Medical Information Specialist I

hace 7 meses


Tlahuac, México Thermo Fisher Scientific A tiempo completo

PPD is a leading global contract research organization. At PPD we are passionate, deliberate, and driven by our purpose to improve health

Medical Communications is a global group providing inbound and outbound, post-approval contact center services designed to support our clients' business objectives for medical/technical information, while maintaining regulatory compliance and a high-level of customer service. Our teams deliver medical/technical information to healthcare professionals and consumers for both legacy and newly launched products. Come join our growing team of over 700 healthcare professionals providing medical information and education.

At PPD we hire the best, develop ourselves and each other, and recognize the power of being one team. It's not just talk our award-winning training programs speak for themselves. In Medical Communications, you’d be provided with
4-8 weeks of training and support Join PPD in our relentless pursuit of excellence

Summarized Purpose:
Provides technical and medical information, and/or performs intake of adverse events/ product complaints with quality customer service. Analyzes and researches inquiries and documents interactions according to organizational,
client and regulatory guidelines. The information provided will be given to a level in parallel with the individual’s expertise, experience and training.

Essential Functions:

- Analyzes caller’s questions to formulate an ac curate and concise response using client-approved resources and records inquiries and interactions in the appropriate databases following organizational, client and regulatory guidelines.
- Identifies, records and triages adverse events and product complaints according to organizational, client and regulatory guidelines and provides additional support (including follow up) as needed.
- Maintains thorough knowledge of project and corporate policies and procedures including client products, SOP's, protocols, GCP's, and applicable regulatory requirements.
- Works closely with internal and external client contacts (up to and including members of client management) to resolve complex inquiries. As needed, researches medical literature and drafts responses for such inquiries.



  • Tlahuac, México Thermo Fisher Scientific A tiempo completo

    At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through...


  • Tlahuac, México Thermo Fisher Scientific A tiempo completo

    Provides technical and medical information, and/or performs intake of adverse events/ product complaints with quality customer service. Analyzes and researches inquiries and documents interactions according to organizational, client and regulatory guidelines. The information provided will be given to a level in parallel with the individual’s expertise,...


  • Tlahuac, México Thermo Fisher Scientific A tiempo completo

    Job Description Provides technical and medical information, and/or performs intake of adverse events/ product complaints with quality customer service. Analyzes and researches inquiries and documents interactions according to organizational, client and regulatory guidelines. The information provided will be given to a level in parallel with the...


  • Tlahuac, México Thermo Fisher Scientific A tiempo completo

    Mexico City, MexicoFull time:Internal/External **Job Description**: When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. Surrounded by collaborative colleagues, you’ll have the support and opportunities that only a global leader can give you. Our respected, growing organization has an outstanding strategy for the near...


  • Tlahuac, México Thermo Fisher Scientific A tiempo completo

    PPD is a leading global contract research organization. At PPD we are passionate, deliberate, and driven by our purpose - to improve health! Medical Communications is a global group providing inbound and outbound, post-approval contact center services designed to support our clients' business objectives for medical/technical information, while maintaining...


  • Tlahuac, México Thermo Fisher Scientific A tiempo completo

    **Summarized Purpose**: Provides technical and medical information, and/or performs intake of adverse events/ product complaints with quality customer servce. Analyzes and researches inquiries and documents interactions according to organizational, client and regulatory guidelines. The information provided will be given to a level in parallel with the...


  • Tlahuac, México Thermo Fisher Scientific A tiempo completo

    PPD is a leading global contract research organization. At PPD we are passionate, deliberate, and driven by our purpose - to improve health! Medical Communications is a global group providing inbound and outbound, post-approval contact center services designed to support our clients' business objectives for medical/technical information, while maintaining...

  • Medical Information

    hace 8 meses


    Tlahuac, México Lilly A tiempo completo

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...


  • Tlahuac, México Thermo Fisher Scientific A tiempo completo

    Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 4 years) including 1+ year of medical or life-sciences experience, training or education. In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered...


  • Tlahuac, México Thermo Fisher Scientific A tiempo completo

    **Work Schedule** **Environmental Conditions** Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 4 years) including 1+ year of medical or life-sciences experience, training or education. In some cases an equivalency, consisting of a combination of appropriate education, training and/or...


  • Tlahuac, México Thermo Fisher Scientific A tiempo completo

    **Work Schedule** **Environmental Conditions** Provides technical and medical information, and/or performs intake of adverse events/ product complaints with quality customer servce. Analyzes and researches inquiries and documents interactions according to organizational, client and regulatory guidelines. The information provided will be given to a level in...

  • Document Specialist I

    hace 7 meses


    Tlahuac, México Fortrea A tiempo completo

    As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access and technology solutions across more than 20 therapeutic areas. With over 19,000 staff...


  • Tlahuac, México Worldwide Leading manufacturer and distributor of medical ventilators A tiempo completo

    Worldwide Leading manufacturer and distributor of medical ventilators requires: **Medical Ventilator/ventilator product specialist** **Position Summary**: Improving it and maximize business value from Ventilator lines in the market, to achieve the business goals and ROI **Main Accountabilities**: - Analyze market and competitive conditions, laying out a...

  • Medical Coder

    hace 7 meses


    Tlahuac, México Staff4Me A tiempo completo

    Assigns ICD-10 and/or CPT/HCPCS codes, as appropriate, and abstracts pertinent information from patient medical records. - Ensures optimal reimbursement of all cases in compliance with CMS policies and procedures and Official Coding Guidelines. - Implements medical center’s physician query process when code assignments are not straightforward or...


  • Tlahuac, México Thermo Fisher Scientific A tiempo completo

    **Work Schedule** Other **Environmental Conditions** Office Are you looking for a unique opportunity to make a difference in the world? Join Thermo Fisher Scientific Inc. as a Service Support Specialist I and contribute to our mission of making the world healthier, cleaner, and safer. At Thermo Fisher Scientific, we are a team of 100,000+ colleagues who...


  • Tlahuac, México Bausch Health Companies A tiempo completo

    Quality Assurance Specialist I (7884) **Career Opportunities: Quality Assurance Specialist I (7884)** Requisition ID **7884** - Posted - **Mexico - Tecnofarma** - **Quality** - **MX - Tecnofarma** - City (4) **Químico de Aseguramiento de Calidad** - Garantizar que la documentación de los expedientes de fabricación se resguarde segura, controlada y...


  • Tlahuac, México Careers at VirtualStaffing.com A tiempo completo

    This role is open for all applicants in Latin America.* As a Quality Documentation Specialist, you will play a crucial role in supporting healthcare providers by accurately transcribing medical information into Electronic Medical Records (EMR) systems. Operating in a virtual environment, you'll need to excel in independent work, maintain meticulous...


  • Tlahuac, México Viatris A tiempo completo

    Viatris Healthcare México S. de R.L. de C.V At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs. Viatris empowers people worldwide to live healthier at every stage of life. We do so via: Access - Providing high quality trusted...


  • Tlahuac, México Pfizer A tiempo completo

    Job Description - The Medical Scientific Liaison (MSL) will be in charge of delivering updated scientific information to a broader group of healthcare professionals. - The role of the Medical Scientific Liaison will be to provide essential information which in most instances will be medical, but it can also be purely technical linked to other fields such as...


  • Tlahuac, México Thermo Fisher Scientific A tiempo completo

    **Work Schedule** **Environmental Conditions