Call Center Representative

hace 1 día

San Lorenzo Tenochtitlán, México Coforge A tiempo completo

Job Title:
Call Center Representative
Skills:
Call Center, customer service, Finance, BFSI
Job Location:
Avenida Paseo de la Reforma 342, Juárez, Cuauhtémoc, 06600 Ciudad de México, CDMX, MX
We at Coforge are hiring Banking Call Center Representative with the following skillset:
Support customers with, Credit Cards (including lost/stolen reports, Checking & Savings Accounts, Debit Cards, Online & Mobile Banking, Bill Pay & Mobile Deposits, Loans & Mortgages & Other voice-related tasks as assigned.
6–9 months
of call center experience (BFSI experience preferred).
~ English proficiency:
Ability to work a 10-hour shift
within hours of operation (6:00 AM – 4:00 PM).
~ Strong customer service, problem-solving, and communication skills.
~ Schedule:
10-hour shifts, Monday to Saturday (with one weekday off)
Experience Required:
6–9 months in a call center environment
English Level:
B2+ to C1

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