Law Firm Team Lead

hace 2 semanas


Tijuana, México DYADlaw, P.C. A tiempo completo

DYADlaw, P.C. - a fast growing law firm passionate about helping immigrants with their legal status and defining their American Dreams is looking for their next superstar.

Are you passionate about immigrant rights?
Do you want to play a role in changing lives?
Are you able to work independently and as part of a team?
Are you detail oriented?
Do you enjoy being an integral part of things that actually make a difference and are important?

This is a position that will allow you to work on many exciting cases with a group of dedicated co-workers who all have the same mission - to help people and change their lives.

Come be a dream maker with us

**Production Team Lead**

The Production Team Lead will work with a team to oversee the production of immigration cases from client sign up to cases completion. Additional duties include on-boarding new employees, conducting training and meetings, customer service, quality control, and quarterly employee check-ins.

**Responsibilities**
- Onboard and train new production team members on case production and processes
- Create cases in CRM and assign tasks to team members
- Oversee the day-to-day activities of the team
- Ensure complete, accurate and timely documentation and records for each case file in accordance with case requirements
- Develop and implement a timeline to achieve targets
- Keep the team accountable to achieving production goals
- Collaborate across teams to ensure firm and client goals are met
- Assist with production or other tasks, as needed
- Create and distribute reports to update the company on the team’s progress
- Develop and maintain knowledge on US immigration law
- Set up and maintain quarterly check-ins with each team member and report up to management

**Requirements**:

- 1 - 3 years experience in immigration production (preferred, not required)
- Excellent English speaking, reading, and writing skills
- Excellent relationship management skills with the ability to communicate effectively
- Must be organized and analytical
- Proficient with Google Workspace and case management software
- Accuracy and attention to detail with the ability to multitask
- Ability to prioritize and discern what is urgent vs important.
- Ability to work in a fast-paced environment and work with diverse and collaborative teams
- Recognize the need and uphold confidentiality at all times
- Ability to get high speed internet, and a quiet place to work at home
- Ability to work independently and complete a set of tasks

**Classification**

Salary, Non-Exempt

**Pay**

Starting $22k pesos/month

**Schedule**

Monday - Friday; 8:00 a.m. to 5:00 p.m.

**Work Environment**

Remote

Pay: From $22,000.00 per month

Application Question(s):

- Do you possess excellent English speaking, reading, and writing skills?

**Experience**:

- Immigration Services: 1 year (preferred)
- supervisory: 1 year (preferred)


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