Supervisor, Training

hace 3 días

Ciudad de México Qualfon A tiempo completo

**Posted On**:Nov 15, 2023

**Location**: Ciudad de México, Mexico DF, MX

**Company**:Qualfon

**Job Summary**:
Main objectives and duties:
**1. Development of training evaluation tools and/or documents**
- Reviews, develops/modifies, and implements standard training materials including presentations, handouts, manuals, monitoring/evaluation tool and other resource materials
- Assists the training manager in establishing training KPI
- Monitors and advises on training management system
- Performs and publishes data and reports related to account performance against set indicators

**2. Staff Performance Monitoring and Development**
- Initiates performance improvement schemes and enhances the skill of training team by conducting trainings, staff monitoring, coaching and counseling.
- Reviews t trainers’ output to ensure data integrity
- Manages staff attendance
- Delegates training tasks.

**3. Training Needs Identification**
- Reviews and provides resolution on challenges encountered during training and nesting
- Coordinates with the QA Coordinator to gather information regarding unsatisfactory customer service or call handling practices
- Identifies best practices in developing and educating agents and coordinates with the training manager for the consistent deployment of best practices
- Develops a library for both technical and soft skills training modules and curriculums
- Manages appropriate resources to address training needs

**4. Training Logistics**
- Ensures that training supervisors manages the distribution, use and tracking of all training materials in the center.

**5. Performance Report Generation**
- Consolidate special skills and training reports and updates the training manager
- Reviews post training evaluations and coordinates with the team to resolve all issues reflected in them.
- Submits all reports that may be required by the training manager and operations manager in a timely manner

**6. Planning and Scheduling**
- Develops a calendar that details the type of training offered and delivered
- Maintains a place that is conducive to learning
- Plans ahead the trainings through the utilization of training calendar
- Coordinates with other department or business owners for the trainings to be conducted and its matrix

**Area of expertise (Skills)**:
College Graduate of any course with at least 2-4 years management and training experience

**Other Skills and Experiences (Min)**:

- Able to use company resources/technology in a cost-effective manner
- Excellent in MS Office
- Able to use company resources/technology in a cost-effective manner
- Able to collaborate with people to address issues

**Education**:

  • Training Supervisor

    hace 1 semana

    Ciudad de México, Ciudad de México Hilton A tiempo completo

    A Training Supervisor, is responsible for the efficient administration of training activities, with a primary focus of establishing, coordinating and delivering a comprehensive new hire and existing staff training program.What will I be doing?As a Training Supervisor, you will be responsible for performing the following tasks to the highest standards:In...

  • Supervisor, Training

    hace 2 meses

    Ciudad de México Qualfon A tiempo completo

    SUPERVISOR, TRAINING **Posted On**:Nov 15, 2023 **Location**: Ciudad de México, Mexico DF, MX **Company**:Qualfon - Job Summary- Main objectives and duties: **1. Development of training evaluation tools and/or documents** - Reviews, develops/modifies, and implements standard training materials including presentations, handouts, manuals,...

  • Training Supervisor

    hace 2 meses

    México Hilton A tiempo completo

    A Training Supervisor, is responsible for the efficient administration of training activities, with a primary focus of establishing, coordinating and delivering a comprehensive new hire and existing staff training program. **What will I be doing?** As a Training Supervisor, you will be responsible for performing the following tasks to the highest...

  • Training Supervisor

    hace 2 días

    México Hilton A tiempo completo

    A Training Supervisor, is responsible for the efficient administration of training activities, with a primary focus of establishing, coordinating and delivering a comprehensive new hire and existing staff training program. **What will I be doing?** As a Training Supervisor, you will be responsible for performing the following tasks to the highest...

  • Supervisor, Training

    hace 1 semana

    Ciudad de México, Ciudad de México Qualfon A tiempo completo

    SUPERVISOR, TRAININGPosted On:Nov 15, 2023Location: Ciudad de México, Mexico DF, MXCompany:Qualfon Job Summary Main objectives and duties:1. Development of training evaluation tools and/or documents Reviews, develops/modifies, and implements standard training materials including presentations, handouts, manuals, monitoring/evaluation tool and other resource...

  • Supervisor, Operations Training

    hace 1 semana

    Ciudad de México, Ciudad de México Fortune Brands Innovations, Inc. A tiempo completo

    Master Lock manufactures a wide range of innovative safety and security solutions for your home, office, and industrial environments. Since 1921, Master Lock has been committed to providing high-quality products that provide security and peace of mind to our customers. Master Lock and our sister brand SentrySafe are part of Fortune Brands Innovations...

  • Training Manufacturing Supervisor queretaro Site

    hace 7 días

    Ciudad de México, Ciudad de México Abbott Laboratories A tiempo completo

    Training Manufacturing Supervisor [Queretaro Site]About AbbottAbbott, global leading healthcare company, is investing in Mexico. We are building a manufacturing facility in Querétaro.In Abbott's Electrophysiology (EP) business, we're advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to...

