Fsqs Business Compliance Manager, North America

hace 2 semanas

Monterrey, México Griffith Foods A tiempo completo

**Location**: Proximity to Work in Alsip, IL US, Scarborough, CAN or Monterrey MX

**Summary**: Provide strategic and tactical leadership and for assigned Griffith Foods businesses and compliance against regulatory, BRC and Griffith Foods requirements for a specific region or site(s) for the function of Food Safety and Quality Systems. Provide the single leadership within a region of one management group to closely align efforts and measure/improve performance in the areas of quality, and compliance against expectations of standards and customers. Enabler for the region to use a business/compliance FSQS staff in efforts to transform our operations group to better perform against customer requirements. Regional manager and leader for all FSQS communications with customers and providing oversight of sites/business performance within a region. Creates alignment and commitment with all regional FSQS initiatives against business needs to deliver improved performance consistency, standards consistency, customer satisfaction, and business enablement.

**Essential Duties & Responsibilities**:
FS & QS Programs
- Overall responsibility for the region’s business and compliance food safety and quality systems programs related to design and compliance, as well as regional policy alignment.
- Leads and develops plans to standardize quality measurements and protocols for all sites within the region, including best practice utilization.
- A member of the regional FSQS Team and ensures alignment of FSQS expectations across regional business functions and regional support functional members. The position provides regular updates to the team, the regional FSQS Director and business management regarding the FSQS function.
- Provides final disposition for all product releases within the region and communications with the customers.
- Assure the site is in compliance for all global policies related to all aspects of FSQS, including review and acceptance of Food Safety plans and performance.
- Represents the business and customer concerns as a member of the Regional Food Safety

team and key integration contact for Griffith Global FSQS and GF practices who continuously strives toward standardization of practices and methodology.
- Oversee, tracks, and compares performance of the business regarding performance in the areas of raw material violations, complaints, errors, audits and provides direction for improvement via monthly score KPI reporting.
- Assures compliance to all local regulations and regulations related to countries of export within the region.
- Provides local guidance and leadership to comply with the British Retail Consortium (BRC) Food Safety and Quality framework.
- Collaborates with site FSQS Managers for customers regarding required information, audits, and any issues (complaints and nonconformances).
- Aligns with site FSQS Managers, R&D and all other business groups to ensure the commercial process is efficient and effective for new products.
- Assures that all policy requirements are maintained within the region and at each manufacturing site by review and conducting audits.
- Assures new manufacturing equipment design/installations to meet sanitary design.
- Assures local warehouses and co-mans are in compliance of GF standards.
- Lead coordinator for managing visits and audits for customer, regulatory and GFSI, and assures all corrective actions are appropriate and communicated.

Technical Representation, Customer Relations & Crisis Management
- This role provides leadership in all Food Safety and Quality areas across the region including reviews of plant program coordination/decision making, common business/compliance quality communication, Supply Quality communications and management updates.
- Acts as the regional technical lead person for Food Safety and Quality Systems regarding business and customer needs and communications and BRC requirements.
- Primary regional technical liaison between Commercial and Supply Chain teams during development and new product trials.
- Determines ways and promote an initiative-taking than reactive relation with business/compliance quality with key customers to improve internal and external client satisfaction.
- Represents the region for FSQS elements during major complaints with Customers and Business partners.
- Contributes by providing information and resolution to product or conditional issues for the regional Crisis team. Provides appropriate updates to the crisis team as needed.
- Expert on regional procedures that support company policies and objectives.
- Expert on regional customer requirements and needs.

General Administration
- Provides QS updates to business management, customers, QS, regional Leadership, and all other support departments on FSQS key initiatives, challenges, failures, and improvements.
- Promotes continuous improvement on FSQS processes to achieve stronger linkages between sites and the company overall process.
- Works with other departm

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