Java Support Engineer F/H
Hace 16 horas
Guadalajara, Jalisco, México
Yochana
Jornada completa
Gratis con email o Google
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Java Support Engineer
- 3+ years of equivalent work experience in IT
- Java
- Spring boot Preferred/Desired Skills SNOW, Monitoring and Support skills, Experience working in global teams, Incident and Escalation management
Job Description
Independently installs, customizes, and integrates commercial software packages.
- Facilitates root cause analysis of system issues.
- Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing.
- Learns to create system documentation/play books and attends requirements, design, development, and code reviews.
- Identifies ideas to improve system performance and impact availability.
- Resolves complex technical design issues.
- Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design, and code reviews.
- May serve as the subject matter expert on development techniques.
- Partners with experienced team members to develop accurate work estimates on work packages.
- May assist experienced team members with the delegation of work packages.
- Monitoring Alerts and solving issues
- Attend major incidents when required
- Work on vulnerabilities
- 3+ years of equivalent work experience in IT
- Java
- Spring boot Preferred/Desired Skills SNOW, Monitoring and Support skills, Experience working in global teams, Incident and Escalation management
Job Description
Independently installs, customizes, and integrates commercial software packages.
- Facilitates root cause analysis of system issues.
- Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing.
- Learns to create system documentation/play books and attends requirements, design, development, and code reviews.
- Identifies ideas to improve system performance and impact availability.
- Resolves complex technical design issues.
- Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design, and code reviews.
- May serve as the subject matter expert on development techniques.
- Partners with experienced team members to develop accurate work estimates on work packages.
- May assist experienced team members with the delegation of work packages.
- Monitoring Alerts and solving issues
- Attend major incidents when required
- Work on vulnerabilities