Customer Service Specialist
hace 3 semanas
Company. AC Pools LLC Title. Customer Service Representative / Specialist Pay. $12 / hour Engagement. Contractor. Paid monthly as hours worked. Description. Join the fastest growing pool maintenance and service company in Los Angeles as our lead Customer Service Representative and Dispatcher Reporting to our Operations Manager, this fast paced and exciting role is the front line of our communications with our customers and technicians. We service up market exclusive clients including actors, celebrities, and high net worth individuals that expect exceptional quality across our organization. You must be responsive, diligent, and operate with incredibly high integrity and standards. You will be triaging customer calls with our operations manager, interacting with our technicians for scheduling and management of their days, liaising with repair vendors, and being the voice of a dynamic and high growth business. We are an open and transparent organization and believe that all members of the team are important to our mission and this role is no exception. You will grow with us, improve yourself professionally, and by way of doing so - improve our organization as well. We are building something incredibly cool here, and want this person to be as excited about our mission as we are. This is not just another job, this is a career and an opportunity to create an amazing company with us. Location. All candidates must be located in North, Central or South America without exception, ideally in a major metropolitan area with exceptional wifi and internet availability. Working hours. 800am-500pm pacific Monday through Friday, 900am-1200pm pacific Saturday Responsibilities. As follows: Primary phone operator and dispatcher during all company working hours Responding to, sending out, triaging, text and emails from company phone and inbox Managing relationships with our vendors, assigning and tracking work with third parties Interacting with our technicians and employees in scheduling and monitoring performance Other responsibilities and duties as may be assigned from time to time Qualifications. As follows: English fluency, ideally having worked for a US based company before Impeccable organizational and follow up skills Dependable and available throughout the year Perpetually positive attitude Willingness to learn and grow Business to customer experience - in particular dealing with concerned or frustrated customers 3+ years direct customer facing experience dealing with complex unique problems without a script Access to high bandwidth reliable internet without exception Quiet working environment, this is a remote position but cannot be in a home with excessive noise or distractions Full top to bottom use of Google suite (mail, calendar, etc.) Experience with prevailing customer support software and CRM tools Do it yourself attitude with the ability to "make the call" and operate independently with high business acumen
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Customer Service Specialist
hace 3 semanas
Mexico City Terra Energy A tiempo completoThe Customer Service Specialist is responsible for delivering high-quality support to customers by handling inquiries, resolving issues efficiently, and ensuring a positive customer experience. This role plays a key part in supporting daily operations, maintaining strong customer relationships, and contributing to service excellence in a fully remote...
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Customer Service Specialist
hace 7 días
Mexico City Terra Energy A tiempo completoThe Customer Service Specialist is responsible for delivering high-quality support to customers by handling inquiries, resolving issues efficiently, and ensuring a positive customer experience. This role plays a key part in supporting daily operations, maintaining strong customer relationships, and contributing to service excellence in a fully remote...
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Customer Service Specialist/ Contractor
hace 7 días
Mexico City Terra Energy A tiempo completoThe Customer Service Specialist is responsible for delivering high-quality support to customers by handling inquiries, resolving issues efficiently, and ensuring a positive customer experience. This role plays a key part in supporting daily operations, maintaining strong customer relationships, and contributing to service excellence in a fully remote...
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Service Delivery Specialist
hace 2 semanas
Mexico City beBeeCustomerSupport A tiempo completoService Delivery Specialist The Customer Service Representative delivers exceptional customer experiences through daily interactions. Establishes regular communication with the team to maintain productivity standards. Tackles incoming customer inquiries, emails, and trouble tickets for issues and requests in a timely manner.
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Customer Service Specialist
hace 7 días
Mexico City Terra Energy A tiempo completoThe Customer Service Specialist is responsible for delivering high-quality support to customers by handling inquiries, resolving issues efficiently, and ensuring a positive customer experience. This role plays a key part in supporting daily operations, maintaining strong customer relationships, and contributing to service excellence in a fully remote...
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Remote Bilingual Customer Service Specialist
hace 3 semanas
Mexico City TalentPop App A tiempo completoA customer service solutions provider is looking for a Bilingual Customer Service Specialist fluent in Spanish and English to provide exceptional support through voice and chat. This entry-level full-time position allows you to work remotely and improve customer experience. The ideal candidate has strong communication skills and at least one year of...
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Administrative Customer Service Specialist
hace 3 semanas
Mexico City Relay Human Cloud A tiempo completoAdministrative Customer Service Specialist Job Overview The Customer Service role in the real estate sector involves providing exceptional support and assistance to clients, prospective buyers, tenants, and internal teams throughout the property transaction and management processes. This position focuses on addressing inquiries, resolving issues related to...
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Administrative Customer Service Specialist
hace 3 semanas
Mexico City Relay Human Cloud A tiempo completoAdministrative Customer Service Specialist Job Overview The Customer Service role in the real estate sector involves providing exceptional support and assistance to clients, prospective buyers, tenants, and internal teams throughout the property transaction and management processes. This position focuses on addressing inquiries, resolving issues related to...
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Inbound customer service representative
hace 2 semanas
Mexico City AMERICAN ANSWERING SERVICE A tiempo completoCompany DescriptionAmerican Answering Service provides reliable, bilingual call-handling solutions for businesses across the United States. We specialize in delivering professional, accurate, and customer-focused support, ensuring every caller receives a positive and efficient experience.Role DescriptionThis is a full-time (40 hrs/week) remote role for an...
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Inbound Customer Service Representative
hace 2 semanas
Mexico City AMERICAN ANSWERING SERVICE A tiempo completoCompany Description American Answering Service provides reliable, bilingual call-handling solutions for businesses across the United States. We specialize in delivering professional, accurate, and customer-focused support, ensuring every caller receives a positive and efficient experience. Role Description This is a full-time (40 hrs/week) remote role for...
