Us Spare Parts Support Specialist
hace 3 semanas
**US Spare Parts Support Specialist**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
As US Spare Parts Support Specialist in the Process Automation Business Unit, you will support the local Sales organization/customers in the follow up of the account receivable for the Spare Parts area.
**This position reports to**:
Service Sales Support Manager
**Your responsibilities**:
- Being initial point of contact for customers to information regarding invoices of ABB Spare Parts.
- Resolves issues following established procedures, monitors each invoice.
- Follows up on the collection of Spare Parts invoices.
- Send weekly account statements to Spare Parts customers.
- Perform balance reconciliations, keeping the client and account manager informed.
- Keep the billing report updated to meet the monthly reviews with the Spare Parts Business Line Manager in the USA.
**Your background**:
- Bachelor’s degree in Business Administration or related field.
- 1+ years of experience in a customer service area.
- Basic knowledge in finance.
- Experience in SAP and Excel is a plus.
- A collaborative, solution-focused approach, and strong written and spoken communication skills.
- A proactive way of working to serve customers with a “can-do” attitude.
- Valid Passport and visa are desirable.
- Advanced English level.
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