Customer Account Manager
hace 2 días
Customer Account Manager – Packaging & AutomationFull-Time | Exempt $45,853 to $57,316 (Mexican Pesos Monthly) ***US TOURIST VISA REQUIRED (For Training in the U.S)***About the RoleTheCustomer Account Manageris the trusted partner for Serac's existing customers—owning relationships, driving aftermarket revenue, and ensuring long-term satisfaction. You'll be theprimary point of contactfor customers, supporting everything fromnew formats and upgradestotraining, audits, and service visits. Success in this role is measured bycustomer loyalty, revenue growth, and satisfaction.What You BringStrong understanding of theautomation & packaging machinery industry Excellentcommunication, negotiation, and problem-solving skills Ability to manage multiple priorities independently Professional, customer-first mindset Strong organizational and time-management skills Fluent inEnglishfor all job-related communications Advanced proficiency inMicrosoft Office(Excel, Word, Outlook, PowerPoint)Education & ExperienceBachelor's degreein a relevant field (required) 10+ yearsexperience withpackaging equipment 5+ yearsexperience withfilling & capping machines 5+ yearsmanagingcustomer accountsin an industrial/OEM environmentSales & GrowthDrive sales by promotingtooling, upgrades, retrofits, service visits, maintenance contracts, and spare parts Identify and executegrowth opportunitieswithin existing customer accounts Build and executestrategic account plansto maximize customer valueAccount Management & Customer RelationshipsManage and grow assignedcustomer accounts Build strong relationships withkey decision-makers and stakeholders Act as thevoice of the customerinternallyCustomer Service & SatisfactionDeliver exceptional service and ensurehigh customer satisfaction Proactively resolve issues and escalate when necessary Track and respond to customer feedback and survey resultsOperational CollaborationPartner withOperations, Engineering, and Serviceteams to support customer needs SupportField Service Technicianswith documentation and parts inventory audits Contribute tonew programs and customer-driven solutionsTravel & Work EnvironmentUp to50% travelto customer sites Office-based with frequent customer interaction Domestic and limited international travel required Ability to lift up to50 lbsand perform basic physical tasks during site visitsAdditional RequirementsMust be eligible totravel to the U.S. on a tourist (B-1/B-2) visa for training, if applicable Ability to work flexible hours as needed to support customers and projectsFull-Time | Exempt $45,853 to $57,316 (Mexican Pesos Monthly) ***US TOURIST VISA REQUIRED (For Training in the U.S)***#CustomerAccountManager #AccountManagement #CustomerSuccess #AftermarketSales #B2BSales
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Customer Account Manager
hace 2 semanas
Tuxtla Gutiérrez, México Serac A tiempo completoCustomer Account Manager – Packaging & AutomationFull-Time | Exempt $45,853 to $57,316 (Mexican Pesos Monthly) ***US TOURIST VISA REQUIRED (For Training in the U.S)***About the RoleTheCustomer Account Manageris the trusted partner for Serac's existing customers—owning relationships, driving aftermarket revenue, and ensuring long-term satisfaction. You'll...
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Account Manager
hace 2 días
Tuxtla Gutiérrez, México Kids2 A tiempo completoPlease note: All resumes must be submitted in English, as the hiring process will be conducted in English. SUMMARY The Account Manager (fluent in Spanish and English) is responsible for Ecommerce Accounts "Mercado Libre and Amazon", leading business results, including sales volume, spending within budget and share growth. The Account Manager is the lead...
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Account Manager
hace 2 semanas
Tuxtla Gutiérrez, México Kids2 A tiempo completoPlease note: All resumes must be submitted in English, as the hiring process will be conducted in English. SUMMARY The Account Manager (fluent in Spanish and English) is responsible for Ecommerce Accounts "Mercado Libre and Amazon", leading business results, including sales volume, spending within budget and share growth. The Account Manager is the lead...
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National Account Manager, Retail
hace 2 días
Tuxtla Gutiérrez, México HONOR A tiempo completoKey Account Manager JR Cellphone industry The Junior Key Account Manager (KAM Jr.) supports the management and growth of strategic retail accounts such as Elektra, Coppel, and Liverpool. This role focuses on sales execution, account coordination, commercial follow-up, and ensuring successful product placement and sell-through within the Mexican retail...
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National Account Manager, Retail
hace 2 semanas
Tuxtla Gutiérrez, México HONOR A tiempo completoKey Account Manager JR Cellphone industry The Junior Key Account Manager (KAM Jr.) supports the management and growth of strategic retail accounts such as Elektra, Coppel, and Liverpool. This role focuses on sales execution, account coordination, commercial follow-up, and ensuring successful product placement and sell-through within the Mexican retail...
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Customer Success Manager
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Tuxtla Gutiérrez, México Datacultr A tiempo completoABOUT US Datacultr is a global Digital Operating System for Risk Management and Debt Recovery, we drive Collection Efficiencies, Reduce Delinquencies and Non-Performing Loans (NPL's). Datacultr is a Digital-Only provider of Consumer Engagement, Recovery and Collection Solutions, helping Consumer Lending, Retail, Telecom and Fintech Organizations to expand...
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Account Specialists Manager
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Tuxtla, México Adecco A tiempo completoRetention Manager Do you have experience leading sales teams focused on retention and upsell? Have you managed teams that support U.This is your opportunity to join a leading global technology company. &##We are looking for a People Manager to lead a team of Account Specialists responsible for retention, growth, and support of a U.This is a strategic role,...
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Tuxtla, México Wivboost A tiempo completoEn Wivboost seguimos creciendo y buscamos un(a) Account Manager apasionado(a) por la comunicación, el marketing y la gestión de clientes. El/la Account Manager es el puente estratégico entre el cliente y la agencia . Su misión es garantizar que los proyectos se ejecuten a tiempo, con calidad y alineados a las necesidades del cliente. Además de...
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Remote Account Manager
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Tuxtla, México Wivboost A tiempo completoEn Wivboost seguimos creciendo y buscamos un(a) Account Manager apasionado(a) por la comunicación, el marketing y la gestión de clientes. El/la Account Manager es el puente estratégico entre el cliente y la agencia . Su misión es garantizar que los proyectos se ejecuten a tiempo, con calidad y alineados a las necesidades del cliente. Su rol es generar...
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Customer Success Manager
hace 2 días
Tuxtla, México SaaS Company A tiempo completoAs a Customer Success Manager, you'll be at the forefront of ensuring our most valuable customers achieve extraordinary results with our software solutions. You'll own relationships with 10-15 of our top strategic accounts—driving product adoption, mitigating risk, and creating the kind of value that turns customers into lifelong partners. This role is...
