Delivery E-learning Consultant
hace 5 meses
Together we are powering the future of Higher Education:
Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world. We are the global market leader in EdTech for Higher Education, serving more than 2,900 customers and reaching over 22 million students in 50+ countries. We are dedicated to helping Higher Ed thrive by transforming their institutions to agile, digitally connected campuses that enable student success.
About the Opportunity:
**Where you will make an impact**
- Work with internal and cross-divisional leader(s) to prioritize the enablement needs by solution and by role for each assigned COO division.
- Collaborate across Ellucian enablement functions including communications, readiness, and learning & development to align messaging and content.
- Evaluate and curate existing enablement content to improve training materials to meet desired learning outcomes and delivery readiness.
- Conduct gap analyses to identify training needs and recommend appropriate learning solutions, training delivery methods, and evaluation criteria based on inputs, objectives, and desired outcomes.
- Assist with the design, development, and evaluation of engaging, scalable learning programs and content by product and role. These programs encompass different delivery formats, including e-learning modules, web-based training, instructor-led training materials, live webinar sessions, user guides, videos, job aids, facilitator guides, slide decks, quizzes, assessments, interactive simulations, and other delivery readiness learning modalities.
- Create standardized yet customizable courses that simplify product information, access, and currency to make learning simple and drive exceptional customer experiences.
- Assist in the development of training schedules and coordinate training sessions, workshops, and webinars.
- Leverage AI and tools to enhance the learning experience.
- Support the implementation of learning management systems (LMS) and other technology platforms to host training content.
- Create learning assessments that link directly to learning objectives and competencies.
- Monitor and evaluate the effectiveness of training materials and make continuous improvements based on user feedback and performance metrics.
- Contribute to updating and documenting team processes, procedures, and templates as we design, develop, deliver, and implement our training.
- Develop processes for maintaining materials moving forward and preparing for product releases.
- Stay current with technology trends, solution updates, and best practices to ensure that training content is up-to-date and relevant.
- Actively contribute to the Ellucian product rolodex knowledge base and participate in product readiness activities to stay abreast of product enhancements and impact to training deliverables.
- Provide thought leadership to further develop and maintain Enablement templates, processes, and programs.
- Continuously identify opportunities for process improvements in the delivery readiness workflow, striving to enhance efficiency and customer satisfaction.
- Drive multiple projects to completion in an environment with competing deadlines.
**What will you bring**
- Experience in managing a broad range of technology projects and demonstrated learning agility.
- Must be a creative problem solver, detail-oriented, and highly organized with a passion for creating innovative learning experiences.
- Excellent communication skills.
- Excellent writing and editing skills with ability to translate complex information clearly.
- Strong visual design skills and ability to create visually appealing and interactive training materials.
- Customer-focused attitude with a commitment to delivering outstanding service and experiences.
- Analytical mindset with the ability to assess training needs, evaluate training effectiveness, and make data-driven improvements.
- Familiarity with product release and launch processes
- Experience with e-learning authoring tools such as Articulate Storyline/Rise and learning management systems (LMS).
- Proficient with Smartsheet, Confluence, Docebo, Microsoft PowerPoint, and any ERP
What makes #Ellucianlife:
- Comprehensive health coverage: family major medical expenses, dental and life insurance.
- Christmas bonus 30 days
- Saving fund
- Monthly food coupon
- 15 workdays vacation
- Thrive Flex Program that allows you to contribute towards your health, financial or learning interests
- 5 charitable days to support the community that supports us
- Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few.
- Parental leave
- Employee referral bonuses to encourage the addition of great new people to the team
- We Foster a learning culture with:
- Tuition Reimbursement Assistance
- Professional development opportunities
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