Offer Operations Project Manager
hace 6 meses
**Offer Operations Project Manager**
Our client’s Cloud team works with millions of organizations to make them more productive, mobile, and collaborative by transforming and evolving their business through the use of their global network, web-scale data centers and software infrastructure. We are focused on accelerating the Cloud adoption by building great products as well as augmenting those products with successful technology acquisitions and market alliances.
This role is responsible for collaborating with the Cloud Business Platform team, Offer Managers, Order Management, and the Sales team to help launch new Offers and Services, execute end-to-end UAT, and customize solutions to meet customer needs and market demand. The role also involves running reports in Salesforce, analyzing data, and driving initiatives to maintain the competitive edge in the industry.
**Job responsibilities**
- Run monthly reports to review deals, contract durations, process durations, and order issues.
- Analyze Order issues and delve into root causes to fully understand the errors.
- Provide monthly summaries of contracting duration, order issues, and process, including impact on revenue and attach rate, and actionable insights.
- Identify operational efficiencies and opportunities for automation, and work cross-functionally to deliver on process improvements and automation.
- Use analytical skills to develop quantitative and qualitative insights to formulate robust, actionable recommendations to improve current processes and create long-term solutions for the stop gaps that currently exist.
- Create and update all knowledge books required for contracting and deal processing orders.
- Collaborate on launching new Offers and Services including executing end-to-end UAT.
**Minimum Qualifications**:
- BA or BS degree in Operations Management, Business Administration, or equivalent practical experience.
- Experience with Identifying and implementing metrics to measure results and efficiency in areas being supported.
- Salesforce experience, especially reporting.
- Experience in project/program management.
- 7 years of experience in business process analysis, support operations management, and/or global program management
- Salesforce experience, especially in running reports and analyzing data, is required for this role
**Preferred Qualifications**:
- MBA, MS or other advanced degree with experience in a consulting organization in technology practice (or equivalent) or operations research or equivalent
- 2 years of experience in support, customer-facing operations, and/or technical support or enterprise (B2B) support.
- Evidence of a bias to action with strong attention to detail and data-driven decision making.
- Stakeholder management and communications
- Data Analysis and SQL
- Ability to lead through ambiguity, take on complex strategic and operational initiatives and scale effectively across a large organization and highly distributed team.
- Experience managing, or working closely with, Product Management, Support, Finance and engineering teams for technical products.
- Google Workspace experience in a corporate environment is a plus but not required (Sheets, Slides, Sites, etc.)
-
Project Operations Manager
hace 6 meses
México ABB A tiempo completo**Project Operations Manager**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
-
Project Manager, Operations
hace 7 meses
Ciudad de México Infor A tiempo completoGeneral information- Country - Mexico - City - Mexico City - Department - IT Business Innovation - Job ID - 37570 - Description & RequirementsThe Operations Project Manager will lead and manage data-driven projects within the Customer Success operations team to ensure they meet business objectives and deadlines. This person will support business initiatives...
-
IT Operations Manager
hace 6 meses
México Helix Workforce A tiempo completoWe are currently in search of an accomplished IT Operations Manager to join our team. If you are a seasoned leader with a wealth of experience in project management and a profound understanding of IT operations, we invite you to consider this key position within our organization. **Location**: Torreon, Coahuila **Employment Type**: Full-Time **Salary**:...
-
Operations Project Manager
hace 2 meses
Ciudad de México, CDMX FeverUp A tiempo completoHi, we're Fever We're excited you are checking out this job offer. We are _the_ leading global live-entertainment discovery tech platform with a clear mission**:to democratize access to culture and entertainment.** How do we achieve our mission? Fever has developed a proprietary technology that inspires a global community of over 125M people through...
-
Installation Project Manager
hace 3 semanas
Ciudad de México, Ciudad de México Kone A tiempo completoAbout the RoleWe are seeking a highly skilled Installation Project Manager - Site Operations Specialist to join our team at KONE. In this role, you will be responsible for managing installation activities, ensuring safe working environments, and delivering high-quality results.
-
Demolition Project Manager
hace 3 días
Ciudad de México, Ciudad de México Veit National Corporation A tiempo completoAt Veit National Corporation, we are seeking a skilled Demolition Project Manager to oversee total demolition efforts and ensure that projects are completed in accordance with safety, design, budget, and schedule.About the JobThis is an exciting opportunity to join our team of experts in the heavy industrial demolition industry. As a Demolition Project...
