Learning & Development Consultant

hace 1 mes


Tijuana, México Integon Service Co. A tiempo completo

**Primary Purpose**:
**Essential Duties and Responsibilities**:
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
- Delivers multiple training modules, interactive facilitation, planning and preparation through a variety of mediums, including in
person, pre-recorded, or via virtual meetings.
- Maintains inventory of training programs and formal training received by personnel
- Coaches students one-on-one as they work through hands-on exercises
- Assesses training participants individual learning and recommends to employee and/or manager action or training needed to
help improve understanding
- Supports users on how to use the Knowledge Library
- Coordinates the initial set-up of classes, which includes reviewing the class list and preparing materials for the class
- Builds relationships with a broad range of stakeholder groups to provide on-going consultation; Actively works crossfunctionally to ensure that learning practices are understood and supported consistently within the learning offerings
- Ensures that learning governance protocols are followed by learning administration groups

JOB REQUIREMENTS

**Minimum Skills and Competencies**:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Ability to interact effectively, and coach others on interacting effectively, with internal or external customers and act with
empathy
- Applies broad industry knowledge to discipline practices, including best practices, to support the business unit
- Applies broad ability to leverage learned technical skills in support of team objectives
- Applies broad conflict management and problem resolution skills in managing internal and external customer relationships
- Applies broad problem solving skills to continuously improve business outcomes
- Applies broad knowledge of training facilitation and coaching skills



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