Amer/latam Security

hace 5 días

Ciudad de México CDMX Zendesk A tiempo completo

Job Description

**Who we're looking for**

The AMER/LATAM Security & Safety Manager directly is responsible for physical safety and security as well as compliance with occupational health and safety requirements in our AMER and LATAM regional offices - San Francisco, Madison, Mexico City, São Paulo, and Montreal as well as other smaller field sites. As part of the Global Security & Safety team, this role performs multiple security and safety duties including conducting investigations, performing security and safety office inspections, executing security & safety planning and support for corporate events, and evaluating and responding to life safety incidents.

This role reports to the Director of Global Security & Safety and supports the needs of the Global Security & Safety team globally.

**What you'll be doing**
- Plan, implement, and verify risk control and compliance programs to ensure the employment of safe work practices including, but not limited to: emergency response, workplace violence, fire prevention, injury and illness prevention, and compliance with local health and safety regulations.
- Lead investigations of AMER/LATAM safety and physical security incidents and provides well-articulated reports, briefings, and recommended actions.
- Regularly conduct physical security and health and safety assessments of offices in the AMER/LATAM region.
- Partner with the corporate events team to provide pre-event security and safety planning as well as on-site support for large corporate events.
- Prepares, implements, and leads a volunteer Zendesk Emergency Response Team for offices in the region.
- Works closely with the Global Security Operations Center in Madison, WI to evaluate threat intelligence as well as respond to life safety events.
- Develop safety and emergency preparedness protocols and training for staff, liaises with individual offices’ local emergency services as well as local site leaders to ensure preparedness and compliance with Zendesk policies and local law.
- Supervise the security staff at the reception desk at our HQ location in San Francisco.

**What you bring to the role**
- Strong analytical and communication skills.
- Ability to build partnerships and work collaboratively with regional and global internal stakeholder.
- Be someone who is highly adaptable
- Team-player attitude—your enthusiasm will get others to partner with us and be our advocates within their teams
- Willingness and ability to travel internationally 10% of the time

**Basic Qualifications**:

- 5+ years experience leading a security & safety program, preferably in a multi-site or multi-country environment.
- Experience overseeing security guard force operations.
- Experience in managing a corporate health & safety program.
- Bachelor’s degree (or equivalent), years of experience may be substituted for education.
- Fluent in English.
- Excellent written and oral communication skills.

**Preferred Qualifications**:

- Experience using the S2 access control system.
- Experience in event security and safety planning.
- ASIS Certified Protection Professional (CPP) or other industry certification.

**Where We Work (Hybrid)**

Being digital first doesn’t mean we’re digital only. In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our Mexico City office on a weekly basis. The specific in-office schedule is to be determined by the hiring manager.

Please note that anyone hired into this position must be physically located in and plan to work from Mexico City (CDMX) or Mexico State (Estado de Mexico).

Please note that anyone hired into this position must be physically located in and plan to work from Mexico City (CDMX) or Mexico State (Estado de Mexico).

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

**The intelligent heart of customer experience**
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conver

  • Manager, Physical Security

    hace 6 horas

    Ciudad de México Salesforce A tiempo completo

    Job Category Real Estate & Facility Management Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too...

  • Vendor Development Manager Latam

    hace 3 semanas

    Ciudad de México TD SYNNEX A tiempo completo

    **About the Role** Develops the strategic growth plan at the LATAM territory for Cisco in the Security line. D emonstrates strong business and financial acumen, leadership skills, and effective communication and influencing abilities. Identifies opportunities to deliver appropriately focused market/brand solutions information, resulting in increased market...

  • Physical Security Director

    hace 4 días

    Ciudad de México, Ciudad de México Salesforce, Inc. A tiempo completo

    Key ResponsibilitiesTeam Leadership: Manage and mentor high-performing security professionals in LATAM regions to ensure effective delivery of security operations.Stakeholder Engagement: Develop and maintain strong relationships with key internal partners, including Real Estate & Workplace Services, Health & Safety, Resilience, Executive leadership,...

  • Security Specialist, Global Security

    hace 5 días

    Ciudad de México Uber A tiempo completo

    **About the Role** The Security Specialist for the Latin America (LATAM) Regional Security Center (RSC) in Mexico City, Mexico will be responsible for providing critical support to a 24/7 security operations center that serves as the hub of Uber-related safety and security information and intelligence collection. The Specialist will help develop and...

  • Corporate Security Strategist

    hace 2 días

    Ciudad de México, Ciudad de México PepsiCo A tiempo completo

    PepsiCo is a multinational food and beverage corporation with a strong presence in Mexico. We are committed to delivering high-quality products and exceptional customer service.Job SummaryThis Security Manager role is responsible for overseeing Executive Protection schemes at the PMF and LATAM level, ensuring the safety and security of our executives and...

  • Data Security and Compliance Expert

    hace 4 días

    Ciudad de México, Ciudad de México Addington Place of Shoal Creek A tiempo completo

    Job SummaryWe are seeking an experienced Data Security and Compliance Expert to join our team at Addington Place of Shoal Creek. The ideal candidate will have a deep understanding of data security best practices, compliance frameworks, and risk management strategies.Main ResponsibilitiesEnsure compliance with ISO, SOC 2, GDPR, and other relevant data privacy...

  • Network Security Specialist

    hace 6 horas

    Ciudad de México, Ciudad de México DaCodes. A tiempo completo

    DaCodes is a high-impact software and digital transformation firm that delivers technology-driven solutions. Our team of talented individuals collaborates with clients across LATAM and the United States, focusing on innovation and cutting-edge technologies.We are seeking a skilled Network Security Engineer to join our team. The ideal candidate will have...

