Inside Sales Representative
hace 20 horas
About the Role
We are seeking an Inside Sales Representative – House Accounts to manage a portfolio of inbound and existing customer accounts. This role is focused on customer service, account management, quoting, and order execution.
You will support customers who contact us for pricing and orders while collaborating closely with U.S.-based internal teams and suppliers. This position is ideal for someone who enjoys building relationships, managing details, and delivering excellent customer experiences.
What You’ll Do
- Manage assigned house accounts and inbound quote requests
- Respond to customer inquiries via phone and email
- Prepare and send accurate quotes for requested materials
- Enter, manage, and track orders in SAP through delivery
- Provide post-sales follow-up and ongoing account support
- Coordinate with U.S. internal teams and suppliers
- Use Microsoft Excel extensively for pricing, tracking, and reporting
- Maintain a high level of responsiveness and customer satisfaction
What We’re Looking For
Required:
- Customer service or account management experience
- Strong working knowledge of SAP and Microsoft Excel
- English proficiency of approximately 50% or higher
- Excellent communication, organization, and follow-up skills
- Ability to manage multiple priorities in a fast-paced environment
Preferred:
- Experience in the electronics industry (distributors or contract manufacturers)
- Familiarity with import/export processes
- Inside sales or customer-facing experience in a similar role
- Strong emotional intelligence and problem-solving skills
Compensation & Benefits
- Base Salary: $17,000 - $20,000 MXN Pesos a month
- Expected commission range: $5,000–$7,500 MXN per month
- Uncapped earning potential — the more you sell, the more you earn
Work Environment
- On-Site
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