Cloud Support Engineer

hace 3 semanas

Guadalajara, México Koch Global Services A tiempo completo

2. Job Posting Guide

**Your Job**
The Koch Global Solutions Cloud Platform team is a team designed to securely and efficiently provision a multi-cloud environment for the Koch enterprise. We are responsible for designing innovative services that anticipate how Koch customers use the cloud, we're focusing on the developer experience and striving to create a culture of GitOps across Koch, we relentless work to create and share best practices, and provide overall support for our services. At Koch Global Services we believe in being All In. All Together, meaning we are all individually responsibly for understanding the our vision, strategies, and our actions that support those. We must work as a global team, seek ways to breakdown silos, and leverage individual and team aptitudes to create a competitive advantage and exceptional value for our customers.

**Our Team**

**What You Will Do**
- Responsible for designing and implementing enterprise infrastructure and platforms required for cloud computing
- Design, build, and maintain a stable and efficient infrastructure to optimize service delivery across environments throughout the development lifecycle.
- Utilize a consistent DevSecOps approach to improve all phases of the process and ensure end-to-end quality across functions
- Implement automated infrastructure capabilities like backups, security tools, monitoring
- Monitor, troubleshoot, maintain, and continuously improve building, packaging, and deployment processes
- Implementing various development, testing, automation tools, and IT infrastructure
- Setting up tools and required infrastructure
- Troubleshooting techniques and fixing the code bugs
- Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
- Incidence management and root cause analysis

**Who You Are (Basic Qualifications)**
- 3+ years' experience in many of the following technologies: AWS and/or Azure, GraphQL, Terraform or CloudFormation, Python, Powershell, REST API's
- 2+ year applied knowledge in system development in cloud environments, including Software as Service (SaaS), Platform as Service (PaaS), or Infrastructure as a Service (IaaS).
- 2+ year experience developing reusable, maintainable, and efficient code
- Utilizes version control tools like GIT, Bitbucket, SVN, or CVS.

**What Will Put You Ahead**
- Bachelor's Degree in Business, Technology, Engineering or equivalent experience.
- Application of critical concepts in DevSecOps and Agile principles
- Experience with Container technologies (Docker, Kubernetes, ECS, EKS)
- Experience with network infrastructure, database, cloud and data center operations, and security protocols.
- Experience with Multi-Cloud
- Knowledge and understanding of SDLC methodology and agile software development
- Cyber security standards and practices
- Experience with Serverless Compute technologies, IoT, advanced analytics, machine learning
- Excellent troubleshooting and problem solving skills
- Intrinsically motivated and team collaborator
- Meticulous communicator

**Who We Are**

As a Koch company, Koch Global Services (KGS) creates solutions spanning technology, human resources, finance, project management and anything else our businesses need. With locations in India, Mexico, Poland and the United States, our employees have the opportunity to make a global impact.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

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