Manager, Solutions Engineering

hace 3 meses

Ciudad de México CDMX Mastercard A tiempo completo

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Manager, Solutions Engineering

Overview

MasterCard Loyalty & Engagement provides a range of products and services for our partners to create compelling loyalty propositions that drive the acquisition of new customers while cultivating a long-term positive relationship. Our propositions focus on Rewards and Offers solutions within both Merchant and Financial Institution verticals provide great value to consumers, incremental revenue, and long-lasting relationships for our partners.
Sitting within Data & Services, Advisors Business Development, the role is focused on the full suite of issuer loyalty products and services. It creates an opportunity to leverage your technical expertise and expert knowledge of Mastercard platforms to design and document effective and efficient solutions.
- is passionate about Loyalty and enjoy creating and delivering impactful programs that deliver measurable results for all stakeholders
- can effectively balance the challenges of longer term, strategic developments alongside delivering excellent day to day service and performance
- excels in a fast paced and dynamic environment

Role

Pre-Sales Solution Engineers assume the critical role of assessing the technical and functional aspects of our products and services. They possess a keen sales acumen, high technical proficiency, and an in-depth understanding of our product portfolio. Furthermore, they exhibit a comprehensive grasp of the industry landscape, including the challenges faced by potential clients and current customers.
The Solution Engineer is the primary trusted technical advisor and solution designer for the sales team, helping to ensure our customers are delivered the right solution and have an exceptional experience throughout the entire process.
The Solution Engineer plays a pivotal role in reinforcing product differentiation and addressing potential buyer objections, particularly during the evaluation phase of a deal.

Key Responsibilities
- Act as the Subject Matter Expert on our Loyalty Product suite, collaborating with Loyalty Sales Specialists to craft customer-centric solutions
- Lead product demonstrations and conduct technical discovery sessions with clients
- Provide technical responses to RFIs/RFPs, consultations, sales calls, and meetings
- Identify and comprehend all points of integration by asking probing questions to understand client requirements thoroughly
- Design and meticulously document effective and efficient solutions, proactively removing any technical obstacles to set customers up for success
- Ensure alignment and obtain approval from stakeholders for proposed technical solutions, including assessing the level of effort required and product readiness on a global or regional scale
- Facilitate a seamless transition and handoff from pre-sales to delivery
- Collaborate with Product teams to gather and document customer insights, acquire local competitive intelligence, enable regional go-to-market strategies, and inform product roadmap and strategy decisions

All About You
- Knowledge of rewards, marketing, and/or loyalty platforms
- Knowledge and understanding of the competitive loyalty landscape
- Experience working with financial institutions and/or with performance-based marketers (MarTech or AdTech)
- Balance between execution ability (get things done) and creative ability (coming up with the right solution)
- Strong skills in critical thinking, problem solving, and creating effective product/service solutions
- Team player with excellent communication skills both oral and written.
- Comfortable in a customer facing role, meeting with senior leadership, product managers, technical teams, and large audiences.
- Combination of technical competence, business skills and a consumer marketing mindset
- Technical background with understanding of web technology, APIs and security. Experience working with product and/or engineering teams a plus
- Experience working in multiple geographic markets with an understanding of market entry and expansion considerations. Willingness to travel
- The ability to thrive in fast-paced environments while being flexible and able to handle rapidly changing scenarios; someone who sees ‘ambiguity’ as an opportunity ra

  • Manager of Engineering

    hace 5 meses

    Ciudad de México Equinox Engineering A tiempo completo

    **Equinox Engineering - Professional Opportunity in Mexico City** - Position: Manager of Engineering_ **Key Responsibilities**: - Ensure that department practices align with the policies and procedures of the organization. - Develop and use accurate, relevant financial and technical information for decision-making. - Consult with the President & CEO and...

  • Manager of Engineering

    hace 5 meses

    Ciudad de México Equinox Engineering A tiempo completo

    **Manager of Engineering/ Office Manager** **Equinox Engineering - Professional Opportunity in Mexico City** - Position: Manager of Engineering & Office Manager_ **Key Responsibilities**: - Leading and supporting the growth of a multidisciplinary Engineering team ensuring quality and best practices for project delivery in the Oil & Gas sector. - Overseeing...

  • Mobile Engineering Manager

    hace 3 semanas

    Ciudad de México, Ciudad de México androiddevs - Jobboard A tiempo completo

    About Androiddevs - JobboardWe're a leading job board for Android developers, and we're looking for talented individuals to join our team. Our mission is to provide a platform for Android developers to find their dream jobs and for companies to find the best talent in the industry.Job DescriptionWe're seeking a highly skilled Engineering Manager to lead our...

  • Software Engineering Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México Righttalentrightnow A tiempo completo

    About the Role:Arcos is seeking a highly skilled Software Engineering Manager to lead our software engineering teams in delivering high-quality software solutions. The ideal candidate will have a proven track record of managing software engineering teams, delivering complex software projects, and building scalable, reliable software systems.Key...

  • Software Engineering Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México Norwest Venture Partners A tiempo completo

    About the RoleAt Norwest Venture Partners, we are seeking an experienced Software Engineering Manager to lead our engineering team. The ideal candidate will have a strong technical background, excellent leadership skills, and the ability to motivate and guide a team of engineers to deliver high-quality software solutions.The Software Engineering Manager will...

  • Engineering Manager

    hace 5 meses

    Ciudad de México Gi Group Holding A tiempo completo

    **Descripción**: WE TRANSFORM THE FUTURE OF PEOPLE! The Bridge is the global network of talent experts in digital and technological profiles. We are part of the largest ecosystem and global leader of integrated human capital solutions, Gi Group Holding. We create value by connecting leading companies with the best talents in the market around the world....

