Jira Administrator

**Company Overview**:
We are a leading enterprise software company specializing in dealership website software. Our innovative website technology empowers dealerships to optimize their online presence and enhance customer engagement. As we continue to grow and evolve, we are seeking an experienced Jira Administrator to help build our development dashboard and sprints. Experience in Product Management a plus

**Position Overview**:
**Responsibilities**:
Jira Configuration and Customization:

- Configure and customize Jira to meet the specific needs of our website software projects.
- Design and implement workflows, issue types, fields, screens, and permission schemes to optimize project management processes.

Integration and Automation:

- Integrate Jira with other tools and systems, such as version control, and deployment tools, to streamline development processes.
- Implement automation solutions using Jira plugins or scripting to improve workflow efficiency and reduce manual tasks.

Ticketing and Sprint Planning:

- Write tickets for all incoming support, enhancement and feature requests.
- Attend weekly team meetings to gather necessary required details and information for tickets and product requests.
- Plan development sprints in coordination with our Senior Solution Architect.
- Maintain detailed information on future product features for prioritizing with team leads.

Product Management Support:

- Collaborate with teams to gather and document requirements from stakeholders.
- Assist in prioritizing features and creating product backlogs based on business value and strategic goals.
- Coordinate with development teams to ensure alignment between product roadmaps and project execution in Jira.

Reporting and Analytics:

- Create and maintain custom dashboards, reports, and filters to provide project stakeholders with actionable insights into project progress and product performance.
- Continuously analyze Jira usage metrics and product metrics to identify trends and areas for improvement.

**Qualifications**:

- Proven experience as a Jira Administrator, preferably in an enterprise or complex software environment.
- Familiarity with product management concepts and practices, including gathering requirements, prioritizing features, and creating product backlogs.
- Strong understanding of Agile methodologies and experience working in Agile development teams.
- Excellent analytical, problem-solving, and decision-making skills.
- Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Detail-oriented with a commitment to delivering high-quality results in a fast-paced environment.

**Why Join Us**:

- Opportunity to work with cutting-edge technology in a rapidly growing industry.
- Collaborative and inclusive work environment where your ideas and contributions are valued.
- Competitive compensation package and law benefits.
- Professional development and growth opportunities to advance your career.

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Sueldo: $1.00 - $2.00 al mes

Horario:

- Lunes a viernes
- Turno de 8 horas

Prestaciones:

- Opción a contrato indefinido
- Vacaciones adicionales o permisos con goce de sueldo

Experiência:

- Jira Administrator: 1 año (Obligatorio)
- Product Managment: 1 año (Obligatorio)

Idioma:

- Inglés Avanzado (Obligatorio)

Lugar de trabajo: Empleo remoto