Labor Relations Partner

**Career Area**:
Human Resources

**Your Work Shapes the World at Caterpillar Inc.**

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**Role Definition**
Provides support in general labor relations issues and maintains positive communication between managers and unions.

**Responsibilities**
- Advising management on changes to existing policies to ensure compliance with new or proposed regulations.
- Representing the organization in general legal hearings on federal, state and local regulations pertaining to labor issues.
- Participating in implementing and administering management-labor relations to help maintain positive relations with unions.
- Assisting in union contract negotiations, contract agreements, and other labor relations issues.

**Skill Descriptors**

Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.

Level Extensive Experience:

- Achieves influence and impact even when holding a position contrary to the majority.
- Discards examples of persuasive arguments lacking substance or impact.
- Leads and presents collaborative assessments that persuasively influence decision makers.
- Advises on techniques to build rapport and commitment to common purpose.
- Determines and leverages the decision-making style of the individual or group being influenced.
- Delivers well-received presentations of cost, benefits, risks, and other considerations.

Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.

Level Working Knowledge:

- Works to achieve win-win in negotiations, rather than taking a win-lose approach.
- Focuses on issues rather than personalities.
- Uses active listening and probing techniques to surface problems, issues, and interests.
- Demonstrates a willingness to examine own position.
- Presents own position and listens attentively to position of others.

Level Working Knowledge:

- Identifies and documents specific problems and resolution alternatives.
- Examines a specific problem and understands the perspective of each involved stakeholder.
- Develops alternative techniques for assessing accuracy and relevance of information.
- Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
- Uses fact-finding techniques and diagnostic tools to identify problems.

Industrial Relations: Knowledge of the concept, theories, and approaches of industrial relations; ability to maintain harmonious relations between employers and employees.

Level Working Knowledge:

- Addresses routine problems or disciplinary issues related to industrial relations.
- Assists in reaching collective bargaining deals between union and management.
- Conducts monthly labor-management meetings and documents labor relations assignments.
- Explains organizational policies, procedures, and processes for dealing with industrial relations issues.
- Interprets and communicates industrial relations policies and procedures.

HR Legal and Regulatory Environment: Knowledge of HR legal and regulatory environment; ability to advise on laws and regulations affecting HR practices.

Level Working Knowledge:

- Assesses situations or conditions with potential legal implications.
- Explains a specific HR policy or practice and relates it to a specific law or regulation.
- Follows locally relevant laws and policies governing HR issues.
- Answers queries on work-related aspects not covered by legislation.
- Implements and ensures adherence to a specific aspect of legislation.

**Degree Requirement**
- Minimum 3 years of experience working in an international law firm or legal department or international company with operations in Mexico, or labor counsel.
- Specializing in HR and Labor Matters desired.
- Experience in drafting and negotiating legal agreements, in both English and Spanish.
- Strong written and verbal communication skills in both Spanish and English, interpersonal skills, and ability to work closely with others and collaborate as a team.
- Ability to strategize and analyze information and ability to think and solve labor situations.
- Strong analytical and organizational capabilities.
- Empathy, communication skills and teamwork.
- Ability to lead and control a discussion using techniques.
- Conflict resolution.
- Strong communication and customer service skills.
- Search for information and investigation of facts.
- Advanced English Essential (Conversational).