![yfy jupiter](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
hace 1 semana
CUSTOMER SERVICE REPRESENTATIVE
JOB OBJECTIVES
- Guarantee customer satisfaction through constant support and the
resolution of doubts in a timely manner, as well as providing personalized
attention establishing and specifying the steps to follow for the processing of sales made to
our clients, with the intention of streamlining the internal control of our
processes.
RESPONSIBILITIES
- Provide follow up on customer complaints
- Confirm Purchase Order, making sure to meet the delivery times established in
the quote.
- Verify and validate Price - Quotation against Purchase Order (Gross Margin
Form).
- Generate Internal SO and WO emphasizing delivery dates and deliver it to WHS /
production / Quality / to schedule delivery
- Keep the purchase order active until its total delivery
- Notify the client in case of delay or partial deliveries.
- Start with the process for the delivery of the Material
- Archive Purchase Order
- Follow up for customer compliance
- Send inventory to customers
- Seek approval signature for work order (WO) and send it to the department.
production/WHS.
- Confirmation to the client of estimated delivery date.
- Monitoring production schedule.
- Delivery schedule.
- Notification of delivery to the customer.
- Start billing process. (Pre-billing)
- Check stocks in inventories.
- Confirm Purchase Order to supplier.
- Address RMA and evidence to the Quality Department.
- Prepare Credit Note Request and look for approval signatures from PM, AM,
quality Manager, Plant Manager and Finance Manager.
- Submit the credit note request to the finance department.
- Deliver credit note to customer.
- Notify the finance department of changes in material costs for updating in
Quickbooks.
SCHOLARSHIP
Finished degree or be studying the degree in customs, logistics, administration
JOB EXPERIENCE
- Minimum of 2 years in the same position or logistics
- Management of computer systems (desirable quickbooks / crm/ SAP)
- Planning experience
- Experience in packaging (+plus)
SKILLS
- Ability to deal with the client
- Conflict resolution experience
- Ability for interpersonal relationships
- English language proficiency 80% minimum
Tipo de puesto: Tiempo completo
Salario: $17,000.00 - $18,000.00 al mes
Horario:
- Turno de 8 horas
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: In person
-
Sales/customer Service Representative
hace 3 semanas
Ciudad Juarez, México KTBlack Services A tiempo completoA U. S based Company quickly growing locally is seeking a motivated and enthusiastic Sales/Customer Service Representative for the Ciudad Juarez, Chihuahua, Mexico office. - **What you will need**:_ - Sales Experience (at least a year). - Customer Service Experience (at least a year). - Call Center Experience a definite plus. - Bachelor's degree in...
-
Customer Service Representative
hace 3 semanas
Ciudad de México The Functionary A tiempo completoSummary of the position 1. Answering customer inquiries: Customer Service Representatives are responsible for answering customer questions and providing information about products, services, and company policies. They must be knowledgeable about the company's products and services to provide accurate and helpful information. 2. Resolving customer...
-
Customer Service Representative
hace 4 semanas
Ciudad Juarez, México Flex A tiempo completoFlex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that...
-
Customer Service Representative
hace 5 días
Ciudad Juarez, México Flex A tiempo completoFlex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the...
-
Customer Service Representative
hace 1 semana
Ciudad Juarez, México RIO BRAVO ELECTRICOS RBE 21 A tiempo completo**RIO BRAVO ELECTRICOS RBE 21** **Solicita**: **Customer Service Representative (Technician)** **Descripción y Requisitos** Position Summary This position is to assure all Customer demand are meet in a timely manner, monitoring shipments thru SAP and Customer's portals. Provide manufacturing plans to customers and attend all critical or urgent issues...
-
Customer Service Representative
hace 1 semana
Ciudad Juarez, México PRINCE MANUFACTURING A tiempo completo**PRINCE MANUFACTURING** **Solicita**: **Customer Service Representative** **Descripción y Requisitos** **_Customer Service Representative:_** **Actividad General**: Mantener comunicación estrecha con los clientes en relación a la entrada y entrega de ordenes de trabajo, Revisar y analiza diariamente el programa de producción, con el fin de dar...
-
Customer Service Representative
hace 1 mes
Ciudad de México Ford A tiempo completoHybrid schedule We are looking for customer service representatives who will be responsible for taking inbound customer phone calls from Ford Credit customers, dealers, insurance companies, or other third parties while maintaining high levels of customer satisfaction. Representatives will navigate multiple systems to resolve many and varied phone calls...
-
Customer Service Representative
hace 4 semanas
Ciudad Juarez, México TECMA A tiempo completoBachelor´s degree - Bilingual (English - Spanish) - 2 Years associate degree as a mínimal requirement - Use of current sales and marketing analytics - Business process orientation (metric driven) - Supports business development executives - Responsible for auditing orders Tipo de puesto: Tiempo completo Horario: - Lunes a viernes Prestaciones: - Vales...
