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Cbs Customer Service Represent
hace 3 semanas
CBS Customer Service Represent
REALISATIONS CLES ATTENDUES Gestion des commandes et livraisons - Capte, enregistre et traite les commandes des clients conformément à leurs besoins, leur contrat et niveau de service défini - Propose des alternatives produit en cas de retrait d'un produit ou de rupture de stock - Le cas échéant, optimise, planifie et coordonne les livraisons avec les clients et les partenaires Suivi de l'exécution - Gère le portefeuille des commandes client et assure le suivi de l'exécution - Assure la liaison avec les partenaires concernés pour garantir le respect des délais de livraison et de l'engagement de service - Prévient de manière proactive le client en cas de problème, de retard ou d'incapacité à honorer l'engagement de service, et recherche une solution pour le client - Informe et effectue un suivi auprès des clients Gestion des demandes - Capte les demandes et les réclamations des clients - Analyse et apporte une résolution ou une réponse appropriée aux problèmes - Contacte, effectue un suivi et tire le bilan (close-the-loop) avec le client - Réalise une première analyse des causes à l'origine du problème et met en œuvre les actions correctives appropriées pour éviter sa réapparition. - Partage les problèmes récurrents avec les partenaires internes concernés afin de trouver des solutions Soutien aux ventes - Saisit les opportunités de vente liées aux commandes, aux demandes et à la gestion du portefeuille client Application et amélioration des méthodes de travail - Applique les standards et les procédures (y compris les règles de contrôle interne, embargos, etc.). - Contribue à l'amélioration continue pour faire progresser les méthodes de travail et la satisfaction des clients
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Cbs Customer Service Represent
hace 1 semana
Ciudad de México, Ciudad de México Michelin A tiempo completoCBS Customer Service RepresentREALISATIONS CLES ATTENDUES Gestion des commandes et livraisons - Capte, enregistre et traite les commandes des clients conformément à leurs besoins, leur contrat et niveau de service défini - Propose des alternatives produit en cas de retrait d'un produit ou de rupture de stock - Le cas échéant, optimise, planifie et...
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Customer Service Represent
hace 3 semanas
México Michelin A tiempo completoCustomer Service Represent. REALISATIONS CLES ATTENDUES Gestion des commandes et livraisons - Capte, enregistre et traite les commandes des clients conformément à leurs besoins, leur contrat et niveau de service défini - Propose des alternatives produit en cas de retrait d'un produit ou de rupture de stock - Le cas échéant, optimise, planifie et...
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Customer Service Represent
hace 1 semana
Ciudad de México, Ciudad de México Michelin A tiempo completoCustomer Service Represent.REALISATIONS CLES ATTENDUES Gestion des commandes et livraisons - Capte, enregistre et traite les commandes des clients conformément à leurs besoins, leur contrat et niveau de service défini - Propose des alternatives produit en cas de retrait d'un produit ou de rupture de stock - Le cas échéant, optimise, planifie et...
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Cbs Customer Service Representative
hace 1 semana
Ciudad de México, Ciudad de México Michelin A tiempo completoCBS Customer Service Representative - Entry LevelMichelin, the leading tire company, is dedicated to sustainably improving the mobility of goods and people by manufacturing and marketing tires and services for every type of vehicle, including airplanes, automobiles, bicycles/motorcycles, earthmovers, farm equipment and trucks. It also offers digital mobility...
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Customer Service Coordinator
hace 2 semanas
México Julius Montz GmbH A tiempo completo**Description** **What You Will Do In Your Role**: As Front Office Customer Service Coordinator you will contribute towards the transformation & Continuous improvement mindset. As well as represent the brand for the customers by being the first contact for them. You will also work towards the goal of becoming the preferred partner through customer...
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Customer Service Coordinator
hace 2 semanas
México Guardian Industries A tiempo completo**Description** **What You Will Do In Your Role**: As Front Office Customer Service Coordinator you will contribute towards the transformation & Continuous improvement mindset. As well as represent the brand for the customers by being the first contact for them. You will also work towards the goal of becoming the preferred partner through customer...
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Cbs Customer Service Representative
hace 3 semanas
México Michelin A tiempo completoCBS Customer Service Representative - Entry Level Michelin, the leading tire company, is dedicated to sustainably improving the mobility of goods and people by manufacturing and marketing tires and services for every type of vehicle, including airplanes, automobiles, bicycles/motorcycles, earthmovers, farm equipment and trucks. It also offers digital...
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Customer Service Representative
hace 1 semana
Ciudad de México, Ciudad de México Tiger Text A tiempo completoJob Summary :We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone.The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller.Customer...
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Dispatcher/customer Service Representative
hace 2 semanas
México Local Service Pro Plumbing A tiempo completoGreat opportunity to join a stable family-owned company with a great work/ life balance. Now hiring an “Call Center Inbound Dispatching Representative” who will provide relief and support for dispatch department (plumbing experience a plus) and customer service. You will be one of the voices of Local Service Pro Plumbing. Do you have a great attitude,...
