Technical Program Manager

About the job: Are you the bridge between complex technical architecture and strategic business goals? At Walmart, we are looking for a Technical Program Manager (TPM) who can navigate the "how" of large-scale software delivery. As a TPM, you won't just track tasks; you will drive the technical execution of projects that power the world's largest retailer. You will be the "glue" across engineering teams, ensuring that our high-performance backend systems are delivered seamlessly, focusing on scalability, reliability, and modern DevOps practices. What will you do? - Lead Technical Delivery: Drive the planning and execution of complex, cross-functional programs focused on backend services and global digital infrastructure. - Manage Technical Dependencies: Map out and resolve bottlenecks across multiple engineering squads to ensure seamless integration in a microservices environment. - Champion DevOps Culture: Partner with engineering to improve CI/CD pipelines, automation, and system observability. - Translate Complexity: Act as the primary interface between business stakeholders and engineers, turning high-level requirements into actionable technical roadmaps. - Mitigate Risk: Proactively identify architectural gaps or delivery risks and drive technical solutions before they impact the global release cycle. - Global Orchestration: Coordinate with offshore and cross-functional teams to ensure high-quality delivery in a fast-paced, Agile environment. What are we looking for? Technical Understanding: - Backend Architecture: Solid understanding of distributed systems, microservices, and how backend components communicate at scale. - CI/CD & DevOps: Deep familiarity with Continuous Integration/Continuous Deployment (CI/CD) pipelines and a strong mindset for automation and operational excellence. - SDLC Mastery: Expertise in the full Software Development Life Cycle, including managing deployments in high-traffic production environments. - Cloud Literacy: Understanding of cloud-native infrastructure (Azure, GCP, or AWS) and containerization (Docker, Kubernetes). - Modern Tooling: Proficiency in Jira, Confluence, and technical roadmapping tools. Experience: - Bachelor's degree in Computer Science, Engineering, or a related field + 5 years of experience in technical program/project management. - Proven track record of delivering complex backend software products from conception to launch. - Strong experience in Agile/Scrum methodologies, leading rituals, and managing technical backlogs. - High proficiency in English (written and verbal) is essential for collaborating with our global tech hubs. Leadership Expectations: - Strategic & Technical: You look beyond the next sprint to see the "big picture" of the global technical roadmap. - Inclusion & Respect: You foster a collaborative environment where diverse perspectives are valued and heard. - Data-Driven: You use engineering metrics and system health indicators to guide decision-making and reporting. - Resilient Leader: You remain calm under pressure—especially during peak seasons—and keep the team focused on the mission. At Walmart de México y Centroamérica, we are committed to a culture of belonging. We seek to hire the best talent based on competencies, skills, and potential. We do not discriminate for any reason, including gender, age, ethnicity, physical appearance, marital status, health conditions (including HIV or any illness), socioeconomic status, disability, sexual orientation, gender identity, or expression. During the recruitment process, we will not request personal information, photographs, or clinical tests of any kind. Personal data is not relevant during interviews or final selection. We are committed to providing a respectful, discrimination-free, and harassment-free workplace for all associates.