Java Support Engineer F/H

Hace 2 días

Guadalajara, Jalisco, México Yochana Jornada completa

Java Support Engineer

  • 3+ years of equivalent work experience in IT
  • Java
  • Spring boot

Preferred/Desired Skills
SNOW, Monitoring and Support skills, Experience working in global teams, Incident and Escalation management
Job Description
Independently installs, customizes, and integrates commercial software packages.

  • Facilitates root cause analysis of system issues.
  • Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing.
  • Learns to create system documentation/play books and attends requirements, design, development, and code reviews.
  • Identifies ideas to improve system performance and impact availability.
  • Resolves complex technical design issues.
  • Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design, and code reviews.
  • May serve as the subject matter expert on development techniques.
  • Partners with experienced team members to develop accurate work estimates on work packages.
  • May assist experienced team members with the delegation of work packages.
  • Monitoring Alerts and solving issues
  • Attend major incidents when required
  • Work on vulnerabilities