Head of Payroll Switching

hace 2 semanas


Cuauhtémoc, México HSBC A tiempo completo

Job description**Role Purpose**
- To define and communicate the product’s unique value proposition, incorporating features that distinguish our benefits from the competition’s and to create the commercial speech of why customers should choose our payroll accounts over other banks.
- To conduct market research and gathering information about the competition, customer preferences, and industry trends.
- To align the company's strategy with the needs and desires of customers.
- To maximize the value perceived by customers, ensuring that the products, services and benefits meet their expectations, are up to market standards and are easy to claim and use.
- To optimize the internal processes and tools to ensure that the value proposition is delivered efficiently and consistently.
- To innovate and identify new market opportunities and trends in order to develop different features that meet future customer needs.
- To collaborate with cross-functional teams such as marketing, sales, client intel, legal, and other departments to ensure that the value proposition is integrated into all aspects of the business.
- To measure and track the effectiveness of the value proposition, collecting data on customer satisfaction, market share, and other key metrics to assess the success of the benefits package.
- Creating a consistent product identity and ensuring that all communications are aligned with the company's brand.

Accountabilities
- This value proposition will be the cornerstone for designing a commercial strategy that detonates another set of activities, such as:

- Monitoring and managing the entire portability process, from customer request to successful completion of the change.
- Optimizing tools to process portability requests and reducing waiting times.
- Training the commercial network and every sales channel on the value proposition and best practices for closing sales.
- Analyzing data to measure the success of portability campaigns and make data-driven decisions.
- Collaborate with other departments (marketing, customer service, CRM, etc.) to ensure that the value proposition gets spoken about everywhere, inside and outside the bank.This ensures a positive experience for customers during the portability process
Requirements**Knowledge & Experience Required**
- Product Development
- Project Management
- Strategic planning
- IT schemes (API/Web Services/basic coding)
- Marketing
- Market Research
- Sales
- Strategy Communication
- Data Analysis & Data Driven Decision Making
- Problem Solving
- Supplier Relations
- Pricing Negotiation
- Credit Institution Law
- Proficiency English and Spanish
- Strong leadership skills and a highly effective communicator with excellent interpersonal skills at a practical operational level as well as a senior level
- Excellent relationship building and senior stakeholder management skills including an ability to operate in a complex, matrix driven environment.
- Able to influence, engage and lead in a positive, inspiring manner. Demonstrable resilience and persistence - a ‘can-do’ attitude

“At HSBC we are committed to building a culture where all employees and customers are valued regardless of their gender, age, sexual orientation, ethnicity, disability, religious belief, background or any other different personal aspect. “HSBC employees act with integrity with courage, standing firm for what is right. We are trustworthy, open to different ideas and cultures, and connected to customers, the community, regulators, and each other."


  • Head of Strategy

    hace 4 meses


    Cuauhtémoc, CDMX, México HSBC A tiempo completo

    -Job description The role holder is expected to lead, for country Regulatory Reporting department and for Country and Region, the Strategy & Planning function and Corporate Sustainability function and the deployment of its three strategic pillars including Sustainable Finance. Summaries of each specific responsibility are hereby presented: - As Head of...

  • Head of Internal Audit

    hace 1 semana


    Cuauhtémoc, México HSBC A tiempo completo

    Job description**Role purpose** Ensures the provision of independent and objective audit services over HSBC businesses in Mexico and the broader LAM region. This includes the co-ordination of all Audit coverage managed directly and managed by other audit teams, as well as the delivery of the US businesses audit plans. The role is a key member of the GIA...

  • Head of Data

    hace 4 semanas


    Cuauhtémoc, CDMX, México HSBC A tiempo completo

    -Job description **Role Purpose** Responsible for the Data & Analytics team, including Data Science, Business Intelligence and Data Engineering including infrastructure, quality, and control. **Principal Responsabilities and Accountabilities** - Responsibilities include strategic leadership, team management and technical oversight, regarding data science,...


  • Cuauhtémoc, México HSBC A tiempo completo

    Role Purpose Enterprise Risk Management (ERM) is a sub-function of Group Risk. Its purpose is to make sure HSBC understands, and is in control of its overall risk position, and it also acts as the general steward for non-financial risks. In addition, the function provides resilience risk stewardship to the Regional Businesses and Functions and the...


  • Cuauhtémoc, CDMX, México HSBC A tiempo completo

    -Job description This is a key business and finance role that is focused on business partnering, strategic advice, supporting and driving business performance. You will report to the Head of Global Trade Solutions LAM & Mexico providing financial stewardship, controllership, governance, and oversight as well as driving business performance and contributing...


  • Cuauhtémoc, CDMX, México HSBC A tiempo completo

    -Job description If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to...