  • Training Manager

    hace 1 semana

    Ciudad de México, Ciudad de México Galderma A tiempo completo

    Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our...

  • Training Manager

    hace 1 semana

    Ciudad de México, Ciudad de México Galderma A tiempo completo

    Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our...

  • Training Manager

    hace 1 semana

    Ciudad de México, Ciudad de México Galderma Pharma S.A A tiempo completo

    Training Manager (Sales) - Ciudad de México page is loaded Training Manager (Sales) - Ciudad de México Apply locations Mexico City time type Full time posted on Posted 7 Days Ago job requisition id JR009846 Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based...

  • Training Supervisor Twi

    hace 2 meses

    Ciudad Juarez, México Integer A tiempo completo

    By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success. At Integer, our values are embedded in everything we do. Customer We focus on our customers’ success Innovation We create better solutions Collaboration We create success...

  • Training Manufacturing Supervisor

    hace 2 meses

    México Abbott Laboratories A tiempo completo

    **Training Manufacturing Supervisor [Queretaro Site]** **About Abbott** Abbott, global leading healthcare company, is investing in Mexico. We are building a manufacturing facility in Querétaro. In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation,...

  • Training Intern H/m

    hace 1 semana

    Ciudad de México, Ciudad de México Safran A tiempo completo

    **Description du poste**:Features:- Support for direct and indirect personal training- Certification process monitoring- File administration- Management of training rooms- DNC diagnosis**Description compl�mentaire**:The training practitioner together with the training specialist and area supervisor- Will ensure the attendance of participants scheduled for...

  • Training Specialist

    hace 3 semanas

    Ciudad de México Levi Strauss & Co. A tiempo completo

    Eres original?. Así somos nosotros. - Somos una empresa de personas a las que les gusta forjar nuestro propio camino. Trabajamos para incorporar la sostenibilidad en todo lo que hacemos. - Nuestra marca representa la libertad y la autoexpresión en todo el mundo. Y durante más de 160 años, hemos utilizado nuestra para liderar con nuestros valores y lograr...

  • Supervisor de Seguridad Industrial

    hace 2 semanas

    Lagos de Moreno, México Safety Training México A tiempo completo

    Safety Training México está en búsqueda de talento para puesto de "Supervisor de Seguridad" en importante empresa trasnacional. Duración del proyecto: Indefinido Área de trabajo: Lagos de Moreno, Jal. Rango de edad: de 25 a 35 años Sueldo base: $20,000 mensuales + prestaciones de ley. **Debe contar con carrera terminada y cédula...

  • Training Specialist

    hace 1 semana

    Ciudad de México, Ciudad de México Levi Strauss & Co. A tiempo completo

    Eres original?. Así somos nosotros. Somos una empresa de personas a las que les gusta forjar nuestro propio camino. Trabajamos para incorporar la sostenibilidad en todo lo que hacemos. Nuestra marca representa la libertad y la autoexpresión en todo el mundo. Y durante más de 160 años, hemos utilizado nuestra para liderar con nuestros valores y lograr un...

  • Jefe Proyectos Fibra y Cableado

    hace 1 semana

    Ciudad de México, Ciudad de México Training Talent A tiempo completo

    Vacante para la empresa Training Talent en Querétaro, Querétaro:Crecimiento profesional, estabilidad laboral somos un integrador de soluciones de redes y seguridad, socio de Cisco, Brocade, Ruckus, Sonic Wall o Fortinet etc. Con presencia en todo México y Latam. Buscamos jefe o supervisor de proyectos para diseñar, auditar, supervisar las instalaciones...

  • Jefe Proyectos Fibra y Cableado

    hace 7 días

    Ciudad de México, Ciudad de México Training Talent A tiempo completo

    Vacante para la empresa Training Talent en Querétaro, Querétaro:Crecimiento profesional, estabilidad laboral somos un integrador de soluciones de redes y seguridad, socio de Cisco, Brocade, Ruckus, Sonic Wall o Fortinet etc. Con presencia en todo México y Latam. Buscamos jefe o supervisor de proyectos para Diseñar, auditar, supervisar las instalaciones...

  • Training Manufacturing Supervisor Queretaro SIte

    hace 1 semana

    Santiago de Querétaro, Querétaro de Arteaga, México Abbott Laboratories A tiempo completo

    Training Manufacturing Supervisor [Queretaro SIte] page is loaded Training Manufacturing Supervisor [Queretaro SIte] Apply locations Mexico - Queretaro time type Full time posted on Posted 6 Days Ago job requisition id JOB DESCRIPTION: Training Manufacturing Supervisor [Queretaro Site] About Abbott Abbott, global leading healthcare company, is investing...

  • Training Manufacturing Supervisor Queretaro SIte

    hace 1 mes

    Santiago de Querétaro, Querétaro de Arteaga, México Abbott Laboratories A tiempo completo

    Training Manufacturing Supervisor [Queretaro Site]About AbbottAbbott, global leading healthcare company, is investing in Mexico. We are building a manufacturing facility in Querétaro.In Abbott's Electrophysiology (EP) business, we're advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to...