Agent Fiu Jr. Analyst

Ria’s mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers.

This position provides support to the Americas Compliance Department within the Financial Intelligence Unit (FIU). The Compliance Jr Analyst is responsible for due diligence reviews of Agents, the analyst will take proactive measures to assist in minimizing risks associated with regulatory and reputational risk. Primary job is to review system alerts, conduct agent, country, corridor, and correspondent investigations as well as preparing unusual activity reports. Assist in Real Time filters and conduct customer interviews.
- Perform investigations of possible suspicious activity which include analyzing sets of transaction data, interviewing individuals involved in the activity, and concluding the investigation with documentation to support your results.
- Research and analyze transaction data to evaluate required KYC/AML information clients.
- Validate the customer or Agent’s transaction purpose and legitimacy and analyze any transactions that appear unusual based on the customer's activity.
- Communicate clear and appropriate action to Management regarding action to be taken on an Agent or customer based off the results of the Financial Investigation.
- Perform investigations of possible suspicious activity at country level, creating a country profile and a presentation, providing recommendations to mitigate the risk.
- Perform investigations of possible suspicious activity at correspondent level, providing recommendations to mitigate the risk.
- Perform analysis for strategic accounts, such as Walmart and Kroger
- Provide detailed documentation in the form of a narrative outlining the due diligence performed and suspicious activity detected.
- Escalate issues to Supervisors as appropriate and provided recommendations for remediation and next steps regarding cases worked.
- Frequently interact with customers and agents to obtain required information associated with an investigation. This interaction may include the review of transactions placed in real-time as a part of an ongoing Financial Investigation.
- Responsible for maintaining organization of all records associated with investigations, ready for review by auditors and regulators.
- Provide overall support as needed to Management and direct Supervisors.
- Perform other duties as assigned or requested.
- University Degree preferred or High School Diploma; or equivalent, with minimum of one year in AML compliance related activities.
- Knowledgeable of anti-money laundering compliance requirements for money service businesses.
- Ability to recognize patterns, trends and inconsistencies in transactional and customer data to detect, prevent, mitigate and report suspicious activity.
- Excellent customer service, communication and written skills in English and Spanish.
- Proficient in Microsoft Excel. Must be familiar with formulas and Pivot Tables
- Excellent organizational skills.
- Strong attention to detail.

Benefits: Our package includes Competitive salary, 1 month of Aguinaldo (Christmas bonus),15 days’ vacation, Life insurance, Food vouchers and Work-life Balance.

Ria values diversity and is proud to be an equal-opportunity employer. We provide equal opportunities to all employees and applicants, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Today, people are on the move more than ever before. For a better future. For a better everyday life. As a leading money transfer company, Ria is committed to helping businesses and individuals thrive through the fast and secure transfer of funds across borders at a great value.

Our job is to deliver our customers’ hard-earned money straight into the hands of those who need it most. By providing our customers with a fast, convenient, and safe service, we get money to where it matters affordably. We contribute to helping communities, families, and individuals get ahead.

We are people serving people and we never, ever forget that.