Inside Sales Representative

hace 2 semanas

Guadalajara, Jalisco, México EIS A tiempo completo

About the Role

We are seeking an
Inside Sales Representative – House Accounts
to manage a portfolio of inbound and existing customer accounts. This role is focused on
customer service, account management, quoting, and order execution.

You will support customers who contact us for pricing and orders while collaborating closely with U.S.-based internal teams and suppliers. This position is ideal for someone who enjoys building relationships, managing details, and delivering excellent customer experiences.

What You'll Do

  • Manage assigned
    house accounts
    and inbound quote requests
  • Respond to customer inquiries via phone and email
  • Prepare and send accurate quotes for requested materials
  • Enter, manage, and track orders in
    SAP
    through delivery
  • Provide post-sales follow-up and ongoing account support
  • Coordinate with U.S. internal teams and suppliers
  • Use
    Microsoft Excel
    extensively for pricing, tracking, and reporting
  • Maintain a high level of responsiveness and customer satisfaction

What We're Looking For

Required:

  • Customer service or account management experience
  • Strong working knowledge of
    SAP
    and
    Microsoft Excel
  • English proficiency of approximately
    50% or higher
  • Excellent communication, organization, and follow-up skills
  • Ability to manage multiple priorities in a fast-paced environment

Preferred:

  • Experience in the
    electronics industry
    (distributors or contract manufacturers)
  • Familiarity with import/export processes
  • Inside sales or customer-facing experience in a similar role
  • Strong emotional intelligence and problem-solving skills

Compensation & Benefits

  • Base Salary:
    $17,000 - $20,000 MXN Pesos a month
  • Expected commission range:
    $5,000–$7,500 MXN per month
  • Uncapped earning potential
    — the more you sell, the more you earn

Work Environment

  • On-Site

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