Customer Care

hace 2 semanas


Tlahuac, México consultoría Polanco A tiempo completo

1. Construir y mantener relaciones estrechas con los clientes para asegurar su permanencia en la empresa.

2. Realizar seguimiento periódico de las cuentas existentes para validar nuestros níveles de servicio y desarrollar más revenue

3. Capturar la información (booking) en el sistema interno.

6. Vender servicios complementarios basados en los intereses del cliente (Cross Selling).

7. Mantener conocimiento práctico de los servicios especializados de la empresa, los recursos internos, las estrategias de la competencia y los requisitos de los clientes.

8. Coordinación y comunicación con el equipo operativo para el desarrollo de las operaciones.

9. Resolver y brindar atención a las necesidades especiales de los clientes.

10. Cumplir con los KPIs establecidos dentro del área.

Ofrecemos
Sueldo base

Prestaciones de ley

Horario de lunes a viernes de 9 a 6:00

Tipo de puesto: Tiempo completo

Salario: $13,000.00 al mes

Horario:

- Turno de 8 horas

Pregunta(s) de postulación:

- ¿Cuentas con experiência en freight forwader o en aérea logística?

Lugar de trabajo: Empleo presencial


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