Learning & Development Training Specialist

hace 1 mes


Tijuana, México Integon Service Co. A tiempo completo

**Primary Purpose**:
Implement learning and development programs by utilizing advanced technical and business knowledge to assist in the design, development and delivery of programs to support assigned department's training needs and organizational business objectives.

**Essential Duties and Responsibilities**:
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
- Conduct needs assessment by identifying performance gaps to develop technical, systems, performance and process
improvement solutions for use in a variety of settings to meet the needs of a diverse audience and ensure employee
accessibility to programs
- Monitor and analyze industry trends by researching and investigating existing systems, performance and process improvement
solutions to ensure learning and development program design and development aligns with industry best practices and meets department strategy and learning objectives
experts to build relationships and instill trust through sharing knowledge of desired outcomes and benefits of developed
solutions
- Align training activities with business strategy by designing and developing targeted solutions to ensure implementation
supports the enhancement of organizational human capital and yields positive and long-lasting results
- Implement learning, professional development and performance improvement solutions for assigned department by facilitating
training sessions, analyzing workflow and coaching managers to enhance workforce capability and employee engagement
- Evaluate success of training implementation by assessing achievement of learning objectives and transfer of knowledge to
continuously improve training solutions and identify future learning needs
- Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance
and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity
and fun
- Adopt National General Insurance values in personal work behaviors, decision-making, contributions and interpersonal
interactions; manage own career development by soliciting feedback and valuing other perspectives

JOB REQUIREMENTS

**Minimum Skills and Competencies**:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Bachelor’s Degree or in-lieu of degree equivalent education, training and work-related experience
- 4+ years of relevant experience including insurance industry experience; learning and development or technical training
- Principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the
measurement of training effects
- Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Working knowledge of computer systems and software
- Basic working knowledge of ADDIE model
- Basic working knowledge of learning management systems/learning content management systems
- Relevant trends and information within the industry
- Insurance coverage or insurance operations
- Department or business unit design and development; anticipate obstacles, estimate time and resources needed for the
completion of a project
- Clarify and instruct others on aligning job roles and tasks with performance goals and department and organizational objectives
- Support trainee performance through progress measuring, reviewing work and encouraging reporting of setbacks
- Analyze the current state and desired future state and determine how to bridge the gap
- Must possess effective verbal and written communication skills
- Observe and evaluate the outcome of a project and interpret the results and their implications
- Works independently with little supervision
- Occasional travel (approximately 5-10 trips annually)

**Desired Skills**:

- Previous experience training in the Insurance and/or Financial Services Industry
- In-depth knowledge of structure, functions, flow, and procedures of Policy Operations Previous experience in insurance customer service with personal auto, commercial, motorcycle, recreational vehicle, accident and health, supplemental health, and/or homeowners products is preferred
- Active Property & Casualty License
- Bilingual


  • Training Specialist

    hace 1 mes


    Tijuana, México HYUMAN A tiempo completo

    In this role, you will support to develop and shape Axos Bank’s Learning and Development strategy and policies. You will work closely with the call center leadership team, internal, and cross functional stakeholders. **Duties/Responsibilities**: - Support and enhance the onboarding experience for all Consumer Deposit support members. - Support with the...


  • Tijuana, México Integon Service Co. A tiempo completo

    Job Summary: The Learning Consultant II is responsible for the delivery of a broad scope of learning initiatives to internal clients. The Consultant will develop, plan, and evaluate learning and development training programs and activities to meet organizational requirements. The individual will collaborate with key stakeholders to design and deliver...


  • Tijuana, México Integon Service Co. A tiempo completo

    **Primary Purpose**: **Essential Duties and Responsibilities**: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. - Delivers multiple training modules, interactive facilitation, planning and preparation through a...


  • Tijuana, México Emprego MX A tiempo completo

    Descripción y detalle de las actividades Purpose: support to follow up job competency system according to learning plan for all HYMEX families / subfamilies. Objective: Provide online training courses aligned to job competency development for all HYMEX plants/families/subfamilies. Through Success Factor Platform. Functions: Revision of training courses,...


  • Tijuana, México TaskUs A tiempo completo

    Think of this position as the “Training Master” that works in tandem with Operations. As a Learning Experience Manager, you will manage the initiation, development, and implementation of the TaskUs training department’s site-wide initiatives and drive campaign specific training programs for Team Leaders and Teammates. Create and maintain any...