  • Software Engineering Manager

    hace 3 semanas

    Ciudad de México, Ciudad de México Righttalentrightnow A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Software Engineering Manager to lead our software development teams in delivering high-quality, production-ready software solutions. The ideal candidate will have a proven track record of managing software engineering teams, building scalable and reliable software systems, and driving technical...

  • Senior Engineering Manager

    hace 6 días

    Ciudad de México, Ciudad de México Capital One A tiempo completo

    About the JobCapital One is seeking a Senior Engineering Manager to lead a portfolio of technology projects and a team of developers in Mexico. The ideal candidate will have experience in distributed microservices, full-stack systems, and cloud computing.Key ResponsibilitiesLead a team of developers in the design, development, and deployment of cloud-based...

  • Data Solutions Manager

    hace 1 mes

    Ciudad de México, Ciudad de México CRH Talento en IT A tiempo completo

    Join Our Team as a Data Program ManagerWe are a US-based company specializing in software engineering services, digital platform engineering, and digital product design. Our company helps clients reimagine their business through a digital lens, combining software engineering heritage with strategic business and innovation consulting, design thinking, and...

  • Senior Engineering Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México Walter A tiempo completo

    Job Title: Senior Engineering ManagerJob Summary:We are seeking a highly skilled Senior Engineering Manager to lead our engineering team in the development of precision tools for metal machining. The ideal candidate will have a strong background in engineering, excellent communication skills, and experience in project supervision.Main...

  • Senior Engineering Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México Copeland A tiempo completo

    As a Senior Engineering Manager at Copeland, you will be responsible for leading a team of engineers in designing and implementing engineering solutions. Your primary focus will be on providing guidance and support to ensure the successful completion of projects within designated timelines.Key Responsibilities:Lead and manage a team of engineers to deliver...

  • Site Manager

    hace 1 mes

    Ciudad de México, CDMX Voltae Engineering A tiempo completo

    **¿QUIERES TRABAJAR EN UN AMBIENTE DINÁMICO, AMBICIOSO Y JOVEN?** ¡En Voltae Engineering estamos esperando a talentos profesionales como tú que se sientan identificados con nuestros valores de innovación, compromiso, superación y confiabilidad para formar parte de nuestra familia Voltae Engineering! Somos una empresa de Ingeniería y Consultoría de...

  • Software Engineering Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México Righttalentrightnow A tiempo completo

    Job Title: Software Engineering ManagerAt Righttalentrightnow, we are seeking a highly skilled Software Engineering Manager to lead our team of software engineers in designing, developing, and delivering high-quality software solutions that meet the needs of our customers and drive our company's success.Key Responsibilities:Lead, mentor, and grow a team of...

  • Software Engineering Manager

    hace 4 semanas

    Ciudad de México, Ciudad de México Creai A tiempo completo

    About CreaiWe are a cutting-edge AI consulting and custom software development company, dedicated to integrating artificial intelligence into businesses to drive innovation and efficiency. Our mission is to help clients transform their operations through cutting-edge AI and data-driven solutions.Job SummaryWe are seeking a talented Engineering Manager to...

  • Engineering Manager

    hace 2 semanas

    Ciudad Apodaca, Nuevo León, México Abb A tiempo completo

    **Engineering Manager Role**:At ABB, we are seeking a skilled Engineering Manager to join our global team. This role offers the opportunity to drive diversity and inclusion while contributing to the transformation of society and industry.**Key Responsibilities**:As an Engineering Manager, you will be responsible for managing a team of designers and engineers...

  • Senior Manager, Software Engineering

    hace 3 semanas

    Ciudad de México, Ciudad de México Capital One A tiempo completo

    Job Title: Senior Manager, Software EngineeringWe are seeking a seasoned Senior Manager, Software Engineering to lead our technology transformation efforts. As a key member of our engineering team, you will be responsible for driving innovation and delivering high-quality solutions that meet our business needs.Key Responsibilities:Lead a portfolio of...

  • Senior Systems Engineering Manager

    hace 3 semanas

    Ciudad de México, Ciudad de México General Electric A tiempo completo

    Job SummaryWe are seeking a highly skilled Senior Systems Engineering Manager to join our team at General Electric. As a key member of our engineering organization, you will be responsible for leading the development and implementation of complex systems engineering solutions.Key ResponsibilitiesLead cross-functional teams to design, develop, and integrate...

  • Golang Engineering Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México Canonical A tiempo completo

    Identity and Access Management Solutions at CanonicalCanonical is seeking an experienced software engineering manager to build highly performant and secure identity and access management solutions that will be used across all company products. From Ubuntu One SSO to Juju, LXD, and MAAS, your team will define the way Canonical users, clients, and community...

  • Technical Support Engineering Manager

    hace 1 mes

    Ciudad de México, Ciudad de México Datadog A tiempo completo

    Job Title: Technical Support Engineering ManagerAt Datadog, we're seeking a highly skilled Technical Support Engineering Manager to join our team. As a Technical Support Engineering Manager, you will be responsible for leading a team of Technical Support Engineers and ensuring that our customers receive exceptional support.Key Responsibilities:Lead a team of...

  • Senior Sales Engineering Manager

    hace 5 días

    Ciudad de México, Ciudad de México Visa Inc. A tiempo completo

    Senior Sales Engineering ManagerAbout the RoleWe are seeking a seasoned Sales Engineering Manager to join our team at Visa Inc. As a Sales Engineering Manager, you will play a critical role in supporting our direct sales teams by providing technical expertise and functional knowledge of our hosted and software-based payment and risk management...