-
Senior Project Manager Operations Specialist
hace 7 días
Ciudad de México, Ciudad de México HELLA Automotive Mexico S.A. de C.V. A tiempo completoCompany Overview">FORVIA HELLA is a leading international automotive supplier. As a global market leader in high-growth areas, the company employs 157,000 people worldwide and generated adjusted sales of €8.1 billion in the fiscal year 2023. FORVIA HELLA stands for high-performance lighting technology and automotive electronics, with a broad service and...
-
Financial Operations Manager
hace 1 mes
Ciudad de México, Ciudad de México Reckitt A tiempo completoFinancial Operations ManagerWe're looking for a highly skilled Financial Operations Manager to join our team at Reckitt. As a key member of our Finance team, you'll play a critical role in driving sustainable growth and creating value for our operations.About the RoleThis is an exceptional opportunity to contribute to the financial management of our Factory,...
-
Project Manager
hace 6 meses
Ciudad de México Divelement Web Services A tiempo completoWelcome to Divelement Web Services - where we turn ideas into reality! As a Project Manager at Divelement, you will have the opportunity to lead and deliver exciting web development projects for our clients. We are seeking a skilled and experienced Project Manager who can effectively manage all aspects of project planning, execution, and delivery. Join our...
-
Project Manager
hace 3 meses
Ciudad de México, CDMX KANTAR A tiempo completoWe’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere. Kantar’s Profiles division is home to the world’s largest audience network. With access to 170m+ people in over 100 global markets, we offer unrivalled global reach with local relevancy. Validated by industry...
-
Senior Construction Project Manager
hace 1 mes
Ciudad de México, Ciudad de México Archetype Group A tiempo completoJob DescriptionWe are seeking a highly experienced and skilled Senior Construction Project Manager to join our Africa operations team.About the Role:The successful candidate will be responsible for managing construction, renovation, and extension projects in Africa, ensuring they are completed on time, within budget, and to the highest quality standards.
-
Recruitment Operations Post Offer Specialist
hace 3 semanas
Ciudad de México, CDMX Amex A tiempo completo**You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...
-
Project Manager
hace 6 meses
Edo. de México JLL A tiempo completoJLL supports the Whole You, personally and professionally. At JLL we have a great commitment to diversity, which is why we promote the inclusion of all people on equal terms; that is, we do not discriminate based on disability, sexual orientation, gender identity, sex, race, ethnic group, religion, and/or physical appearance. **Benefits to eligible...
-
Enterprise Project Financial Manager
hace 3 semanas
Ciudad de México, Ciudad de México Siemens Energy A tiempo completoMeet the growing demands of our Latin America operations as a highly skilled Enterprise Project Financial Manager.We are seeking a seasoned professional to lead our financial aspects of projects, controlling and reporting progress according to SE guidelines. You will be the CFO of your assigned projects, responsible for financial planning and reporting...
-
Project Administrator Operations Expert
hace 1 mes
Ciudad de México, Ciudad de México KONE A tiempo completoJob Summary:We are seeking an experienced Project Administrator to join our team in Delivery Operations in Mexico City.The successful candidate will be responsible for managing project documentation, invoicing and payment monitoring, as well as collecting information for decision making.Main Responsibilities:Manage project financial forecast and actuals,...
-
Project Manager Jr
hace 8 meses
México ABB A tiempo completo**PROJECT MANAGER JR**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking...
-
Project Manager
hace 7 meses
México Brose A tiempo completo**Colón**: **Project Manager**: As a successful family-owned company on a path to global growth, the Brose Group offers challenging responsibilities and exciting career opportunities to performance-driven, skilled specialists with solid professional knowledge and proven career expertise who wish to contribute to our company’s success. **Your tasks**: -...
-
Associate Project Manager
hace 6 meses
México ABB A tiempo completo**Associate Project Manager**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
-
Project Contract Manager
hace 2 meses
Ciudad de México, CDMX ALSTOM A tiempo completoReq ID:466021 En Alstom, sabemos cómo funcionan las redes de transporte y qué mueve a las personas. Desde trenes, metros, monorrieles y tranvías de alta velocidad, hasta sistemas, servicios, infraestructura, señalización y movilidad digital preconfigurados, ofrecemos a nuestros diversos clientes la cartera más amplia de la industria. Todos los días,...
-
Project Manager for Wind Farm Operations
hace 3 semanas
Ciudad de México, Ciudad de México Vestas A tiempo completoCompany Overview">Vestas is a leading provider of wind energy solutions and services. Our mission is to lead the transition to a sustainable energy future.">About the Job">We are seeking an experienced Project Manager to join our team in Mexico City. As a Project Manager, you will be responsible for ensuring that all wind farm projects are delivered on time,...