  • Lam Risk

    hace 2 meses


    Cuauhtémoc, CDMX, México HSBC A tiempo completo

    -Job description **Role purpose** - Support the Chief of Staff, Risk and Compliance LAM/MX Head driving strategic initiatives across the function and maintain proper Risk & Compliance governance across LAM. - Assist the Chief of Staff, Risk and Compliance LAM/MX Head in committees/forums. - Deliver an effective reporting capability at Regional and, where...


  • Cuauhtémoc, México HSBC A tiempo completo

    Job description- Purpose of the Position: - Responsible for analyzing, managing and presenting information from databases working with various areas. Likewise, responsible for managing and maintaining them. Specializes in process reengineering, sharing information with colleagues and internal clients, as well as preparing reports in programming languages on...


  • 06500, Cuauhtémoc, CDMX, México SAP A tiempo completo

    **We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • Mexico Food Comms Manager

    hace 3 semanas


    Cuauhtémoc, México DiDi Global A tiempo completo

    Company Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...


  • 06500, Cuauhtémoc, CDMX, México Genesis Managment LLC A tiempo completo

    **Human Resources Manager - Genesis Management** Are you ready to lead HR initiatives, build a thriving team culture, and shape the future of Genesis Management? We’re looking for a dynamic, people-centric Human Resources Manager to oversee all HR functions at our CDMX location. If you're passionate about employee relations, compliance, and workforce...


  • Cuauhtémoc, CDMX, México Human Experience A tiempo completo

    About the Role An international company pioneering orthopedic solutions worldwide is seeking a Human Resources Lead to drive organizational success through strategic initiatives in talent acquisition, employee engagement, and compliance with labor regulations. This leadership role demands a strategic mindset, exceptional interpersonal skills, and a...


  • Cuauhtémoc, CDMX, México Tesys 21 S.A. de C.V. A tiempo completo

    Banco a nível internacional esta en busqueda de un **Desarrollador de servicios datapower** **Se pide**: Indispensable desarrollo de Web Services SOAP y REST a través de xslt con xpath, wtx para construcción de DPAS. Conocimientos en SQL y SPs en bases de datos como DB2, SQL Server, Sybase Conocimientos en SQL y SPs en bases de datos como DB2, SQL...


  • Cuauhtémoc, México HSBC A tiempo completo

    Job description**Role Purpose.**This is a key business finance role that is focused on business performance and supporting the business with key financial to enable the business drive the business performance. Provides full scale financial support for Wealth Private banking businesses including: Financial planning, analysis, AOP (Plan), target setting,...


  • Cuauhtémoc, CDMX, México HSBC A tiempo completo

    -Job description **Main activities** - Addressing requirements from Local and Federal Tax Authorities. - Controversy matters related to tax audits including administrative appeals and conclusive agreements. - Tax Compliance Leader, providing support and management to the tax compliance team for assuring the accuracy and due dates on: tax compliance...

  • Java Scrum, Hibrido

    hace 4 meses


    Cuauhtémoc, CDMX, México Tesys 21 S.A. de C.V. A tiempo completo

    Empresa a nível internacional esta en busqueda de una **JAVA SCRUM** **Se pide**: - Java 8, 11, 17 - Script Shell - SQL SRVER, MySQL - ANGULAR, REACT - TERMINAL LINUX - TERMINAL WINDOWS - Desarrollo de software utilizando Java 8, 17, SpringBoot, jira, bitbucket - Configuración de servidores Linux y Windows server - Construcción de aplicaciones haciendo...


  • Cuauhtémoc, CDMX, México HSBC A tiempo completo

    -Job description **Role purpose** The Risk and Compliance Transformation Portfolio Services Senior Manager is required to support the Risk & Compliance (R&C) Transformation Head in creating and leading a World Class Business Engineering organization which be recognized as market leading both internally and externally. The role holder acts as a primary...


  • Cuauhtémoc, CDMX, México HSBC A tiempo completo

    -Job description **Role purpose** The Risk and Compliance Transformation Portfolio Services Senior Manager is required to support the R&C Transformation Head in creating and leading a World Class Business Engineering organization which be recognized as market leading both internally and externally. The role holder acts as a primary contact for the...


  • Cuauhtémoc, México HSBC A tiempo completo

    Job description- HSBC WSB provides tailored financial solutions to institutional clients worldwide (including PS FIs). WSB offers global connectivity and a strong local presence for clients with a diverse array of needs. - HBMX WSB FIG Portfolio includes c.100MGs of the biggest financial Mastergroups (Central Bank, Development Banks, Financial Groups) with...


  • 06500, Cuauhtémoc, CDMX, México SAP A tiempo completo

    **We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...