Technology Applications Support Analyst

hace 2 semanas


Tlahuac, México JLL A tiempo completo

**JLL supports the Whole You, personally and professionally.**

**Benefits to eligible employees, include**:

- Life insurance for you.
- Online platform with certified courses for professional development.

**What this job involves**:
The Analyst, Technology role is a critical part of the Global Business Intelligence & Technology team. The individual will assist with supporting the technology platform in managing client data, technology tools, and supporting the business processes related to technology. The Analyst, Technology will be the primary liaison between business system users and JLLT support teams for the region.

We are currently seeking a dynamic individual for the role of **Technology Applications Support Analyst ** to join our team:

- **Location**: CDMX (Cuauhtemoc)
- **Work schedule**: Monday to Friday, 9:00 am to 6:00 pm.
- **Work model**: Hybrid.

**What is your day to day?**
- Data Management and Application Support in Region
- Maintain the JLL technology platform across the client account
- Provide first line support and expertise as required by the client and JLL
- Assist and triage all JLL team members with all systems inquiries
- Manage workload via DevOps
- Support in the development and distribution of best practices, process documentation, and user support materials for technology systems.
- Manage SOC2 Policy requirements for monthly user access audit and bi-annual firm wide audit.
- Assist with system testing and bug reporting of product enhancements or custom development for technology systems as required
- Assisting the central team with training delivery for technology platform
- May manage smaller project with mínimal oversight
- Act as a point of contact for regional client / account team
- Product Management and Expertise
- Maintain thorough knowledge of user base and critical user needs
- Maintain thorough understanding of technology platform features and functionality
- Maintain all training process documents related to technology systems
- Review data for accuracy; work with business service teams to ensure data quality
- Assist the Sr Manager, Technology on continuous improvement of the implemented Technology Platform

**Desired experience and technical skills**
- Bachelor’s degree, preferably in information systems or business administration
- Fluent in English
- Minimum 3 years IT support expeierence
- Healthy Credit History
- Strong communication, interpersonal and organizational skills required
- Experience in managing simultaneous complex tasks from inception to successful completion
- Experience working with IT web-based systems and databases
- Pragmatic and analytical approach to problem solving
- SharePoint Administration experience, a plus
- Training experience to guide multifunctional teams
- Team working and co-operation, including dispersed/virtual teams

**Location**:

- Distrito Federal,MEX

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table

**About JLL **
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Pay: $37,000.00 per month

Ability to commute/relocate:

- Cuauhtémoc, CDMX: Reliably commute or planning to relocate before starting work (preferred)

Work Location: In person


  • System Analyst Ii

    hace 6 días


    Tlahuac, México Thermo Fisher Scientific A tiempo completo

    Primary escalation contact for local PSG IT Service Issues / Requests - Partner with site business leaders including XLT/SLT to leverage corporate shared services to deliver best in class service for the local PSG site(s) - Champion innovation by leveraging the global IT community of practice to drive technology efficiencies. - Establish and adhere to...


  • Tlahuac, México zb.io A tiempo completo

    **Title: End User Support Analyst** **Mode: Contract** **Duration : 6 -12 Months Contract + Possible Extension (Depending On business needs)** **Industry Type: Oilfield** **Location : Mexico City** **Working a 12hr shift for a 14 ON/7 Off OR a 7On/7 Off period**. - Client is looking is currently hiring an **End User Support Analyst**, This is an...


  • Tlahuac, México Rastreator.mx Tu Comparador de Seguros A tiempo completo

    **What could you do for us?** - Comprehension, alignment, and adaptation from the Business Model - Be the bridge between business IT requirements from our partners and our IT department - Coordinate with other departments from different countries **Education** - IT Bachelor’s degree required - At least 2 years of relevant experience as a Business...

  • IT Support Specialist

    hace 1 día


    Tlahuac, México Gensler A tiempo completo

    Your Role Support Specialists provide first-line response to end user incidents received via service desk requests and office operational requirements. Support Specialists are generally focused on the day-to-day support of the region but must continually collaborate and communicate with the larger distributed team of support staff across the globe. The...


  • Tlahuac, México Thermo Fisher Scientific A tiempo completo

    **Quality Technology Solutions Project Manager** As a Project Manager in the Quality Risk Management Technology Solutions team, you are responsible for coordinating development of the Technology Solutions project programme and resulting schedules for delivery of enhancements to the Veeva Quality Suite. The Project Manager works in collaboration with Global...

  • Tech Support

    hace 1 día


    Tlahuac, México JM Group A tiempo completo

    Importante empresa de servicio técnico solicita **Tech Support** - Home office_ **Entrevista en ingles** **Requisitos**: - Ingles avanzado conversacional indispensable - 2 a 3 años de experiência como Service Desk analyst o soporte técnico IT - Bachillerato o Lic. Trunca o concluida **Actividades**: - Habilidad de resolución de conflictos - Dar...


