2nd Shift Team Performance Lead

Estamos buscando un Customer Care Team Lead para impulsar el desempeño, la calidad y la mejora continua dentro de una operación dinámica de atención al cliente. Liderar, desarrollar y motivar un equipo de Associates y Sr. Specialists. Gestionar escalaciones complejas

Estamos buscando un Customer Care Team Lead para impulsar el desempeño, la calidad y la mejora continua dentro de una operación dinámica de atención al cliente. - Liderar, desarrollar y motivar un equipo de Associates y Sr. Specialists. - Gestionar escalaciones complejas relacionadas con clientes, órdenes, crédito, datos y disputas. - Monitorear...

Estamos buscando un Customer Care Team Lead para impulsar el desempeño, la calidad y la mejora continua dentro de una operación dinámica de atención al cliente. Liderar, desarrollar y motivar un equipo de Associates y Sr. Specialists. Gestionar escalaciones complejas

Schneider National, Inc. in Mexico City is seeking a Team Leader - Operations to lead and develop a team of associates on-site. The role involves coaching the team, managing productivity, and driving on-time service while coordinating with cross-functional teams.The position requires a 2pm–8pm second shift, with flexibility to support other shifts as...

Freudenberg Group in Mexico's Querétaro region is seeking an experienced Production Lead to ensure the execution of the manufacturing schedule, drive improvements, and maintain compliant documentation across quality and production control.The role requires a Mechanical or Electrical Engineering degree, 5+ years in automotive production, knowledge of safety...

Ria Money Transfer, a financial services provider, seeks a Floor Controller to supervise daily floor activity and support staff. The role involves scheduling, KPI reporting, and ensuring coverage for all lines of service.The ideal candidate will have managerial experience, strong interpersonal skills, and proficiency with WFM and scheduling tools such as...

Schneider National, Inc. in Mexico City is seeking a Customer Service Team Leader to guide and develop a team of associates in the on-site operations. The role emphasizes coaching, problem-solving, and delivering on-time service while optimizing workflows and collaborating with cross-functional teams. The position is on-site in Mexico City, with the second...

Cotiviti is seeking a Team Lead to supervise an audit team in a fast-paced environment in Mexico City. The role focuses on performance management, training, process optimization, and delivering high-quality audit results.The candidate will develop the team, implement service guidelines, and monitor productivity through KPIs and reports, ensuring alignment...

Cotiviti Mexico City seeks a Team Lead to supervise the audit team, implement best practices, and drive quality across processes. You will guide training, manage performance metrics, and ensure timely completion of the annual audit plan. The role requires 4+ years in audit with strong English skills and proficiency in Excel/Word/PowerPoint. Base monthly...