-
Customer Service Representative
hace 5 días
Ciudad Juarez, México Eaton A tiempo completoEaton’s EPG CPD UL Bussmann division is currently seeking a Customer Service Representative. **What you’ll do**: **In this role, you will**: - Responsible for order entry and support functions involving pre and post order management (contract review, order processing, expediting, rescheduling and order closure). - Provides timely responses to internal...
-
Customer Service Representative
hace 2 semanas
Ciudad Juarez, México TECMA A tiempo completo**ESSENTIAL DUTIES AND RESPONSIBILITIES** - Assist the customer with general inquiries and ordering information; estimated delivery time, invoice requests, pricing, product information, shipping charges, shipping information, special order requests, stock checks, and tracking information within 24 hours. - Follow-up on customers’ inquiries when needed,...
-
Customer Service Representative
hace 4 semanas
Ciudad Juarez, México SAGE AUTOMOTIVE INTERIOR A tiempo completo**SAGE AUTOMOTIVE INTERIOR** **Solicita**: **CUSTOMER SERVICE REPRESENTATIVE** **Descripción y Requisitos** **Objective**: Keep daily communication and coordination of shipments with customers and or their carriers, domestic or international to guarantee an excellent customer service and having internal communication with stakeholders including...
-
Customer Service Representative
hace 3 semanas
Ciudad Juarez, México THERMODISC CONTROLES DE TEMPERATURA A tiempo completo**THERMODISC CONTROLES DE TEMPERATURA** **Solicita**: **Customer Service Representative** **Descripción y Requisitos** - Responsibilities- Provide knowledgeable answers to questions about a product, and availability - Work with internal departments to meet customer's needs - Data entry in various platforms **Qualifications**: - At least 1 - 3 years of...
-
Bilingual Customer Service Representative
hace 3 semanas
Ciudad Juarez, México TECMA A tiempo completo_**Requisitos**:_ - 1 - 3 años de experiência en servicio al cliente. - Capaz de leer, escribir y comunicarse en inglés - Nível C1 / C2. - Licenciatura concluida. - Visa láser vigente. - Conocimiento en Supply Chain o logística. Tipo de puesto: Tiempo completo Horario: - Lunes a viernes - Turno matutino Pregunta(s) de postulación: - ¿Que...
-
Customer Service Representative Sr
hace 2 semanas
Ciudad Juarez, México TECMA A tiempo completo_**Requiments**:_ - Bachelor's Degree in Business Administration or similar field. - Bilingual English-Spanish. - 3 years of experience as a Customer Service Representative. - Essential experience in the purchasing area. - Receives and manages customer complaints. - Developing new prospect/customer relationships - Collects statistics and prepares various...
-
Customer Service Representative
hace 4 semanas
Ciudad Juarez, México Flex A tiempo completoFlex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the...
-
Customer Service Representative
hace 1 día
Ciudad Juarez, México Flex A tiempo completoFlex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the...
-
Sales/customer Service Representative
hace 4 semanas
Ciudad Juarez, México KTBlack Services A tiempo completoA U. S based Company quickly growing locally is seeking a motivated and enthusiastic Sales/Customer Service Representative for the Ciudad Juarez, Chihuahua, Mexico office. - **What you will need**:_ - Sales Experience (at least a year). - Customer Service Experience (at least a year). - Call Center Experience a definite plus. - Bachelor's degree in...
-
Sales/customer Service Representative
hace 2 semanas
Ciudad Juarez, México KTBlack Services A tiempo completoA U. S based Company quickly growing locally is seeking a motivated and enthusiastic Sales/Customer Service Representative for the Ciudad Juarez, Chihuahua, Mexico office. - **What you will need**:_ - Sales Experience (at least a year). - Customer Service Experience (at least a year). - Call Center Experience a definite plus. - Bachelor's degree in...
-
Customer Service Representative
hace 2 semanas
Ciudad Juarez, México TT Electronics plc A tiempo completoCompany Overview: At TT Electronics, you will meet dedicated people who believe that advanced electronics is the key to a brighter, smarter future. Whether it’s advanced flight controls, smart surgical tools, intelligent vehicle charging or seamless automation everywhere, advancements like this come from the minds of passionate, creative people - working...
-
Customer Service Representative
hace 2 semanas
Ciudad Juarez, México Eaton Corporation A tiempo completoEaton’s EPG CPD ICD Industrial Controls Division division is currently seeking a Customer Service Representative. **What you’ll do**: **PRIMARY FUNCTION**: Maintains communication with internal and external clients in order requirements and situation. **ESSENTIAL FUNCTIONS**: - Respond efficiently to customer requests ensuring give the correct answer...