Long Term Programs
hace 5 días
Experienced Professional
**Let’s talk about you**:
**Your profile**
- Bachelor’s or Master’s degree in engineering
- 5-8+ years of combined project management and field service experience in Power Generation is required.
- Must be able to deliver sophisticated and high value projects to multiple customers. Experience in customer facing roles and ability to communicate clearly to senior management is a must.
- Familiarity with rotating power generation equipment.
- Working proficiency in English (both verbal and written)
**Your responsibilities**:
- Dedicated, self-starting, creative individual with a solid understanding of power plants, project engineering skills, & good commercial sense. Be a Safety Champion driving zero harm culture, set the example.
- Act as the customer’s single point of contact for management of the Service Program Contract, along with advising the customer on technical solutions affecting operation and maintenance of units.
- Monitor and Drive Improvement of Key Performance Indicators (Unit Availability & Reliability, Project Revenue & Margin, Customer Happiness)
- Collaborate with the Platform Team (District Service Office (DSO) and District Sales Manager) and other internal organizations (engineering, Sales & Marketing, etc.) along with the customer to plan, schedule, and implement outages.
- Collaborate with internal partners and the customer to plan, prioritize and sell upgrades including extra work, along with pulling in scope outside of the Contract (i.e. Steam Turbine, Generator and Digital scopes).
- Ensure QIS's are entered for quality events, while driving corrective actions related to key Customer transparent quality events and communicate resolution with Customers within TMS.
- Lead contract financials and present financial status to management on a quarterly basis.
- Build, grow and maintain strong Customer and internal partnerships by living the highest standards of our SOCIUS principles of Accountability, Humility, Communication, Trust and Flexibility.
**Your opportunities for personal growth**:
- Leadership - Develop skills leading a platform team of Commercial Project Manager, Service Parts Representative, & Contracts Manager.
- Interpersonal Skills - Improve techniques to facilitate the efficiency of future-oriented learning, problem-solving, and task completion.
- Commercial - owning the implementation of multiple long term service program contract with external customers.
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