Collection Unit Manager
hace 2 semanas
Mexico's fastest growing 1st and 3rd party collections agency, is seeking a Collection Unit Manager for our Monterrey, Mexico location.
**Segoso Mexico**, a H.E.R.O (Highly Effective Recovery Operation) has engineered the most sophisticated and technologically advanced collections program in the entire industry....turning results into monthly bonus payments
Responsibilities include but are not limited:
Monitoring and driving the collection floor, as well as deliver collector training, monitoring and implementing company policies and procedures. Resolves problems and makes recommendations for improving account handling processes.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
- Leadership of their individual assigned collection group
- Management and supervision of an assigned collection group
- Proficiency in the art of collecting money
- Responsible for the continued training and teaching of their individual staff's negotiation, tasking, and talk off skills
- Responsible in for all administrative tasks as needed for group
- Responsible to aid their Director of Operations in enforcing company policies
- Responsible in presenting a professional demeanor and attitude at all time to the collection staff
**Job Requirements**
- Employee must possess exceptional leadership, mentoring and communication skills
- Must be competitive and goal driven
- Must be detail orientated
- Must have strong analytical skills and diligent with assigned tasks
- Must be technology literate, computer skills are necessary
- Must be prompt
- Must be self confident, motivating, and disciplined
- Excellent verbal & communication skills required
- No write ups for attendance or performance
**We offer**:
- Paid Training
- Hourly pay + monthly bonus
- Paid Time Off
- Pantry Vouchers or Major Medical Insurance after 3 months
- Law benefits (aguinaldo, vacations etc).
- You can take vacations after 6 months.
- Checks, drug screening required.
Segoso, We Offer a Career, Not Just a Job
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