Analista Service Desk
hace 2 semanas
Somos una Empresa 100% mexicana con 27 años de experiência brindando servicios y productos de TI a importantes compañías nacionales e internacionales.
Por expansión en nuestros servicios, te invitamos para que te puedas integrar a nuestro equipo como:
**Analista de Service Desk**
- **Disponibilidad**_ de Lunes a Viernes.
- **Experiência**_
- De 6 a 1 año de experiência con carrera trunca o cursando ultimos semestres ( a fin a Sistemas)
- Soporte técnico básico
- Conocimiento de Windows10 y navegadores.
- Conocimiento deseable de Active Directory, office 365 y conectividad remota.
- Atención a clientes y soporte por llamada, correo y chat
- Administración, resolución y escalamiento de tickets.
- Manejo de alguna herramienta de tickets
- Proactivo y con habilidades de resolución de problemas.
- Habilidades de comunicación verbal y escrita.
- **Prestaciones**_
- Prestaciones de ley
- Capacitaciones
- Vales de despensa
- Tarifas y descuentos preferenciales en comercios
- Convenios escolares
Tipo de puesto: Tiempo completo
Salario: $9,000.00 al mes
Horario:
- Lunes a viernes
- Turno de 8 horas
Prestaciones:
- Apoyo para estudios
- Seguro de vida
- Vales de despensa
Lugar de trabajo: In person
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Bilingual Customer Service Representative
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Bilingual Customer Service Representative
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Monterrey, México iKraft Solutions A tiempo completoWe are looking for a customer service oriented **Service Desk** specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is maintained to the...
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Bilingual Customer Service Representative
hace 4 semanas
Monterrey, México Cover Desk A tiempo completo**ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Monterrey, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...
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Bilingual Customer Service Representative
hace 3 días
Monterrey, México Cover Desk A tiempo completo**ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Monterrey, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...
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Bilingual Customer Service Representative
hace 3 semanas
Monterrey, México Cover Desk A tiempo completo**ABOUT COVER DESK**: - Cover Desk celebrates five years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Monterrey, Mexico._ **JOB SCOPE**: - As an ambassador to Cover Desk...
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Bilingual Customer Service Representative
hace 4 semanas
Monterrey, México Cover Desk A tiempo completo**ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Tijuana, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...
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Service Desk
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Bilingual Customer Service Representative
hace 3 semanas
Monterrey, México Cover Desk A tiempo completo**ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Tijuana, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...
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Bilingual Customer Service Representative
hace 3 semanas
Monterrey, México Cover Desk A tiempo completo**ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Tijuana, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...
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Service Desk B2B
hace 4 semanas
Monterrey, México HRO A tiempo completoWe are looking for a customer service oriented **Service Desk B2B** specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is maintained to the...
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Bilingual Customer Service Representative
hace 4 semanas
Monterrey, México Cover Desk A tiempo completo**ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Monterrey, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...
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Service Desk Team Leader
hace 2 semanas
Monterrey, México Optimas Solutions A tiempo completo**Service Team Leader** **Monterrey, NL** *** **About Optimas**: - Optimas OE Solutions is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world. - Optimas Manufacturing has been associated with the Fastener...
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Service Desk Trilingue
hace 5 días
Monterrey, Nuevo León, México Azka IT Consulting A tiempo completoAZKAIT is a Mexican company that seeks and connects the best IT talent with Latin American and United States companies.We are looking for your talent as an IT Service Desk Agent - Portuguese.Responsible for all activities surrounding the IT Service Desk, including but not limited to answering calls coming to the call center, monitoring incoming tickets to...
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Bilingual Customer Service Representative
hace 3 semanas
Monterrey, México Cover Desk Mexico A tiempo completo**JOB SCOPE**: As an ambassador to Cover Desk Mexico, you will represent and support a US-based insurance agency to serve as their Virtual Assistant but are required to be based out of Monterrey, N.L. You will support the agency to provide insurance customer service and back-office assistance which may include bilingual phone support in Spanish and English....
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Service Desk Analyst
hace 2 meses
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Service Desk trilingue
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Monterrey, Nuevo León, México Azka IT Consulting A tiempo completoAZKAIT is a Mexican company that seeks and connects the best IT talent with Latin American and United States companies.We are looking for your talent as an IT Service Desk Agent - Portuguese.Responsible for all activities surrounding the IT Service Desk, including but not limited to answering calls coming to the call center, monitoring incoming tickets to...
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Service Desk
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Monterrey, México iKraft Solutions A tiempo completo**Responsibilities** - Research and identify solutions to software and hardware issues - Diagnose and troubleshoot technical issues, including account setup and network configuration - Ask customers targeted questions to quickly understand the root of the problem - Track computer system issues through to resolution, within agreed time limits - Properly...
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Service Desk Associate
hace 2 meses
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Service Desk Analyst
hace 3 semanas
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