  • Tlahuac, México Thermo Fisher Scientific A tiempo completo

    With direction, Provides direct technical support to computer system users; Answers complex and difficult questions to resolve computer problems for clients; Provides assistance concerning the use of computer hardware and software, including printing, VPN connectivity, electronic mail and operating systems. Provides desk side support for end users.


  • Tlahuac, México McDermott A tiempo completo

    **Company Overview** People power our future. That is why advancing a dynamic, inclusive environment, where everyone grows and thrives is critically important to us. Our ingenuity fuels daily life. Together, we’ve forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea...


  • Tlahuac, México Towa A tiempo completo

    **Python Analyst-Developer: We are looking for you!**: At our company, we are looking for a talented Python Analyst-Programmer to join our dynamic team. If you have experience in software development and a passion for Python technology, this opportunity is perfect for you! **Responsibilities**: Analysis and continuous improvement of existing...

  • Functional Tester

    hace 2 días


    Tlahuac, México Cognizant Technology Solutions A tiempo completo

    **Test Lead** **Qualification**: Bachelors in engineering or equivalent ** Responsibility**: **Knowledge Transition**: - Understand and analyze business requirements based on the review of documents (functional specifications document, technical specification documents etc) as received from client / onsite. - Participate in KT calls to understand the...


  • Tlahuac, México Marriott Worldwide A tiempo completo

    **Job Number** 22194955 **Job Category** Sales & Marketing **Location** Mexico Regional Office, Ejercito Nacional No. 350 Suite 4C, Mexico City, MÉX, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** The Field Marketing and Market Sales Support Analyst will be tasked...


  • Tlahuac, México TD SYNNEX A tiempo completo

    **Job description** **Job profile: SMX-4217-Systems Admin III** **JOB PURPOSE** This job will provide advanced technical support services to TD SYNNEX Customers. Position will assume multiple roles during its dynamic work schedule to provide 24*7 coverage together with TD SYNNEX's Support Team, such roles include incident handling & response, report...


  • Tlahuac, México Oracle A tiempo completo

    Sells a subset of product or services directly or via partners to a large number of named accounts in Mexican territory. Primary job duty is to sell technology software products and related services in a defined territory. Identifies, qualifies and closes new opportunities. Manages accounts including the entire sales process from business development...

  • Administrative Analyst

    hace 10 horas


    Tlahuac, México Integration Consulting A tiempo completo

    We believe our **Mexico office** is unique in the consulting world: the atmosphere is ambitiously entrepreneurial, dynamic and has many of the features of a start-up such as flexibility, proactivity and willingness to tackle any challenge. At the same time, we are backed by the experience, success and resources of a successful international consultancy. We...

  • Process Analyst

    hace 1 día


    Tlahuac, México INTERTEAM A tiempo completo

    Buscamos personas con experiência laboral en logística, operación marítima, comercial y/o ventas de transporte internacional de carga y logística con enfoque de procesos (Gestión e Ingeniería) **Buscamos**: Process analyst Comercial **Objetivo de la posición**: Analizar el desempeño de los procesos internos comerciales de la organización, a...

  • Trade Analyst

    hace 2 semanas


    Tlahuac, México Livingston International A tiempo completo

    **Trade Analyst** Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports...

  • Business Analyst IT

    hace 2 semanas


    Tlahuac, México Gates Corporation A tiempo completo

    **Business Analyst IT - PLM** Are you inspired by challenging the status quo? Do you thrive in collaborative environments that drive results? If so, Gates could be for you. Let's simplify it, think belts and hoses. Found in motorcycles, conveyor belts, cars, tractors, blenders, vacuum cleaners, bicycles, & 3D printers just to name a few. Because why not do...


  • Tlahuac, México Innovative Systems A tiempo completo

    Innovative Systems is one of the world’s most trusted providers of best-of-breed data quality and compliance solutions is looking for a talented **bi-lingual (English/Spanish) Software Support Analyst. **You will support clients in Latin America, North America and possibly other parts of the world. **Named a Top Workplace in Pittsburgh for 5 consecutive...

  • Revenue Analyst

    hace 5 días


    Tlahuac, México Hilton A tiempo completo

    A Revenue Analyst analyses hotel data and presents strategies and forecasts that will help the hotel stay ahead of the competition. **What will I be doing?** As Revenue Analyst, you will analyse hotel data and present strategies and forecasts that will help the hotel stay ahead of the competition. A Revenue Analyst will support the Revenue and Sales Teams...


  • Tlahuac, México Marriott Worldwide A tiempo completo

    **Job Number** 22194963 **Job Category** Finance & Accounting **Location** Mexico Regional Office, Ejercito Nacional No. 350 Suite 4C, Mexico City, MÉX, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** Y **Relocation?** N **Position Type** Management **JOB SUMMARY**  As a member of the Global Design Systems business support team...