![yfy jupiter](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
hace 3 semanas
CUSTOMER SERVICE REPRESENTATIVE
JOB OBJECTIVES
- Guarantee customer satisfaction through constant support and the
resolution of doubts in a timely manner, as well as providing personalized
attention establishing and specifying the steps to follow for the processing of sales made to
our clients, with the intention of streamlining the internal control of our
processes.
RESPONSIBILITIES
- Provide follow up on customer complaints
- Confirm Purchase Order, making sure to meet the delivery times established in
the quote.
- Verify and validate Price - Quotation against Purchase Order (Gross Margin
Form).
- Generate Internal SO and WO emphasizing delivery dates and deliver it to WHS /
production / Quality / to schedule delivery
- Keep the purchase order active until its total delivery
- Notify the client in case of delay or partial deliveries.
- Start with the process for the delivery of the Material
- Archive Purchase Order
- Follow up for customer compliance
- Send inventory to customers
- Seek approval signature for work order (WO) and send it to the department.
production/WHS.
- Confirmation to the client of estimated delivery date.
- Monitoring production schedule.
- Delivery schedule.
- Notification of delivery to the customer.
- Start billing process. (Pre-billing)
- Check stocks in inventories.
- Confirm Purchase Order to supplier.
- Address RMA and evidence to the Quality Department.
- Prepare Credit Note Request and look for approval signatures from PM, AM,
quality Manager, Plant Manager and Finance Manager.
- Submit the credit note request to the finance department.
- Deliver credit note to customer.
- Notify the finance department of changes in material costs for updating in
Quickbooks.
SCHOLARSHIP
Finished degree or be studying the degree in customs, logistics, administration
JOB EXPERIENCE
- Minimum of 2 years in the same position or logistics
- Management of computer systems (desirable quickbooks / crm/ SAP)
- Planning experience
- Experience in packaging (+plus)
SKILLS
- Ability to deal with the client
- Conflict resolution experience
- Ability for interpersonal relationships
- English language proficiency 80% minimum
Tipo de puesto: Tiempo completo
Salario: $17,000.00 - $18,000.00 al mes
Horario:
- Turno de 8 horas
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: In person
-
Sales/customer Service Representative
hace 3 semanas
Ciudad Juarez, México KTBlack Services A tiempo completoKT Black looking for Sales/Customer Service (BD) Representative Sales/Customer Service (BD) Representative profile. - Call center experience is a plus. - Sales experience. - Customer service experience. - Microsoft office experience. - Bachelore’s degree in humanities - Fully bilingual - Strong communications and oral abilities - Enthusiastic - Able to...
-
Sales/customer Service Representative
hace 7 días
Ciudad Juarez, México KTBlack Services A tiempo completoA U. S based Company quickly growing locally is seeking a motivated and enthusiastic Sales/Customer Service Representative for the Ciudad Juarez, Chihuahua, Mexico office. - **What you will need**:_ - Sales Experience (at least a year). - Customer Service Experience (at least a year). - Call Center Experience a definite plus. - Bachelor's degree in...
-
Customer Service Representative
hace 7 días
Ciudad de México The Functionary A tiempo completoSummary of the position 1. Answering customer inquiries: Customer Service Representatives are responsible for answering customer questions and providing information about products, services, and company policies. They must be knowledgeable about the company's products and services to provide accurate and helpful information. 2. Resolving customer...
-
Customer Service Representative
hace 4 semanas
Ciudad Juarez, México Emprego MX A tiempo completo**EMPRESA CONFIDENCIAL** **Solicita**: **Customer service representative** **Descripción y Requisitos** - Principal contacto con el cliente, manejo de portales de cliente. - Recibir requerimientos del cliente y asegurar los embarques a tiempo. - Negociar con el cliente y Planta de manufactura las situaciones criticas - Apoyar en administrar recursos -...
-
Customer Service Representative
hace 3 semanas
Ciudad Juarez, México Emprego MX A tiempo completo**EMPRESA CONFIDENCIAL** **Solicita**: **Customer service representative** **Descripción y Requisitos** - Habilidades de comunicacion hablada y escrita. (español e ingles) - Habilidades de negociacion.(español e ingles) - Habilidades sistemas computacionales, excel, matemáticas., lógica - Habilidad para manejo de grandes cantidades de datos mediante...
-
Customer Service Representative
hace 4 semanas
Ciudad Juarez, México Emprego MX A tiempo completo**THERMODISC CONTROLES DE TEMPERATURA** **Solicita**: **Customer Service Representative (CSR)** **Descripción y Requisitos** **Requisitos**: - Bachelor’s degree in business administration or similar field - 3 years minimum experience in customer service/manufacturing field - MRP analysis - Forecast management - Excel medium to high - Order entry and...
-
Customer Service Representative
hace 3 semanas
Ciudad Juarez, México Flex A tiempo completoFlex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the...
-
Customer Service Representative
hace 1 semana
Ciudad Juarez, México Flex A tiempo completoFlex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that...
-
Customer Service Representative
hace 3 semanas
Ciudad Juarez, México RIO BRAVO ELECTRICOS RBE 21 A tiempo completo**RIO BRAVO ELECTRICOS RBE 21** **Solicita**: **Customer Service Representative (Technician)** **Descripción y Requisitos** Position Summary This position is to assure all Customer demand are meet in a timely manner, monitoring shipments thru SAP and Customer's portals. Provide manufacturing plans to customers and attend all critical or urgent issues...
