Director of Financial Operations

hace 11 horas

Ciudad Sabinas Hidalgo, México WWEX Group A tiempo completo

Purpose

The Director of Financial Operations – SSC/MEX is a critical and highly visible role within WWEX Group. This leader will oversee the integration, coordination, and performance of key accounting and finance functions within our Monterrey-based Shared Services Center.

This role requires strong operational expertise and a mindset focused on efficiency, scalability, and leadership development. The Director will directly manage 3 managers and a team of 60+ associates. The ideal candidate brings proven experience leading financial operations in a fast-paced, complex organization — someone who can think strategically while rolling up their sleeves as needed.

Key Responsibilities

- Lead day-to-day operations for: Carrier Billing, Carrier Payables, Revenue Operations (Credit, Collections, AR, Cash Application, Support)
- Optimize processes across all financial operations functions to support service-level achievement and long-term scale.
- Oversee invoicing, collections, cash applications, and carrier payments.
- Foster a strong team culture focused on collaboration, accountability, and professional development.
- Communicate financial performance clearly and regularly with internal and external stakeholders.
- Design and manage the team structure for efficiency and future growth.
- Ensure compliance with internal controls, collaborating with audit and process owners.
- Champion process improvements, best practices, and operational excellence in accounting.
- Provide guidance on GAAP, including research and internal support.
- Hire, coach, and develop high-performing teams — including interviewing, onboarding, mentoring, and performance management.

Leadership & Style Expectations

- Strong people leadership: motivates, delegates, and develops others.
- Perseveres through challenges and leads with integrity and accountability.
- Emotionally intelligent, persuasive communicator, and trusted partner.
- Promotes a culture of shared success, inclusion, and continuous improvement.
- Strategic thinker with entrepreneurial energy — able to drive sustainable innovation.
- Confident in making decisions amidst ambiguity and guiding others through change.
- Committed to long-term organizational success through strategic thinking, data-driven decisions, and inclusive leadership.

Qualifications & Experience

- Bachelor's degree in Finance or Accounting required.
- 10+ years of accounting experience with at least 5 years in a finance leadership role.
- Experience managing large, transactional finance teams within complex organizations.
- Strong knowledge of GAAP, SOX compliance, and shared services operations.
- ERP experience required; Oracle, SAP, HighRadius, TriumphPay, or Salesforce preferred.
- M&A due diligence and integration experience preferred.
- Six Sigma certification and PMP are a plus.
- Highly analytical with excellent Excel skills and business acumen.
- Skilled in managing performance, providing direction, and communicating effectively at all levels.

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