People Experience Advisor

hace 3 semanas

Monterrey, México Mondelēz International A tiempo completo

**Job Description**:
**Are You Ready to Make It Happen at Mondelēz International?**

**Join our Mission to Lead the Future of Snacking. Make It Matter.**

As part of Mondelēz International Business Services, you work with the services operations capability leads to ensure that defined processes and tools (which could be in sales, finance, marketing, customer service and logistics, procurement, HR, etc.) are used to provide impeccable service to the organization. You and your team will define and carry out resourcing plans that deliver efficient organizational performance

**How you will contribute**

In this role, you will oversee compliance monitoring, quality assurance and data protection activities and ensure the effective use of enabling technology, including case management tools. In addition, you will plan for and make sure that daily activities are completed, and implement and monitor quality standards for your team, including reviewing and adjusting key performance indicators and service level agreements to drive continuous improvement. You will also monitor, analyze and improve team performance to improve customer satisfaction. As a people leader, you will coach, motivate, train and inspire direct reports, provide guidance and direction to your team to ensure they are providing excellent responses to queries and requests, and manage individual performance.

**What you will bring**

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

- Data management
- Leading teams, coaching and mentoring
- Managing performance driven by service level agreements and metrics
- Relationship management with a client focus
- Problem solving and analytical skills
- Communicating effectively, verbally and in writing
- Process management skills
- Working in a shared service organization a decided advantage

**Más sobre la posición**:

- Trabajará directo como enlace entre My Pay y áreas de planta como Manufactura, Calidad y H&E
- Procesar altas
- Validar que las prestaciones están correctas
- Validar que en sistema todo este bien
- Revisar que semanalmente se reciban los pagos correctos a los colaboradores
- Llevar temas de bajas en sistema
- Apoyar con tema de Nómina
- Manejo de indicadores
- Análisis de causa raíz para reducir indicadores

**Experiência**
- 3 - 5 años
- Experiência en Nominas
- Deseable experiência con personal sindicalizado

**Habilidades**
- Atención al cliente
- Planificación
- Gestión de procesos
- Aprender rápido
- Prioridades
- Trabajo bajo presión

**Carrera**
- Administración de empresas o Afín

**Herramientas**
- Bases de datos
- Excel Intermedio
- Kronos (deseable)
- Ingles: Básico *

**Relocation Support Available?**:
No Relocation support available

**Business Unit Summary**:
**We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply**:
**_Our people make all the difference in our succes _**:
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

**Excited to grow your career?**:
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply

**IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER**:
**Job Type**:
Regular

Service Operations (Delivery)

Global Business Services

  • People Experience Advisor

    hace 1 semana

    Monterrey, México Mondelēz International A tiempo completo

    **Job Description**: **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Matter.** You are a specialist in a process, workstream or area in Mondelēz International Business Services, working to support impeccable service operations. **How you will contribute** You will use your...

  • People Experience Advisor

    hace 2 semanas

    Monterrey, Nuevo León, México Mondelēz International A tiempo completo

    Job Description:Are You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It Matter.You are a specialist in a process, workstream or area in Mondelēz International Business Services, working to support impeccable service operations.How you will contributeYou will use your in-depth process and service...

  • People Experience Advisor

    hace 2 semanas

    Monterrey, Nuevo León, México Mondelēz International A tiempo completo

    Job Description:Are You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It Matter.As part of Mondelēz International Business Services, you work with the services operations capability leads to ensure that defined processes and tools (which could be in sales, finance, marketing, customer service and...

  • Chat Support Agent

    hace 3 semanas

    Monterrey, México Advisor Launch A tiempo completo

    **OVERVIEW OF THE POSITION** The Chat Support Agent is responsible for monitoring and responding to inbound lead messages and calls appropriately according to SOP’s.. By combining human expertise and AI efficiency, the CRO agent will support the automation process to ensure that leads are able to successfully complete the desired action and all other...

  • Parts Advisor

    hace 1 semana

    Monterrey, Nuevo León, México Yeomans Limited A tiempo completo

    Parts Advisor Yeomans Nissan Bognor RegisAre you a Parts or Stock Specialist in the automotive industry seeking a fresh opportunity or aiming for career progression? If so, we're currently recruiting for the role of Parts Advisor at Yeomans Nissan in Bognor Regis, offering a full-time position.We're on the lookout for a dynamic and enthusiastic individual to...

