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Operations & Growth Lead (eCommerce)
hace 1 mes
Operations & Growth Lead (eCommerce) – Meibi
📍 León, Gto. – Modalidad híbrida
💼 Tiempo completo
💰 $55,000 – $65,000 MXN netos + bono por KPIs
Meibi, una de las marcas D2C de mayor crecimiento en México dentro del sector de wellness, está buscando un/a Operations & Growth Lead para fortalecer la ejecución interna, mejorar procesos y acelerar el crecimiento de nuestro canal eCommerce.
Este rol es clave para nuestra siguiente etapa: alguien que combine operaciones, marketing execution y eCommerce, con mentalidad de startup, enfoque en KPIs y capacidad para coordinar equipos en alta velocidad.
Responsabilidades principales
1. E-commerce Performance
• Ser dueño/a del CR, AOV, sesiones y ventas semanales.
• Supervisar el sitio, performance, funnels y mejoras continuas (CRO/UX).
• Detectar problemas, proponer soluciones y ejecutarlas rápidamente.
2. Marketing & Content Operations
• Coordinar briefs, entregas, campañas e influencers junto a Marketing.
• Priorizar y organizar el flujo semanal de contenidos y lanzamientos.
• Asegurar entregables on-time y calendarización clara.
3. Project Management + Ejecución
• Implementar y mantener sistemas de gestión (Notion / ClickUp).
• Asignar tareas, responsables y deadlines.
• Asegurar seguimiento y resolución de blockers.
4. Operaciones & Inventario
• Forecast mensual basado en ventas y tendencias.
• Mantener inventario sano y evitar OOS.
• Coordinar con proveedores, almacén y retail partners.
5. Customer Experience
• Supervisar tiempos de respuesta y calidad del servicio.
• Mejorar SOPs de atención y procesos post-compra.
6. KPIs & Reporting
• Reporte semanal de KPIs a dirección.
• Seguimiento de métricas clave y mejoras accionables.
• Control operativo de presupuestos y recursos.
Qué ofrecemos
- Rol estratégico dentro de una de las marcas D2C con mayor crecimiento en México.
- Impacto directo en ventas, operación y performance del canal eCommerce.
- Ambiente de startup: velocidad, autonomía y cero burocracia.
- Crecimiento profesional acelerado, trabajando directamente con dirección.
- Modalidad híbrida (León / remoto).
- Compensación competitiva + bono por KPIs.
- Posibilidad de phantom equity según desempeño y resultados.
- Cultura enfocada en ejecución, claridad, procesos y accountability.
