Delivery Manager

hace 4 semanas

Monterrey, México Cognizant A tiempo completo

**Engineering Directors (AD), Portfolio Engineering Director (D), Engineering Delivery Partner (SD) or**

**Qualification**:
Bachelors or equiv in technical degree
** Responsibility**:
Engagement Shaping
- Ensure outcomes are SMART (specific, measurable, achievable, realistic, and timely).
- Ensure Cognizant's role in achieving the desired outcomes is well understood and agreed upon by all parties.
- Ensure Cognizant's role in achieving the desired outcomes is well understood and agreed upon by all parties.
- Ensure that all work taken on by PODs/teams is focused on, aligned with, and contributing to one or more of the engagement themes.
- Establish an initialstate delivery operating model for the PODs/teams is wellaligned with the client operating model.
- Identify risks, impacts, and proposed mitigation actions for the initial state delivery operating model in terms of possible effect on quality, efficiency, and efficacy.
- Rationalize the themes, desired outcomes, and expected timelines with the initialstate operating model and projected ability to continuously improve/mature the model to ensure they are realistic in the overall context.
- Ensure delivery execution for each POD/team conforms to an established, agreedupon, and continuously maturing operating model.
- Engagement Management.
- Ensure talent is available at the right time to deliver on the engagement plan.
- Ensure talent that is no longer needed for the engagement is released from the project in a timely manner.
- Facilitate and manage weekly status cadence among team leaders.
- Prepare & publish regular status report and publish for internal review.
- Prepare & facilitate monthly status report for senior client leaders and publish for internal review.
- Ensure the right talent with the right skills is available at the right time and executing according to an agreedupon operating model.
- Ensure the right talent with the right skills is available at the right time and executing according to an agreedupon operating model.
- Ensure delivery execution for each POD/team conforms to an established and agreedupon operating model.
- Ensure correct tools, frameworks, patterns and best practices are utilized.
- Ensure Cost of Delivery targets are met.
- Ensure contractual & financial commitments are met.
- Track and guide continuous improvement of digital maturity for discovery, delivery, and engineering practices.
- Conduct regular reviews of product testing program to ensure conformance with best practices and enterprise standards.
- Anticipate risks and delivery issues to proactive address.
- Ensure clear transparent communication internally & with the client.
- Data Collection & Reporting.
- Collect execution performance data from engagement to ensure all SLA, KRA/KPI and client requirements are tracked, trended and actioned.
- Cognizant Growth.
- Identify and relay to Cognizant leadership (account, GTM, community)opportunities and ideas for Cognizant to help the client improve efficiency & efficacy gain competitive advantage, or create/unlock new/additional business value.
- Community Leadership.
- contribute and lead artifacts/assets development and participate actively within community and enablement programs.
- contributing / facilitate/ encourage cross community interactions to drive innovations, improvements and enablement opportunities.
- Community Mentorship.
- Guide and mentor Engg Managers & POD leaders how to govern continuous improvement for digital maturity and conduct quality analysis and testing program reviews.
- Guide and mentor Engg Managers & POD leaders on how to engage with clients, handle escalation, and govern engagement.
- Focus on soft skills/ communication skills in additional to technical.
- Engage with a mentor to continue ongoing growth.
- Community Contributions.
- Contribute to community programs by working on one or more program committees.
- Contributions include, but not limited to refining processes, building automation, establishing tools.
- Learn, adapt & comply with community best practices.
- Recruiting and developing talent (internal/external).
- Sales Support.
- Provide presales support for client briefings, engagement shaping, and RFP responses.
- Thought Leadership.
- Author, edit, or publish articles, case studies, or other artifacts that help to establish Cognizant as a thought leader and trusted expert in digital delivery.
- Continuous improvement mindset.
- Consultative, innovative.
- How to make both the Client and Cognizant better.
- Share ideas.

**Must Have Skills**
- Account Management Skills
- Account & Delivery Management
- Agile PLM

**Employee Status **:Full Time Employee

**Shift **:Day Job

**Travel **:No

**Job Posting **:Feb 15 2023

**About Cognizant

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