Application Support Specialist
hace 4 semanas
Become an Outcoder as a Application Support Specialist
The Application Support Specialist is responsible for working as part of our IT Service Desk to oversee the onboarding and maintenance of A&H applications in a level 1 support role to streamline business operations, achieve business goals, and ensure optimum performance of existing applications.
What you’ll need to be successful:
- Computer Science Degree, A+ Certification, or 3-5 years of job experience, including IT and software application support experience.
- Previous experience in a level 1 application support role.
- Strong technical documentation skills
- Entry level SQL query skills.
- Application troubleshooting experience.
Desirable Technical Skills:
- Microsoft and relevant technical certifications and education.
- Microsoft products and services; including knowledge of Azure, Microsoft365, Active Directory, Azure Active Directory.
- Experience with Microsoft Exchange.
- Experience with desktop virtualization technologies including Citrix and VMWare.
- Experience with Azure cloud or GCP.
- Experience with GitHub and DevOps practices.
About us: EX² Outcoding is a premier solution provider of a broad range of outsourcing services, combining proven expertise in technology and project execution for companies searching for high-quality software development solutions. We specialize in delivering the best technical solution and enhancing that solution creatively by working closely with stakeholders to understand the business context.
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