Representative, Quality Complaint

hace 2 semanas

Tlaquepaque, México Herbalife A tiempo completo

Overview:

- Deadline to apply: August 23th 2023
- Recruiter: Zulema Rivera
- This position reports to: Domenica Díaz

About Herbalife Nutrition
- Herbalife Nutrition is a global nutrition company whose purpose is to make the world healthier and happier. We have been on a mission for nutrition - changing people's lives with great nutrition products & programs - since 1980. Together with our Herbalife Nutrition independent distributors, we are committed to providing solutions to the worldwide problems of poor nutrition and obesity, an aging population, skyrocketing public healthcare costs and a rise in entrepreneurs of all ages. Herbalife Nutrition offers high-quality, science-backed products, most of which are produced in Company-operated facilities, one
- on
- one coaching with an Herbalife Nutrition independent distributor, and a supportive community approach that inspires customers to embrace a healthier, more active lifestyle. Herbalife Nutrition's targeted nutrition, weight
- management, energy and fitness and personal care products are available exclusively to and through dedicated distributors in more than 90 countries.
- Through our corporate social responsibility efforts, Herbalife Nutrition supports the Herbalife Nutrition Foundation (HNF) and its Casa Herbalife programs to help bring good nutrition to children in need. Herbalife Nutrition is also proud to sponsor more than 190 world-class athletes, teams and events around the globe, including Cristiano Ronaldo, the LA Galaxy, and numerous Olympic teams.

STATEMENT:
The Representative, Quality Complaint is primarily responsible to work with internal and external stakeholders to assist in managing quality or safety issues and concerns. This position also assists the Safety team in the management of complaints as they relate to different areas including, consumer education, process improvement, and interdepartmental collaboration with Quality or other cross-functional teams.

DETAILED RESPONSIBILITIES/DUTIES:

- Routing complaints entered into complaint management databases,
- Follow up with suppliers for timely responses.
- Initiate and enter results of Herbalife investigation into Agile.
- Develop resolution and consumer response for review and approval as necessary.
- Provide training to Herbalife Regional representatives that enter product complaints.

SUPERVISORY RESPONSIBILITIES:
None

Job Qualifications:
REQUIRED QUALIFICATIONS:
**Skills**:
- Strong customer service skills
- Excellent written and oral communication skills
- Microsoft Office proficiency

**Experience**:
- 2 years industry related experience in Quality or Safety Programs

**Education**:
- High School Diploma

PREFERRED QUALIFICATIONS:
- Agile Product Lifecycle Management/Product Quality Management proficiency
- Argus Safety or AERs proficiency or comparable safety database proficiency
- Complaint investigation experience
- Bachelor Degree
- Knowledge of Good Manufacturing Practices and/or Adverse Event Reporting regulations
- Bilingual English/Spanish or other primary regional language (e.g. Chinese, French, Japanese, Korean, etc)

  • Expert, Product Complaint

    hace 5 días

    Tlaquepaque, México Herbalife A tiempo completo

    Overview: **_ Deadline to receive resumes June 16th, 2023 6:00 pm_** GCS Analytics is evolving to provide analytics services for all customers and insights on safety data and consumer behavior. Job Qualifications: **Position Skills** - Extensive knowledge of GMPs, FDA regulations and documentation procedures - Demonstrated ability to lead Product Complaint...

  • Becario Calidad

    hace 23 horas

    Tlaquepaque, México Avery Dennison A tiempo completo

    Descripción de la empresa Descripción del empleo **Ubicación de trabajo **:Centro de distribución Guadalajara. **Objetivo del puesto**:Brindar soporte al equipo de trabajo de Complaint Handling and Quality Control de centros de distribución. **Funciones Principales**: - Responsable de análisis de laboratorio - Responsable de Ingreso de órdenes de...

  • English Representative

    hace 2 días

    Tlaquepaque, México Teleperforamnce México A tiempo completo

    In the call center, an agent plays a pivotal role in delivering high-quality customer service and support to clients across various industries. It requires: - Advanced English - 16 years ol or older - Living in any Mexican state where the call center is available (Just mention your state when leaving data) - Basic Computer Skills - At least Seconday...

  • Warehouse Operator

    hace 24 horas

    Tlaquepaque, México DSV A tiempo completo

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 44595 Time Type: Full Time - Respetar el horario de trabajo indicado por su supervisor. - Responsable de las actividades asignadas por el supervisor. -...

  • Warehouse Operator

    hace 2 horas

    Tlaquepaque, México DSV A tiempo completo

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 62078 Time Type: Full Time Cubrir las actividades de acomodo de material bajo un programa definido. **DSV - Global Transport and Logistics** DSV is a...

  • HR Assistant

    hace 2 horas

    Tlaquepaque, México DSV A tiempo completo

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 67125 Time Type: Full Time Dar Soporte en actividades de: - Reclutamiento de personal entre otras: - o Activación de medios y fuentes de reclutamiento -...

  • Configuration Price and Quoting Internship

    hace 23 horas

    Tlaquepaque, México Hewlett Packard Enterprise A tiempo completo

    Configuration Price and Quoting Internship This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. **Who We Are**: At HPE, our team members search beyond customers' needs today to accelerate what’s next and make a difference — for others, our company, and the planet. Our customers turn to us because we...

  • IT General Controls Analyst

    hace 24 horas

    Tlaquepaque, México Hewlett Packard A tiempo completo

    This role is responsible for developing IT strategies aligned with a high-impact business agenda and collaborating with vendors and senior management to define information needs and sustain service levels. The role assists in managing IT spends and investments, resolving operational issues directly with clients, and serving as a representative of relevant...

  • Presales Technical Consultant Intern

    hace 4 semanas

    Tlaquepaque, México HP A tiempo completo

    Presales Technical Consultant Intern Description - HP is hiring now for multiple roles in Presales Print & Computing Technical! The following posting is a pipeline requisition, meant to accumulate candidates for Presales Consultants in Guadalajara, MX. Qualified applicants will be contacted in concert with the approval and publication of identical, approved...