Key Account Manager
hace 2 semanas
**Industria de logística y transporte solicita: KAM**
**Requisitos**:
- Lic. Económico administrativas.
- 3 años como Gerente de Atención al cliente, Gerente de cuentas claves o Gerente de servicio u operaciones
- **Presentación ejecutiva**:
- inglés conversacional
**Funciones**:
- Generar alianzas comerciales a largo plazo con nuestros clientes clave.
- Generar procesos continuos de recompra basados en servicio.
- Gestión y desarrollo de cartera de clientes.
- Estrategia de mantenimiento, continuidad y retención de clientes.
- Estrategias de continuidad operativa. (Mantenimiento de unidades, correctivo y preventivo)
- Hacer valer en cada servicio nuestra promesa de marca.
- Generación y presentación de nuevos proyectos enfocados a las necesidades del cliente.
- Cumplimiento de presupuesto de ingresos y egresos.
- Formación y administración de equipos de trabajo.
- Realizar estrategias de retroalimentación a cartera de clientes, evaluaciones de gestión y servicio.
- Manejo completo del proceso de atención a clientes.
- Manejo y administración de cuentas claves.
- Mantenimiento y desarrollo de clientes AAA.
- Reporte de resultados a la Dirección General (semanal y mensual).
- Manejo de básicos comerciales.
- Manejo de conceptos de rentabilidad
**Competencias**:
- Proactiva
- Apego a normas
- Tolerancia a la frustración
- Liderazgo
- Trabajo en equipo
- Organizada
- Honesta
- Responsable
**Ofrecemos**:
- Lunes a Viernes de 9:00 a 18:00
- Sueldo de $30,000 brutos + bono por alcance de metas
- Prestaciones de Ley + SGM + Seguro de vida
Tipo de puesto: Tiempo completo
Salario: A partir de $30,000.00 al mes
Horario:
- Lunes a viernes
Lugar de trabajo: Empleo presencial
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