Credit Operations Analyst

hace 2 semanas

Guadalajara, México Koch Industries A tiempo completo

**Credit Operations Analyst**

**Your Job**
**Our Team**

You strive to live life to its fullest. Our products are here to help. From the walls of your home to the napkins on your table, the boxes at your local grocery store and restroom dispensers when you travel, chances are you benefit from our products throughout your day.
**What You Will Do
- Analyze, research, and resolve all issues related to order holds.
- Work with credit analysis, collections, and businesses to set up customers correctly within Credit system and ERP's.
- Support Master Data Management (MDM) and business team to ensure customers are set up correctly and in a timely manner.
- Establish relationships with the business and customer service to assist customer set up.
- Escalate order holds according to established guidelines.
- Work with customers and internal resources to reduce/eliminate recurring issues to drive down overall order releases within the portfolio.
- Coordinate internal resources to resolve parent child relationships on the credit system.
- Document correspondence and update customer account as needed in system of record.

**Who You Are (Basic Qualifications)
- Associate or experience in business, finance, accounting, or any other related field
- Spanish and English written and verbal communication
- 2 - 3 years in B2B Credit Operations or Backoffice operations
- Bachelor's degree in business, finance, accounting, or any other related field
- Experience with S4 HANA, M3 Infor and/or GETPAID
- Experience with salesforce

**What Will Put You Ahead**
- Must be action oriented and possess excellent time management and organizational skills and manage multiple priorities meeting tight deadlines.
- Ability to analyze large data sets in spreadsheets and utilize Excel analysis tools including pivot tables, v-lookup, and if-then logic.
- Work collaboratively with other departments and functional teams to coordinate effective solutions, communicate effectively across teams, functions, and departments.
- Communicate (verbally and written) clearly and concisely and adjust communication style to improve performance.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.

our compensation philosophy.

**Who We Are**

As a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products. In addition to the products we make, we operate one of the largest recycling businesses. Our more than 30,000 employees in over 150 locations are empowered to innovate every day - to make everyday products even better.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

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