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Program Technical Manager
hace 1 mes
Our Client is one of largest TV providers in North America and we are looking for a Client Reliability Engineer with strong Technical Program Management skills to lead the reliability improvement roadmap across our streaming applications.
Responsibilities:
This hybrid role combines program ownership, technical depth, and analytical discipline, driving end-to-end KPI improvement initiatives across multiple client platforms (Roku, FireTV, iOS/tvOS, Android/AndroidTV. Web, Tizen, etc.). You'll oversee the lifecycle of reliability programs from identifying opportunities through KPI data, coordinating investigations, aligning stakeholders, and tracking progress to measurable improvement.
Mandatory Skills Description:
- Proven Technical Program Management experience owing complex, cross-functional reliability or platform improvement initiatives
- Strong data analysis skills
- Background in system engineering or client platform development
- Excellent verbal and written communication
- Demonstrated ability to drive alignment and accountability across multiple teams and vendors
- Ability to utilize AI and automation tools to enhance operational efficiency
Nice-to-Have Skills Description:
- Experience with streaming technologies (HLS, DASH, DRM systems)
- Familiar with video player metrics and instrumentation
- Knowledge of CDN performance, caching behavior, and ad tech
- Experience using observability tools (Grafana, Prometheus, NewRelic, etc.)
Languages:
~ English: C1 Advanced
