Customer Support Officer

About the role As a Customer Support Specialist, you will own support across multiple channels - email, live chat, and occasionally phone or video for our rapidly growing customer base. Your ability to analyze processes and put together concrete plans for meaningful change will be integral as you identify projects to take on independently. The members of...

**Who we are** Great Places to work 2022 DearDoc provides top doctors with a suite of technology and marketing tools to ensure communication between patients and doctors is a more accessible, modern and seamless experience. Currently serving over 3,600+ practices, DearDoc enables doctors to focus on what they do best: providing great patient care. Working...

**About Us** Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by...

**Responsibilities**: **What will you contribute?** Be part of the Kondor Engineering Support Group in Mexico where you will strive to deliver quality customer services to local and foreign clients, reporting to a local manager. Fusion Capital Kondor is a market-leading trade and risk management solution to manage global trading activities on a single,...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

IT Support Engineer -2300000F **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** Oracle IT-Support personnel have a deep understanding of the company products and extensive experience in troubleshooting, helping customers solve technical issues usually by remote diagnosis on the phone or...

Company Description **Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

Grainchain and tZero, joint venture. Grainchain is proud to announce an alliance with tZero in its effort to provide quality services and offer employment opportunities in an environment of professionalism and equity. Who We Are tZERO Group, Inc. is the global leader in Blockchain innovation for capital markets, focused on the development and...

Job Title: Application Support Specialist Department: Engineering Reports To: Manager, Tech Support Seniority Level: Junior to Mid-level Employment Type: Full-time SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES - Conduct analysis and troubleshooting to understand and replicate reported system issues. - Clearly communicate software problems to Software...

Account Support ManagementAccount Support Management is a remote client position responsible for delivering in-scope contracted services and ensuring proactive activities are delivered according to Service Level Agreements to enable profitability. You are accountable for maintaining a high level of customer satisfaction that results in revenue growth and...

Account Support Management This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.Account Support Management is a remote client position responsible for delivering in-scope contracted services and ensuring proactive activities are delivered according to Service Level Agreements to enable profitability. You...

This clien is the leading Event Experience OS for in-person, virtual, and hybrid events. all-in-one event software helps companies measure, manage, and scale events toward crucial business outcomes—empowering every organizer, marketer, exhibitor, and attendee to unleash the power of professional events. Powers events for brands like Amazon, Electronic...

Arrow Electronics is looking to hire a Customer Support Associate to join our team in Guadalajara, MX to work out of our HP Office, located in Periferico Sur. **What You'll Be Doing** - Provide expert internal and external customer service, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff. - Order...

To better support our customer base during the development phase we are growing our support team for our automotive processor range Therefore we are looking for an experienced SW Application Engineer. In this role you are the technical expert to support our customers along their design and development phase via our online support channels. Together with the...

**Description** **Your Job** MES Support Analyst **What You Will Do** - Support Analyst is responsible for the acceptance, triage and resolution of internal/external customer reported incidents. - He / She will perform preliminary investigation and resolve incidents, update tickets with status and work with other sections of the business on...

If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies...

Company Description Move Beyond! To move people forward in life - We are the people behind Cathay Pacific. We are proud of our Hong Kong heritage but equally proud of the global, diverse workforce that makes us who we are. We are relentlessly driven to create lifetime customer loyalty, value for our shareholders and satisfaction and enrichment for our...

We are seeking a Technical Support Engineer to provide world-class support to Gigamon customers and partners. This role requires a friendly, polished communicator, committed to solving complex problems and delivering high-level customer satisfaction. You will get the opportunity to work with Engineering, Sales, and Customer Success to resolve Gigamon...

_Work with NXP’s customers to help to resolve Post Sales Applications issues with focus on automotive microcontrollers, microprocessors and analog products. _ - _Act as the main contact for NXP Product Engineering group to provide technical support to local & regional NXP customers. _ - _Keep Business Lines informed about customer requirements and needs to...