Administrative Support, Porch Pro

hace 3 días

Tlahuac, México Porch Mexico A tiempo completo

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers, 2) led by advantaged underwriting in insurance, 3) to protect the whole home.

As a leader in the home services software-as-a-service ("SaaS") space, we've built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies.

In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED.

The future is bright for the Porch Group, and we'd love for you to be a part of it, as our **Porch Pro** | Administrative Support

**THE POSITION**

As Administrative Support, you will play a key role in the development and growth of our Enterprise & Managed Accounts. The managed partner network is comprised of medium to large enterprise accounts.

**WHAT YOU WILL DO**:

- Assisting with compiling and organizing excel reports to be ingested by our data warehouse
- Data entry & analysis with internal and external reports
- Onboarding, support, technical troubleshooting, revenue growth, and reporting
- Strong business acumen is required. Capable of generating business conversations using data models and discussions that help you manage expectations and grow your managed book of business.
- Be the voice and advocate of the home professional (our customer) - Work with leadership and product teams to identify process improvements or product requirements to help resolve any customer-facing issues, test any new product ideations, and ultimately improve home professional satisfaction
- Proactively influence team culture by actively participating in team and company activities and opportunities for feedback

**WHAT TO EXPECT**:

- **Quick recruitment process** through video calls.
- **Training**:paid initial training, as well as ongoing training to help you develop in your role and career.
- **Career path**: this is only the beginning We offer real opportunities for career growth as our team keeps on growing
- **Support**:You're working from home, but not alone Your team is available in real-time to help you be successful
- **Work/Life Balance**:This is a 100% remote job, which means no more time wasted in traffic Spend more time at home, where your family needs you

**WHAT YOU BRING**:

- **Expert Communicator**: You excel at communicating the Porch story to partners, and can fluidly adapt this story for each partner. Builds appropriate rapport to manage constructive and effective relationships and relates well to all kinds of people. Can write clearly and succinctly in a variety of communication settings and styles and gets messages across that have the desired effect. Strong listening skills and ability to accurately restate the opinions of others.
- **Problem Solver**: You solve one problem after the next in the pursuit of building something great. You love the challenge of tackling difficult situations and finding solutions to meet partner needs. Can accurately tell a story with ambiguous data.
- **Ambitious**: You thrive in an environment with nascent products and processes, and are driven to stand up new businesses with limited information.
- **Always Learning**: You seek feedback for improvement, are open to criticism and aren't defensive. Doesn't wait for others to open doors and make things happen for self. Learns from peer successes and seeks out best practices for continued self-improvement.
- **Results driven**: You are bottom-line and metrics oriented and can be counted on to exceed goals successfully.
- Intermediate to Expert knowledge of excel and basic functions of CRMs
- Preferred bachelor's degree
- **Workspace**:A quiet space to work, an internet connection of at least 30 Mbps download | 10 Mbps upload.
- **Equipment**:a laptop (or a desktop computer) and an internet connection that meet our minimum requirements.

**#LI-MG1**

**#LI-DNP**

**What's next?**

Porch is committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard and empowered to bring their full, authentic selves to work.

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