Auto Claims Tourist Analyst I

hace 5 meses


Monterrey, México Chubb INA Holdings Inc. A tiempo completo

Chubb es la mayor aseguradora de propiedad y responsabilidad civil que cotiza en bolsa. La compañía se distingue globalmente por su amplia oferta de productos y servicios, gran capacidad de distribución, excepcional fortaleza financiera, excelencia de suscripciones, conocimientos técnicos superiores en la gestión de siniestros y operaciones locales.

**Solicita**: Customer Service Touristic

**Función Principal**:
Atender y dar seguimiento a los siniestros de clientes asegurados con póliza turista. Coordinar y realizar los pagos de daños, pérdidas totales y robos a clientes y financieras en Estados Unidos, Canadá y México.

La posición tiene alcance nacional y da apoyo a EU y Canadá. Interactúa constantemente con el área de Ajustes, Cabina Siniestros, Call Center, Valuación, Administrativo, Robos, Tesorería, Investigaciones y Ventas Agentes. Hacía fuera de la compañía el puesto mantiene relación frecuente con los agentes de EU y los proveedores de asistencia vial.

**Responsabilidades**:

- Identificar y analizar los siniestros de pólizas turistas a través del reporte diario de sinestros

para generar primer contacto con clientes asegurados y brindar asesoría inmediata a través de llamadas telefónicas y correo electrónico.
- Asesorar a los ajustadores y clientes durante el siniestro para resolver dudas de atención,

procedencia y cobertura de las pólizas turistas.
- Solicitar formatos institucionales, documentación de estimaciones y títulos, permisos y/o

facturas originales de los vehículos a los clientes asegurados para seguimiento de su siniestro.

siniestro de acuerdo a las coberturas de las pólizas turistas.

**Qualifications**:
Conocimientos/ Requisitos
- Carrera Administrativa o a fin concluida. *
- Manejo de Microsoft Office. *
- Dominio de Ingles avanzado. (bilingüe)
- Customer service

“Chubb Seguros México es una empresa a favor de la diversidad e inclusión. No hacemos distinción por motivos de raza, religión, orientación sexual, condición física o económica, nacionalidad ni por ningún otro motivo”


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