Consulting Engineer

Data Center Consulting Engineer

**Why you'll love Cisco?**

We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.

**Who you’ll work with?**

CX is a team of extraordinary technical professionals whose #1 focus is to deliver best in class customer experience. We help tackle the toughest business challenges with network-centric solutions that accelerate customer and partner success and loyalty. Our success is validated through outstanding financial results, increasing customer satisfaction metrics, industry recognition, and employee satisfaction scores.

Customer Experience teams are the face of Cisco to our customers and, as such, they are the drivers of Digital transformation. Within Customer Experience, the Global CX Centers are the engine to this transformation for all our services offers by providing flexible and innovative ways to help meet customer needs while improving profitability for CX delivery teams. The Center’s highly technical, global resources support customer engagements in all theaters acting as a flawless delivery partner to other CX teams.

**What will you do?**

The Global CX Center provides flexible and innovative ways to help meet customer needs while improving profitability for CX delivery teams. The Center’s highly technical, global resources support customer engagements in all theaters acting as a flawless delivery partner to other CX teams.
- Design, implement Cisco leading edge technologies and provide services to the largest networks and high-profile customers in the world
- Analyze, monitor, automate repeatable tasks and optimize networks for performance.
- nd technology platforms.
- Be a strategic partner to our customers, saving their business from the impact of network incidents, solving and preventing the recurrence of technical issues
- Independently solve problems in complex, and unique networks with mixed environments
- Support engineers from multiple teams as well as the field and aids them in problem resolution
- Work on complex and diverse problems where analysis requires in-depth evaluation of factors with imaginative and innovative troubleshooting and experimentation
- and intellectual property material
- Provide guidance to Engineering and product organizations on future product development
- Innovate within the strategy to create new service capabilities
- Provide guidance and leadership on service delivery models to the Delivery teams and CX Management
- .

**Who You Are**?**
- 5 + years in the field, consulting or support services
- Conversational English required
- proactively understand customer needs and align architectural and vertical expertise to cross-functional teams to drive decisions that enhance customer value
- Interest in and proven execution ability with relevant technologies and customer outcomes.
- management and managing customer expectations.- Experienced in Data Center Technologies including one or more of there: Data Center Networking, Software Defined Networking, Storage Area Networking, Compute
- Experienced and Knowledge in Nexus ACI and Nexus Standalone OS.
- Experienced and Knowledge in L2 features such as VPC, PC and STP.
- Experienced and Knowledge in L3 features such as OSPF, BGP EIGRP
- Experienced and Knowledge in Vxlan Features
- Experienced and Knowledge in QoS and Multicast.
- Experienced and Knowledge in ACI Fabric Bring Up
- Experienced and Knowledge in ACI Forwarding Services
- Experienced and Knowledge in ACI Programability
- Experienced and Knowledge in ACI Multi-Pod and Multi-Site Implementations
- Experienced and Knowledge in Nexus Dashboard Insights and Orchestration for ACI
- Knowledge in Virtualization: VMWare or Hyper-V
- Industry certified as CCNP, VCP, AWS Practitioner or similar
- Self-learner and technology passionate
- Cloud knowledge is a plus

**Why Cisco?**

At Cisco, each person brings their unique talents to work as a team and make a difference. Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

We connect everything: People, process, data and things - and we use those connections to change our world for the better.

We innovate everywhere: From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate bus