  • Tijuana, México TaskUS A tiempo completo

    **Job Description**: Think of this position as the "Training Master" that works in tandem with Operations. As a Learning Experience Manager, you will manage the initiation, development, and implementation of the TaskUs training department's site-wide initiatives and drive campaign specific training programs for Team Leaders and Teammates. Create and...


  • Tijuana, México TaskUs A tiempo completo

    Job Description - Think of this position as the “Training Master” that works in tandem with Operations.- As a Learning Experience Manager, you will manage the initiation, development, and implementation of the TaskUs training department’s site-wide initiatives and drive campaign specific training programs for Team Leaders and Teammates.- Create and...


  • Tijuana, México TaskUS A tiempo completo

    Think of this position as the "Training Master" that works in tandem with Operations. As a Learning Experience Manager, you will manage the initiation, development, and implementation of the TaskUs training department's site-wide initiatives and drive campaign specific training programs for Team Leaders and Teammates. Create and maintain any necessary...


  • Tijuana, México TaskUs A tiempo completo

    What does a Learning Experience Leader really do? Think of yourself as the someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product specific...


  • Tijuana, México TaskUS A tiempo completo

    **What does a Learning Experience Leader really do?** **Think of yourself as the someone who will create and maintain a positive and professional learning environment in the organization.** **Imagine yourself going to work with one thing on your mind**: **you will design and expand training and development programs** **. These programs should be aligned...

  • Teacher English

    hace 1 mes


    Tijuana, México Quick Learning A tiempo completo

    Sólo en Quick Learning ¡hablas o hablas! DO YOU SPEAK ENGLISH? WE ARE LOOKING FOR ENGLISH TEACHERS AND WE WANT YOU!! Job Requirements: - Qualified English Speakers - Full time / Part Time Availability - Excellent communication and customer service skills. - Residence in Tijuana, BCN We Offer: - Unequalled work environment - Top-rated salary -...


  • Tijuana, México Solar Turbines A tiempo completo

    Career Area: Human Resources **Job Description**: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just...


  • Tijuana, México TaskUS A tiempo completo

    **About TaskUs**:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Training Assistant

    hace 1 mes


    Tijuana, México North American Production Sharing A tiempo completo

    1. **Goal(s) of this Position** - Responsible for implementing Training, Development programs and maintaining internal and external certification records. - Work within the parameters of the QM System to help Variosystems achieve general and company-specific quality efforts and growth goals. **2. Tasks and Responsibilities** - Supports in the detection of...

  • English Teacher

    hace 4 semanas


    Tijuana, México Quick Learning A tiempo completo

    **Sólo en** **Quick Learning** **¡hablas o hablas!** **DO YOU SPEAK ENGLISH?** **WE ARE LOOKING FOR ENGLISH TEACHERS AND WE WANT YOU!!** **Job Requirements**: - Qualified English Speakers - Full time / Part Time Availability - Excellent communication and customer service skills. - Residence in Tijuana BC. **We Offer**: - Unequalled work...


  • Tijuana, México Emprego MX A tiempo completo

    Descripción y detalle de las actividades This position develops and provides leadership, counsel and education in areas such as: diversity, equity and inclusion, change management, organization design, teamwork and group dynamics/ interactions, individual leadership development planning and general development planning input, new leader training, coaching...

  • Training Coordinator

    hace 4 semanas


    Tijuana, México ViveJobs A tiempo completo

    **Designing, developing, and implementing training programs** within the company. This professional is responsible for ensuring that employees acquire the necessary skills and knowledge to achieve organizational objectives. This role involves collaboration with engineering trainers in China, connecting with universities in Mexico, engaging with businesses,...

  • Call Center Trainer

    hace 1 mes


    Tijuana, México Allied Collections Services, Inc. (ACSI) A tiempo completo

    **Job responsibilities and functions** - Create learning plans for new hires with the understanding of adult learning principles, learning styles and the company needs - Measure the effectiveness of training and communicate areas of opportunity in all training related activities - Participate in training analysis, projects and initiatives to further develop...


  • Tijuana, Baja California, México TaskUs A tiempo completo

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...


  • Tijuana, México Festo Pneumatic, S. A. A tiempo completo

    **Development Distribution Specialist**: **Propósito del Puesto** Desarrollo técnico/comercial de los canales de distribución, asegurando el apropiado desempeño de nuestros socios comerciales a partir de la alineación con las políticas de distribución designadas por Festo, garantizando con ello cumplimiento de los objetivos de venta de cada...