Dpm Analytics and Support Sr Specialist

hace 2 semanas

Monterrey, México GM Financial A tiempo completo

Overview:
**Why GMF?**

GM Financial International Operations conducts business in Latin America and China. International Operations offers a wide range of wholesale and retail automotive financing products to dealers and their customers. The strength of the international business lies in its ability to tailor its products to meet unique dealer needs, consumer preferences and national requirements in local markets. Latin American country operations include Brazil, Chile, Colombia, Mexico, and Peru.

**About the role**

The
**Analytics and Support Sr Specialist** is a pivotal coordination role, responsible to drive and execute DPM operational standards, governance, and routines across DPM. The person is responsible to partner and coordinate with all Program and Product Managers, ensuring alignment to department goals, objectives, and routines. Expertise in program planning, analytics, and management to support DPM is required, as well as the ability to manage and facilitate stakeholder communications, to ensure business alignment and objectives.

This person is also responsible to lead analytics and reporting activities across all products in DPM. This includes ad-hoc analysis & develop recommendations per business need by leveraging research tools and other methods to ensure seamless adoption and execution to drive valuable insights and improved customer experiences.

**Responsibilities**:
**What you will be doing**
- Facilitate consistent collaboration and routines across DPM products to ensure alignment to define standards and best practices to deliver seamless execution.
- Organize the preparation of DPM business presentations and routines such as (Country Digital Reviews, Monthly Product Updates, Product Management Reviews, Investment Committee, among others).
- Coordinates, manages**,** and facilitates stakeholder communications to ensure business alignment and objectives.
- Develops, executes**,** and maintains DPM best practices, templates, tools, operating/framework models, documentation organization and archives, accountable for DPM shared repositories and defined assets.
- Responsible to generate product performance metrics, DPM KPIs and consistent analysis across DPM, demonstrating a strong understanding of the business and products to determine the best method for achieving objectives in collaboration with Program and Product Managers.
- Leads execution of benchmarking and digital analytics related to all products, leveraging Adobe business analytics for product and reports.
- Drives ad-hoc analysis & develop recommendations per business need by leveraging research tools and other methods to ensure seamless adoption and execution, consistently across all DPM managed products.
- Synthesizes information and data into a compelling business narratives.
- Manages and tracks DPM governance, project and budget visibility and ensures to stay within agreed budgets and timelines.

Qualifications:
**What you need**
- Bachelor’s degree (minimum), desirable Business Management.
- Master’s degree -** (**Preferred but not required).
- Expertise in Program or Project management.
- Ability to communicate abstract ideas clearly.
- Professional and organized, self-started with managerial courage to listen, provide clear direction and feedback across the DPM team.
- Excellent analytic, quantitative, and problem-solving skills.
- Deep understanding of business fundamentals and operational rhythm for global organizations.
- Superior verbal and written communication skills, including negotiation, presentation, and influence.
- Advanced relationship management skills, including partnering and consulting.
- Ability to identify and draw on leading-edge analytical tools and techniques to develop creative approaches and new insights to business issues.
- Ability to exercise independent judgment with little guidance.
- Ability to work in an ambiguous environment.
- High level of accuracy and attention to detail.
- Fluency in Microsoft Excel and PowerPoint.
- Proven expertise in managing Adobe Analytics, Google Analytics and reporting tools like Power BI, Tableu
- Superior written and oral communication skills in english

**What we offer**

At GM Financial we want you to be the most authentic version of yourself. We take care of your work-life balance by programming
**wellness** and
**integration activities**, where you will strengthen your relationships with peers and contribute towards the development and wellbeing of your
**community**, while providing you with a competitive
**salary and benefits**.

Some of our global benefits include Extended Maternity & Paternity Leaves, Personal Days & Community Investment hours.

**#LI-LF1**

Disclaimer: Mexico - GM Financial is an Equal Opportunity Employer and is committed to diversity and inclusion at every level of our organization. We do not discriminate against any applicant or employee based on race, color, age, gender, marital status, national origin, religion, sexua

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