Analista Service Desk

hace 2 semanas


Monterrey, México Open Service A tiempo completo

Somos una Empresa 100% mexicana con 27 años de experiência brindando servicios y productos de TI a importantes compañías nacionales e internacionales.

Por expansión en nuestros servicios, te invitamos para que te puedas integrar a nuestro equipo como:
**Analista de Service Desk**
- **Disponibilidad**_ de Lunes a Viernes.
- **Experiência**_
- De 6 a 1 año de experiência con carrera trunca o cursando ultimos semestres ( a fin a Sistemas)
- Soporte técnico básico
- Conocimiento de Windows10 y navegadores.
- Conocimiento deseable de Active Directory, office 365 y conectividad remota.
- Atención a clientes y soporte por llamada, correo y chat
- Administración, resolución y escalamiento de tickets.
- Manejo de alguna herramienta de tickets
- Proactivo y con habilidades de resolución de problemas.
- Habilidades de comunicación verbal y escrita.
- **Prestaciones**_
- Prestaciones de ley
- Capacitaciones
- Vales de despensa
- Tarifas y descuentos preferenciales en comercios
- Convenios escolares

Tipo de puesto: Tiempo completo

Salario: $9,000.00 al mes

Horario:

- Lunes a viernes
- Turno de 8 horas

Prestaciones:

- Apoyo para estudios
- Seguro de vida
- Vales de despensa

Lugar de trabajo: In person



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