Management Trainee

hace 3 semanas

Zapopan, México Genpact A tiempo completo

**_Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI._**

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**_ _**_Responsibilities_**

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- _Manage customer purchase orders and DO creation in NERP. _
- _Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues. _
- _Work closely with various departments to expedite urgent parts by communicating priority to Planning and Logistics _
- _Analyze inventory levels and identify possible part issues based on stock levels, lead-time to delivery and current balance on-hand and future demands. _
- _Utilize existing tracking and reporting systems to track and monitor all service parts activity. _
- _Monitors parts usage to determine need for changes to inventory levels, order quantity. Develop and maintain new reports in Business Warehouse and NERP. _
- _Interfaces with vendors and customers on a daily basis to ensure parts orders are fulfilled in an accurate and timely manner. _
- _Ensures that all interested parties are kept abreast of service parts information, parts availability, order status, shipments, tracking shipment deliveries, stock levels and part delays. _
- _Develop and Create reports on key performance metrics when needed _
- _Manages and enters customers’ service parts Purchase Orders. _
- _Tracks and updates orders and shipping status. _
- _Modifies and maintains entries. Monitors and analyzes service parts inventories against open parts purchase orders within the NERP system _
- _Researches, resolves and takes action to correct errors, price discrepancies, credit holds, abnormalities, etc. as required._

**_ _**
**_ _**_- As required, coordinates the return of customer discrepancies or buy back parts RMA’s. Monitors the aging of these RMA’s to ensure expeditious return of materials from the customer_**:**_ _**
**_Qualifications we seek in you_**:**_ _**_Minimum Qualifications / Skills_**_ _**
- **_Experience in customer service and or supply chain. _**
- **_Relevant experience in inventory control, production planning, scheduling, hi-tech products or parts purchasing, repair parts expediting and shipping in support of manufacturing or assembly operations. _**
- **_Experience in Customer Service and/or Supply Chain. _**
- **_Bachelor’s Degree (business, logistics or finance is preferred). _**
- **_Strong communication skills with excellent inter-personal skills. _**
- **_Must possess analytical skills, problem solving skills, and the ability to handle stress well. _**
- **_Proficient in PC skills. Preferred qualifications _**
- **_Relevant experience in inventory control, production planning, scheduling, hi-tech products, or parts purchasing, repair parts expediting and shipping in support of manufacturing or assembly operations. _**
- **_Demonstrated abilities in telecommunications or office products parts resourcing, planning, researching and ordering utilizing a SAP or similar business enterprise system for purchasing and inventory control. _**
- **_Read write and verbal communications skills to prepare and present plans and information to product repair, vendors and purchasing management personnel. _**

**_Preferred Qualifications/ Skills_**_ _**
- **_Experience using Microsoft PC software including extensive use of Excel spreadsheets, Word, Access. _**

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**_Job_**_Management Trainee_

**_ Primary Location_**_Mexico-Zapopan_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Apr 12, 2024, 10:00:34 AM_

**_ Unposting Date_**_Jun 11, 2024, 1:29:00 PM_
- Master Skills List_Operations_
- Job Category_Full Time_

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