Partner and Product Enablement Analyst

hace 4 semanas


Ciudad de México Amex A tiempo completo

**You Lead the Way. We’ve Got Your Back.**

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. Here, you’ll learn and grow as we champion your meaningful career journey with programs, benefits, and flexibility to back you personally and professionally. Every colleague shares in the company’s success.

It begins with a Card Member using their American Express Card at one of our millions of Merchants around the world—the rest is up to us.

Network & Acquiring Solutions (NAS) team is at the heart of American Express —powering millions of transactions through our global payments processing network, which we develop and run.
NAS is unique within the American Express. We work across almost every business unit within the organization as well as interact with external bank partners, payment service providers, merchants and key industry customers. We are known to be intellectually curious and problem solvers as we solve the most imperative initiatives facing the payments industry today like securing online transactions and enabling faster, more convenient ways to pay. A role within NAS will challenge you to broaden your skills and industry competence, while giving you the chance to be part of driving growth and helping deliver on our brand promise of trust, security and service.

**Roles and Responsibilities include**:

- Consult with our customers both internal/external partners regarding our product suite and network technical requirements
- Drive initiatives through successful project management and be able to support multiple projects at one time
- Work directly with Partners to support initiatives efficiently and effectively
- Collaborate internally to ensure relevant teams are aligned
- Ensures an effective communication flow between Partners, Commercial team and internal AXP groups

**Qualifications**:

- Knowledge of payment / card industry & technology
- Ability to get results through clear communication, collaboration, and adherence to targets
- Ability to translate technical details to non technical business partners
- High degree of personal accountability, initiative and will to win
- Strong attention to detail
- Excellent problem
- solving skills
- Ability to build effective relationships with stakeholders and collaborate with various business units
- To demonstrate a strong focus on excellent customer service to both internal and external customers alike
- Ability to recognize opportunities for process improvements and to take appropriate action to move these forward
- Managing a project end to end involving technologies and business teams across various parts of the organization
- Ability to effectively prioritize and manage the completion of tasks
- Strong work ethic with a fun and positive attitude


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