-
Sales/customer Service Representative
hace 4 semanas
Ciudad Juarez, México KTBlack Services A tiempo completo_**Sales/Customer Service Representative Job description/Profile.**_ A U. S based Company is seeking a motivated and enthusiastic Customer Service/Sales Representative for the Ciudad Juarez, Chihuahua, Mexico office. - **What you will need**:_ - Sales Experience. - Customer Service Experience. - Call Center Experience a definite plus. - Bachelor's degree in...
-
Sales/customer Service Representative
hace 3 semanas
Ciudad Juarez, México KTBlack Services A tiempo completoSales/Customer Service Representative Job description/Profile. A U. S based Company is seeking a motivated and enthusiastic Customer Service/Sales Representative for the Ciudad Juarez, Chihuahua, Mexico office. - **What you will need**:_ - Sales Experience. - Customer Service Experience. - **Call Center Experience a definite plus.**: - **Bachelor's degree...
-
Customer Service Representative
hace 3 semanas
Ciudad Juarez, México PRINCE MANUFACTURING A tiempo completo**PRINCE MANUFACTURING** **Solicita**: **Customer Service Representative** **Descripción y Requisitos** **_Customer Service Representative:_** **Actividad General**: Mantener comunicación estrecha con los clientes en relación a la entrada y entrega de ordenes de trabajo, Revisar y analiza diariamente el programa de producción, con el fin de dar...
-
Customer Service Representative
hace 3 semanas
Ciudad Juarez, México Sage Automotive Interior A tiempo completo**Sage Automotive Interior** **Solicita**: **CUSTOMER SERVICE REPRESENTATIVE** **Descripción y Requisitos** **CUSTOMER SERVICE REPRESENTATIVE** **Objective**: - Keep daily communication and coordination of shipments with customers and or their carriers, domestic or international to guarantee an excellent customer service and having internal...
-
Customer Service Representative
hace 4 semanas
Ciudad Juarez, México Emprego MX A tiempo completo**CONFIDENCIAL** **Solicita**: **Customer Service Representative** **Descripción y Requisitos** - Requerimientos: - Ingeniero Industrial y/ o Administración, logista, o carrera a fin. - Inglés Avanzado- 5 años de experiência en la industria Automotriz.- Conocimiento procesos logísticos/Uso del SAP- Funciones: - Revisar los sistemas del cliente como...
-
Customer Service Representative
hace 1 semana
Ciudad Juarez, México TECMA A tiempo completoBachelor´s degree - Bilingual (English - Spanish) - 2 Years associate degree as a mínimal requirement - Use of current sales and marketing analytics - Business process orientation (metric driven) - Supports business development executives - Responsible for auditing orders Tipo de puesto: Tiempo completo Horario: - Lunes a viernes Prestaciones: - Vales...
-
Customer Service Representative
hace 3 semanas
Ciudad Juarez, México IMPORTANTE EMPRESA MAQUILADORA A tiempo completo**IMPORTANTE EMPRESA MAQUILADORA** **Solicita**: **Customer Service Representative** **Descripción y Requisitos** **Requirements**: - College degree - At least 3 year experience in Customer Service position in manufacturing environment - Experience in Automotive manufacturing plant is required - Fully bilingual - Strong computer skills and knowledge of...
-
Customer Service Representative
hace 1 semana
Ciudad Juarez, México Emprego MX A tiempo completo**EMPRESA CONFIDENCIAL** **Solicita**: **Customer Service Representative** **Descripción y Requisitos** - Escolaridad mínima carrera terminada - Disponibilidad de lunes a viernes de 8:00 am a 5:30 pm Conocimientos técnicos en: - Manejo de Excel avanzado y uso de SAP o sistema similar - Experiência en atención a clientes, - Revisión de pedidos y...
-
Customer Service Representative
hace 2 semanas
Ciudad Juarez, México Eaton A tiempo completoEaton’s EPG CPD UL Bussmann division is currently seeking a Customer Service Representative. **What you’ll do**: **In this role, you will**: - Responsible for order entry and support functions involving pre and post order management (contract review, order processing, expediting, rescheduling and order closure). - Provides timely responses to internal...
-
Customer Service Representative
hace 4 semanas
Ciudad Juarez, México TECMA A tiempo completo**ESSENTIAL DUTIES AND RESPONSIBILITIES** - Assist the customer with general inquiries and ordering information; estimated delivery time, invoice requests, pricing, product information, shipping charges, shipping information, special order requests, stock checks, and tracking information within 24 hours. - Follow-up on customers’ inquiries when needed,...
-
Customer Service Representative
hace 1 semana
Ciudad Juarez, México SAGE AUTOMOTIVE INTERIOR A tiempo completo**SAGE AUTOMOTIVE INTERIOR** **Solicita**: **CUSTOMER SERVICE REPRESENTATIVE** **Descripción y Requisitos** **Objective**: Keep daily communication and coordination of shipments with customers and or their carriers, domestic or international to guarantee an excellent customer service and having internal communication with stakeholders including...