  • Service Advisor

    hace 2 semanas

    Monterrey, Nuevo León, México Yeomans Limited A tiempo completo

    SERVICE ADVISOR - YEOMANS HONDA BOGNOR REGISAre you passionate about the automotive industry and delivering exceptional customer service? We have an exciting opportunity for an experienced Automotive Customer Service Advisor to join our Honda franchised car dealership. If you thrive in a fast-paced environment and have a proven track record in customer...

  • Technical Advisor

    hace 3 semanas

    Monterrey, México KBR A tiempo completo

    **Title**: Technical Advisor - Piping Under broad direction, functions as a technical specialist who makes decisions and recommendations that are recognized as authoritative and have a far reaching impact on extensive engineering and related activities of the company. Negotiates critical and controversial issues with top-level engineers and officers of...

  • Client Advisor

    hace 1 mes

    Monterrey, México Louis Vuitton A tiempo completo

    POSTE Louis Vuitton is seeking a highly motivated, curious and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to discover your Clients...

  • Client Advisor

    hace 3 semanas

    Monterrey, México Louis Vuitton Malletier A tiempo completo

    **Position**: Louis Vuitton is seeking a highly motivated, curious and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to discover your...

  • Client Advisor

    hace 3 semanas

    Monterrey, México Louis Vuitton A tiempo completo

    POSTE Louis Vuitton is seeking a highly motivated, curious and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to discover your Clients...

  • Client Advisor

    hace 1 semana

    Monterrey, Nuevo León, México Tiffany & Co A tiempo completo

    Position:Tiffany & Co... the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For 175 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which our employees build...

  • Client Advisor

    hace 4 semanas

    Monterrey, México Tiffany & Co A tiempo completo

    **Position**: Tiffany & Co... the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For 175 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which our employees...

  • Third Party Risk Advisor

    hace 2 meses

    Monterrey, México Nearshore Cyber A tiempo completo

    **Location: Monterrey or Matamoros, Mexico**:** Applications from persons not living in Mexico will NOT be accepted.** The Third Party Risk Advisor is responsible for third-party information risk management related to suppliers and other third parties. The individual creates and leads an effective program to improve suppliers' information security maturity...

  • Third Party Risk Advisor

    hace 2 días

    Monterrey, México Nearshore Cyber A tiempo completo

    **Location: Monterrey or Matamoros, Mexico**:** Applications from persons not living in Mexico will NOT be accepted.** The Third Party Risk Advisor is responsible for third-party information risk management related to suppliers and other third parties. The individual creates and leads an effective program to improve suppliers' information security maturity...

  • People Operations Leader

    hace 2 semanas

    Monterrey, Nuevo León, México GE Vernova A tiempo completo

    Job Description Summary:Summary:Reporting to the Head of People Operations for GE Vernova, this role will be responsible for 'end to end' People Operations service delivery across Latin America including service performance, compliance, and continuous improvement through standard LEAN work. This role will be the responsible for leading and collaborating...

  • Talent Acquisition Advisor

    hace 2 semanas

    Monterrey, México Homebase A tiempo completo

    **Hi, Future Homie!** As a Homie, you'll be part of an **_unstoppable_** team that puts customers first, embraces each day with excitement, and strives for excellence in everything you do. We're revolutionizing the way small businesses manage their teams and grow their business. What this means for you is a shared passion for innovation and making a...

  • Technical Account Advisor Int

    hace 1 semana

    Monterrey, Nuevo León, México Jda Software A tiempo completo

    Technical Account Advisor Int page is loaded Technical Account Advisor Int Apply locations Monterrey time type Full time posted on Posted 4 Days Ago job requisition id Job Description Blue Yonder Title: Technical Account Advisor - IntOverview: Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor's "Best Places to...

  • Third Party Risk Advisor

    hace 2 semanas

    Monterrey, Nuevo León, México Nearshore Cyber A tiempo completo

    Location: Monterrey or Matamoros, Mexico: Applications from persons not living in Mexico will NOT be accepted.The Third Party Risk Advisor is responsible for third-party information risk management related to suppliers and other third parties. The individual creates and leads an effective program to improve suppliers' information security maturity to protect...

  • People Services Lead

    hace 1 mes

    Monterrey, México 923 FLSmidth Inc. A tiempo completo

    Create a better future! Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop technology and gain the knowledge to make that difference. We have launched our ambition, Mission Zero – enabling our customers to move towards zero emissions in mining We need your leadership skills, curiosity, and...

  • People Services Lead

    hace 4 semanas

    Monterrey, México 923 FLSmidth Inc. A tiempo completo

    Create a better future! Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop technology and gain the knowledge to make that difference. We have launched our ambition, Mission Zero – enabling our customers to move towards zero emissions in mining We need your leadership skills, curiosity, and...