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Customer Service
hace 3 semanas
México Trabaja en Intugo A tiempo completo**Customer service on site.** **Requires**: 6 MONTHS CUSTOMER SERVICE EXPERIENCE REQUIRED EXCELLENT ENGLISH COMMUNICATION SKILLS ARE A MUST **Activities**: *HANDLE INBOUND/OUTBOUND CALLS AND ADDRESS CUSTOMER CONCERNS AND INQUIRIES - ADDRESS CUSTOMER COMPLAINTS AND PROVIDE APPROPRIATE SOLUTIONS - EDUCATE CUSTOMERS ON THE PRODUCT AND SERVICES OFFERED BY THE...
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Customer Service
hace 2 meses
México Page Personnel A tiempo completoCustomer Service experience working in process manufacturing food, or beverage - Customer Service experience working in process chemical, or pharmaceutical. **Sobre nuestro cliente**: **Descripción**: - Manage customer orders for US, EMEA, and Mexico supporting all locations. - Maintain customer profiles. - Maintain sales order related records, enter...
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Customer Service
hace 3 semanas
Ciudad de México Human Quality A tiempo completoImportant and prestigious company requires Customer Service Customer retention and advice to understand their needs and align products and services United States customer service Experience in call center or customer service via telephone, Minimum 2 years experience From high school completed Advanced oral and written English between b2 and c2. Hours...
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Customer Service Representative
hace 4 semanas
Ciudad de México The Functionary A tiempo completoSummary of the position 1. Answering customer inquiries: Customer Service Representatives are responsible for answering customer questions and providing information about products, services, and company policies. They must be knowledgeable about the company's products and services to provide accurate and helpful information. 2. Resolving customer...
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Agente de Servicio Al Cliente Bilingüe Home Office
hace 3 semanas
México Customer Service IS A tiempo completo**Vacante para la empresa Customer Service IS en Tehuacán, Puebla**: **Agente de Servicio al Cliente Bilingüe Sin Experiência Previa Requerida** **Resumen del Puesto**: Como Agente de Servicio al Cliente Bilingüe, serás la conexión vital entre empresa y clientes de habla hispana e inglesa, proporcionando soluciones efectivas y una experiência...
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Customer Service
hace 2 meses
México Itanna A tiempo completoUna empresa líder en el sector Industrial, está en busca de un profesional altamente capacitado para unirse al equipo como Customer Service. Comprometidos con brindar un servicio excepcional a nuestros clientes, y estamos buscando a alguien que comparta nuestro compromiso y pasión por la excelencia en el servicio al cliente. **Requisitos**: -...
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Customer Service
hace 1 día
México Itanna A tiempo completoUna empresa líder en el sector Industrial, está en busca de un profesional altamente capacitado para unirse al equipo como Customer Service. Comprometidos con brindar un servicio excepcional a nuestros clientes, y estamos buscando a alguien que comparta nuestro compromiso y pasión por la excelencia en el servicio al cliente. **Requisitos**: -...
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Customer Service Lead
hace 4 semanas
Ciudad de México Percepta International A tiempo completoCustomer Service Lead MX-DF-Mexico DF **Description**: At Percepta, we bring first-class service across each market we support. As a **Customer Service **Lead **in **Mexico City**, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. **What You'll Be Doing** will...
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Customer Service Lead
hace 4 semanas
Ciudad de México Percepta International A tiempo completoCustomer Service Lead MX-DF-Mexico DF **Description**: At Percepta, we bring first-class service across each market we support. As a **Customer Service **Lead **in **Mexico City**, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. **What You'll Be Doing** will...
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Agente de Servicio Al Cliente Bilingüe Home Office
hace 3 semanas
México Customer Service IS A tiempo completo**Vacante para la empresa Customer Service IS en Mazatlán, Sinaloa**: **Agente de Servicio al Cliente Bilingüe (100% Home Office) Sin Experiência Previa Requerida** **Resumen del Puesto**: Como Agente de Servicio al Cliente Bilingüe, serás la conexión vital entre empresa y clientes de habla hispana e inglesa, proporcionando soluciones efectivas y una...
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Customer Service
hace 4 semanas
México MSNS HR TECHNOLOGY LLC A tiempo completo**Rol: Customer Service (Múltiples roles)** **Aperturas: 10+ contrataciones** **Ubicación: - Monterrey N.L. México** **Modelo: - Híbrido Monterrey** **Salario: - BRUTO 20K-25K MXN/Mes + Beneficios Estándar** **Inglés Comunicación: Avanzado** **Experiência**: 6+ Months Experience in Customer Service / BPS (bilingual costumer support, no IT...