Operations Manager, Mexico

hace 3 semanas

Guadalajara, México Barbachano International, Inc. A tiempo completo

**THE COMPANY**

Our client is a high-growing global leader in the distribution of adhesives, sealants, solders, coatings, specialty chemicals and solvents. They serve a variety of industries in North America, South America, Europe and Asia including electronics, aerospace, transportation, solar, general industrial, OEM and Contract Manufacturers. As a result of high growth, they seek a General Manager, Mexico Operations to be based in their Guadalajara, Mexico office and distribution center reporting to the General Director of the company based in the U.S. headquarters.

**THE JOB**

**Job Summary**:
The General Manager, Mexico Operations oversees the management, functions and duties of Customer Service, Accounting, Inventory Management, Logistics, Import/Export and Shipping/Receiving. The GM is responsible for the support and management of general operations and personnel at Mexico corporate and satellite Mexico locations with the organization. In addition, the GM is responsible for implementing and enforcing company policies.

**Responsibilities**:

- Responsible for building and maintaining a team consisting of members of various departments including customer service / operations, logistics, import/export, warehousing / inventory control, and accounting, to ensure a team approach towards a goal of meeting or exceeding customer demand and satisfaction.
- Develops a working knowledge of company operating expenses and meets with appropriate personnel to address strategy and ideas for optimizing operations within the company.
- Establishes and maintains positive effective relationships with all suppliers, vendors and manufacturers associated with our company.
- Establish goals and direct operations of all Warehouses, meeting regularly with warehouse supervisors to review productivity, quality, fulfillment, & safety.
- Ensure the timely delivery of products to customers and the effective response to customer requests, problems, and requirements.
- Develop and maintain processes and procedures within primary areas of responsibility.
- Evaluate and complete distribution projects including productivity, inventory, manpower and workflows, as assigned.
- Supports sales department in Mexico.
- Participate in development of annual budgets.
- Directly supervises employees in the Accounting Department and ensures conformance with accounting and fiscal policies and procedures.
- Communicates and coordinates accounting policies, practices and procedures with department and company managers and officials, vendors, reporting agencies, clients, customers, and the public.
- Responsible for identifying, anticipating, and resolving problems and setting policies to effectively deal with such issues or problems in a timely manner to maintain a smooth, effective operation.
- Ensures conformance to all policies, procedures, and regulations including AS/ISO, OSHA, DOT, and any other Regulatory bodies as required.
- Ensures building and all associated maintenance are performed as needed, including maintenance and responsibility for Emergency Evacuation Floor Layout, ensuring Forklift training, operation/maintenance.
- Ensures compliance with Quality Management System and manages that all necessary Quality System training is completed and facilitates all recordkeeping associated with the Quality Management System (training records, job descriptions, Monthly Quality Meeting minutes, etc.)
- Attends and facilitates meetings as necessary including quality meetings, training meetings, and Strategic Management meetings.
- Effectively interprets and conveys company employee policies, and Employee Handbook.
- Ensures that all employees are trained and informed on how to do their jobs effectively.
- Fulfills supervisory responsibilities in accordance with the organization’s policies and applicable laws and regulatory requirements.
- Responsible for assisting in interviewing, hiring, and training employees, planning, assigning, and directing work as needed.
- Maintains harmony among workers and is responsible for appraising performance, addressing complaints, and resolving problems and grievances.
- Provide effective leadership and develop team members through effective hiring, coaching, performance management, and training at all facilities.
- Maintain current required certifications for self and teams and prevent individuals from performing activities beyond their certifications.
- Identify improvement opportunities and present recommendations to management.
- Compiles composite reports from individual reports of subordinates required by management or government agencies.
- Supervises and participates in preparing and auditing materials requiring analyses of supporting documents and ensures that all entries are entered into the system properly.
- Identifies and resolves problems and inconsistencies, determining appropriate corrective action.
- Assists in determining work procedures, preparing work schedules, and expediting workflow in

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