  • Chief Security Officer

    hace 2 días

    Ciudad de México, Ciudad de México PepsiCo Deutschland GmbH A tiempo completo

    About the RoleAs a key member of our team, you will be responsible for overseeing the management and planning of Executive Protection schemes at the PMF and LATAM level in Mexico.This role requires strong leadership skills, experience in executive protection, and the ability to develop and implement effective security strategies.Manage resources and...

  • Global Security Operations Director

    hace 2 días

    Ciudad de México, Ciudad de México PepsiCo A tiempo completo

    PepsiCo is a global food and beverage company with a strong commitment to diversity, equity, and inclusion. We believe that our differences make us stronger and more innovative.Job TitleThis Security Manager role is responsible for managing Executive Protection schemes at the PMF and LATAM level, ensuring the safety and security of our executives and...

  • Network Security Professional

    hace 7 días

    Ciudad de México, Ciudad de México Cyber Crime A tiempo completo

    Cyber Crime is a high-impact software and digital transformation firm. For over 10 years, we have developed technology-driven solutions thanks to our team of talented professionals, including developers, architects, UX/UI designers, PMs, QA testers, and more.We collaborate on projects with clients across LATAM and the United States, delivering outstanding...

  • SAP Security Associate Manager

    hace 6 días

    Ciudad de México PepsiCo A tiempo completo

    **Auto req ID**: 266176BR Are you looking for a challenging opportunity in an organization with a dynamic, innovative and diverse environment? If so, your future is at PepsiCo. As a world class company, we seek excellence in everything we do. Therefore, we need talented and innovative people who are passionate about what they do. Now we are looking for...

  • Cybersecurity Expert – LATAM

    hace 2 días

    Ciudad de México, Ciudad de México HSBC A tiempo completo

    Discover a fulfilling career with HSBC, one of the world's leading banking and financial services organisations. With operations in 64 countries and territories, we're committed to enabling businesses to thrive and economies to prosper.We're seeking an experienced professional to join our team as a Cybersecurity Expert – LATAM. This is an exciting...

  • Renewals Manager LATAM

    hace 2 semanas

    Ciudad de México, Ciudad de México Infovista A tiempo completo

    The Team:Reporting to the Director of AMERICAS – Maintenance/Renewal, you will be working closely with a dynamic team - Contracts Administrator, Account Directors – Sales, & Peers (USA & Canada Territory).Assigned territory coverage for this position is primarily LATAM & USA (AMERICAS), with some Canadian accounts.As a team we often collaborate, extend...

  • Information Security Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México Ntt Data A tiempo completo

    **Req ID**: 289483We are currently seeking a Information Security Manager - ISM (Hybrid-mostly remote) to join our team in Mexico City, Ciudad de México (MX-CMX), Mexico (MX).**Role Overview**The NTT DATA Services Information Security Manager (ISM) oversees and coordinates the information security services that NTT DATA provides to the customer.This is an...

  • Sales Manager Latam

    hace 2 semanas

    Ciudad de México, Ciudad de México Socradar A tiempo completo

    **Build a great career with Socradar**SOCRadar is well positioned for continued success with a focus on innovation, global expansion, and feature-rich multifunctionality.Our mission is to enable the organizations to get proactive against evolving cyber threats.Enterprises around the world are increasingly selecting SOCRadar to get proactive security by...

  • Network Security Engineer-

    hace 2 semanas

    Ciudad de México, Ciudad de México DaCodes A tiempo completo

    Join DaCodesWe are a high-impact software and digital transformation firm.For over 10 years, we have developed technology-driven and innovative solutions thanks to our team of 220+ talented #DaCoders, including developers, architects, UX/UI designers, PMs, QA testers, and more. Our team collaborates on projects with clients across LATAM and the United...

  • Networking and Security Solutions Technician

    hace 4 días

    Ciudad de México, Ciudad de México Fortinet, Inc. A tiempo completo

    What We Offer:A dynamic and challenging environment where you can apply your technical expertise and problem-solving skills to deliver exceptional customer experiences.Responsibilities: Provide expert-level technical support for customers facing issues with Fortinet products, ensuring prompt resolution and high satisfaction. Analyze customer network...

  • Network Security Operations Expert

    hace 4 días

    Ciudad de México, Ciudad de México Fortinet, Inc. A tiempo completo

    **Role Description**Fortinet, Inc. is seeking a highly skilled Technical Account Manager to join our team. As a key member of our technical account management team, you will be responsible for providing top-tier technical support and guidance to our customers in the LATAM Region.**Key Tasks**Analyze customer network configurations to identify potential...

  • Revenue Growth Strategist

    hace 7 días

    Ciudad de México, Ciudad de México Tbwa ChiatDay Inc A tiempo completo

    Job DescriptionWe are seeking a highly skilled Scale Customer Success Manager to join our team. As a key member of our customer success organization, you will be responsible for managing a large portfolio of customers in AMER and LATAM.You will drive use case adoption and expand our customer base through tailored Apollo consultations, trainings, and outreach...

  • Latam Logistics Security Manager

    hace 2 semanas

    Colonia Lomas de Chapultepec, México H&M Group A tiempo completo

    Company Description As one of the world’s largest fashion companies with more than 171,000 employees worldwide, H&M is an exciting and dynamic place to pursue a career within the fashion industry. Our business concept is to offer fashion and quality at the best price in a sustainable way and with our fast expansion we are always looking for new talents....