Field Services Engineer
hace 2 días
Company Description
Shenzhen Linquan Technology Co., LTD (Lin Quan)
is a leading engineering company specializing in providing industrial automation solutions and Intelligent Manufacturing 4.0 services. The company focuses on industries such as automotive wire harnesses, electric and hybrid vehicles, and high-voltage cables. Headquartered in Shenzhen, Guangdong, China, Lin Quan offers cutting-edge technologies tailored to meet the unique needs of modern manufacturing. The company is committed to delivering innovative and efficient solutions for its clients worldwide.
Role Description
Field Service Engineer
is responsible for
responding to customer calls
and completing
technical service tasks
such as
equipment installation, debugging, programming and commissioning, calibration tasks, corrective maintenance, and other duties as assigned
. Instruct customers on how to operate equipment and perform
operator-level troubleshooting
, all related to
wire harness automation equipment
.
Functions
Operate, install, calibrate, and maintain
fully automatic machines used for cable processing operations such as
stripping, crimping, housing insertion, and sealing
.
Provide
preventive and corrective maintenance services
to customers to ensure
high machine reliability and uptime
.
Perform
Factory Acceptance Tests (FAT)
and
Site Acceptance Tests (SAT)
at customer facilities.
Diagnose and troubleshoot
machine issues, perform necessary adjustments, and implement
continuous improvement actions
.
Collaborate closely with
production, quality, and engineering teams
to achieve
optimal machine performance
and
process stability
.
Communicate effectively with
international colleagues and clients in English
to ensure smooth project execution.
Be available for
24/7 on-call technical support
according to customer service schedules.
Deliver
hands-on technical training
to customers, including both operators and engineering teams, to improve their
equipment proficiency
.
Perform
additional service and technical tasks
as assigned by the Service Supervisor or Engineering Manager.
General Requirements
US visa required
Proficient in English and Mexican Spanish
; proficiency in
Mandarin Chinese
is an advantage
Ability to communicate clearly with team members and clients
Driver's license
Good working knowledge of
computer software and hardware (PLCs, drivers, HMI)
Task management
and
organizational capabilities
Availability to
travel within Mexico and around the world
(NA, LATAM, ASIA, Europe)
Mechanical and electronic abilities
Experience in
machinery mechanical assembly
Education & Experience Requirements
Electromechanical Engineer, Mechatronics Engineer
, or related field
2 years of experience (or more)
in
mechanical debugging or maintenance
of
customized automation equipment
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